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Reviews of Stock Exchange Hotel

5 out of 5
Stock Exchange Hotel
4 Norfolk Street, Manchester, England

Reviews

9.8

Exceptional

Rating 10 - Excellent. 308 out of 343 reviews" "
Rating 8 - Good. 25 out of 343 reviews" "
Rating 6 - Okay. 6 out of 343 reviews" "
Rating 4 - Poor. 3 out of 343 reviews" "
Rating 2 - Terrible. 1 out of 343 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room and common areas. Staff were all very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Russel Green MIH SJS on 30 Apr,2024
Dear Jeffrey,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay at Stock Exchange Hotel and found our rooms and common areas to be lovely. It's also wonderful to know that our staff provided friendly and helpful service throughout your visit.We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Russel Green MIH SJS on 14 Apr,2024
Dear MikeThank you for the fantastic score and staying at Stock Exchange Hotel.We look forward to welcoming you back soon.Regards,

10/10 Excellent

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel with great access to local amenities. Staff are wonderful and service delivered was impeccable.
Stayed 1 night in Apr 2024
Response from Russel Green MIH SJS on 14 Apr,2024
Dear Gemma,Thank you for sharing your kind words and we are pleased you enjoyed your visit.We look forward to welcoming you back soon.Regards,

10/10 Excellent

Angus

Stayed 1 night in Apr 2024
Response from Russel Green MIH SJS on 28 Apr,2024
Dear Angus,Thank you very much for your 5 star rating of Stock Exchange Hotel.We look forward to welcoming you back soon.Regards,

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy
Stayed 1 night in Apr 2024
Response from Russel Green MIH SJS on 8 Apr,2024
Dear David,Thank you very much for your visit and great score.We look forward to welcoming you back soon.Regards

10/10 Excellent

Geeta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel - I would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Russel Green MIH SJS on 8 Apr,2024
Dear Geeta,Thank you very much for your visit and great score.We look forward to welcoming you back soon.Regards

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Russel Green MIH SJS on 20 Apr,2024
Dear Camilia,Thank you very much for sharing your great score.We look forward to welcoming you back soon.Regards,

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Staff extremely helpful and friendly. Room very clean and comfortable bed. A great night’s stay!
Stayed 1 night in Mar 2024
Response from Russel Green MIH SJS on 8 Apr,2024
Dear Caroline,Thank you very much for your visit and great score.The team are pleased you had a great night's stay.We look forward to welcoming you back soon.Regards

10/10 Excellent

WILL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience in town center, nice suite
Response from Russel Green MIH SJS on 8 Apr,2024
Dear Will,Thank you very much for your visit and great score.We look forward to welcoming you back soon.Regards

10/10 Excellent

Anne

Stayed 1 night in Mar 2024
Response from Russel Green MIH SJS on 19 Apr,2024
Dear Anne,Thank you very much for your visit and sharing your great feedback score.We look forward to welcoming you