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Novotel London Heathrow Airport T1 T2 and T3

4.0 star property
Hotel with a restaurant, in the vicinity of Twickenham Stadium

Choose dates to view prices

Photo gallery for Novotel London Heathrow Airport T1 T2 and T3

Meeting facility
Breakfast, lunch, dinner served; local and international cuisine
Serves lunch, dinner and brunch
Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer
Point of interest
The Novotel London Heathrow Airport T1 T2 and T3, near Twickenham Stadium, offers a stylish setting with a lobby fireplace and library. Enjoy international cuisine at Nest Restaurant. The upscale hotel provides free WiFi and multilingual staff for a relaxing stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Air conditioning
  • Room service
  • Breakfast available

Room options

Check availability for these dates

Tonight

Sep 16 - Sep 17
Check availability for tonight Sep 16 - Sep 17

Tomorrow

Sep 17 - Sep 18
Check availability for tomorrow Sep 17 - Sep 18
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 Double Bed with Sofa bed

Memory-foam beds, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Memory foam bed
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Memory-foam beds, in-room safe, desk, blackout curtains

Executive Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Memory foam bed
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Memory-foam beds, in-room safe, desk, blackout curtains

Superior Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Memory foam bed
Sofa bed
Blackout curtains
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Memory-foam beds, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Memory foam bed
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Memory-foam beds, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Memory foam bed
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Heathrow Villages, a neighbourhood in Hayes, Novotel London Heathrow Airport T1 T2 and T3 is near the airport and near a metro station. Windsor Castle and Hampton Court Palace are notable landmarks, and some of the area's popular attractions include Thorpe Park and LEGOLAND® Windsor. Looking to enjoy an event or a match? See what's going on at Twickenham Stadium or Wembley Stadium.
Visit our Hayes travel guideOpens in a new window
Map
234 Bath Road, Heathrow Point West, Hayes, England, UB3 5AP

What's nearby

  • Airport Bowl - 12 min walk - 1.0 km
  • Twickenham Stadium - 13 min drive - 9.0 km
  • Windsor Castle - 13 min drive - 16.8 km
  • Thorpe Park - 14 min drive - 14.5 km
  • Hampton Court Palace - 20 min drive - 14.5 km

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Heathrow Terminals 2 & 3 Underground Station - 13 min walk
  • Heathrow Airport (LHR) - 6 min drive

Restaurants

  • ‪Steak & Lobster - ‬5 min walk
  • ‪Three Magpies - ‬5 min walk
  • ‪Carluccio's - Marriott Heathrow - ‬6 min walk
  • ‪Sky Bar - ‬12 min walk
  • ‪The Pheasant - ‬9 min walk

About this property

Novotel London Heathrow Airport T1 T2 and T3

Upscale hotel near Twickenham Stadium
Located close to Thorpe Park, Novotel London Heathrow Airport T1 T2 and T3 provides a free daily manager's reception, a library and dry cleaning/laundry services. The on-site local and international cuisine restaurant, Nest Restaurant, offers breakfast, brunch, lunch and dinner. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A 24-hour front desk, a lift and meeting rooms
  • A computer station, luggage storage and smoke-free property
Room features
All 166 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Memory foam beds and sofa beds
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 55-inch flat-screen TVs with premium channels
  • LED light bulbs, fridges and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 17 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 11.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Nest Bar
  • Nest Restaurant

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 11.95 for children
  • Self-parking fee: GBP 17.00 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel London Heathrow Airport T1 T2 T3 Hotel Hayes
Novotel London Heathrow Airport T1 T2 T3 Hotel
Novotel London Heathrow Airport T1 T2 T3 Hayes
Novotel London Heathrow Airport T1 T2 T3
Novotel London Heathrow T1 T2
Novotel London Heathrow Airport T1 T2 and T3 Hotel
Novotel London Heathrow Airport T1 T2 and T3 Hayes
Novotel London Heathrow Airport T1 T2 and T3 Hotel Hayes

Frequently asked questions

Is Novotel London Heathrow Airport T1 T2 and T3 pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel London Heathrow Airport T1 T2 and T3?

Self-parking is available for GBP 17.00 per night. Limited spots are available.

What time is check-in at Novotel London Heathrow Airport T1 T2 and T3?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Novotel London Heathrow Airport T1 T2 and T3?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Novotel London Heathrow Airport T1 T2 and T3 located?

Located in Heathrow Villages, this hotel is within 9 mi (15 km) of Twickenham Stadium, Windsor Castle and Hampton Court Palace. Thorpe Park and Richmond Park are also within 12 mi (20 km). Heathrow Terminals 2 & 3 Underground Station is 13 minutes by foot.

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Novotel London Heathrow Airport T1 T2 and T3 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 425 out of 1000 reviews
Rating 8 - Good. 328 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night of hell

Hotel is now an immigration stop over hotel. I was not informed of the change of use and on arrival was not expected. It took me 2 hours to arrange alternative accommodation for the night and £37 in additional taxi fees
Stayed 1 night in Jan 2022

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, room comfort

Hotels.com didn’t tell us our hotel was closed

Hotels.com had forgotten to tell us that the Novotel has been closed for over a month to normal visitors. DO NOT BOOK
Stayed 1 night in Dec 2021

10/10 Excellent

HAZEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shall use again

Stayed 1 night in Nov 2021

8/10 Good

Eirik Veras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and friendly staff. Good food.
Stayed 1 night in Nov 2021

4/10 Poor

Ryan

Stayed 2 nights in Nov 2021

6/10 Okay

Andy

Stayed 1 night in Dec 2021

2/10 Terrible

VERONICA

Stayed 1 night in Nov 2021

8/10 Good

Narinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Organised Chaos

Hotel was fine. Booking process after last minute hotel change not so great.
Stayed 2 nights in Nov 2021

2/10 Terrible

KEITH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancelled my booking so I didn't even stay there. I'm still waiting for you to process my refund!!!!
Stayed 1 night in Nov 2021

2/10 Terrible

Lindsey

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and modern

Clean, spacious, simple and modern. Nice breakfast at good price, which made up for the slightly pricey parking.
Stayed 1 night in Nov 2021

8/10 Good

Kenneth

Stayed 1 night in Nov 2021

2/10 Terrible

Bruce

Stayed 1 night in Nov 2021

8/10 Good

Bahulayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/10 Poor

Martin

Disliked: Staff & service
Unfortunately due to unforeseen circumstances probably out of the hotels control we had to move hotel, was not told about what was due to happen. Our belongs were gone through and we lost some items. Communication would have made a bad situation a lot better.
Stayed 3 nights in Nov 2021

2/10 Terrible

Lorely

Stayed 1 night in Nov 2021

10/10 Excellent

Vula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Yacouba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to changes my reservation has been transferred to the Holiday inn at London Heathrow Airport. This hotel was excellent and the measures taken for my transfer there were quick and professional.
Stayed 1 night in Nov 2021

2/10 Terrible

Evan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oh no

Home office detention centre, full of refugees
Stayed 1 night in Nov 2021

4/10 Poor

Anna-Marie

Disliked: Cleanliness, property conditions & facilities
We were only there for a few hours to catch an early flight. I booked a double room but at reception was told that I booked a single for 1 person so me and my partner were eventually give twin beds. I would have bothered to complain but we were tired from traveling and only there for 1 night. The room was strange. No proper bathroom door. Shower pressure was so so. There were quite a few stains on the carpets.
Stayed 1 night in Nov 2021

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Robin

Stayed 1 night in Nov 2021

6/10 Okay

Dilpa

We arrived and was told we were given another hotel
Stayed 2 nights in Nov 2021

2/10 Terrible

Krishan

Stayed 1 night in Nov 2021

2/10 Terrible

Joy

Stayed 1 night in Nov 2021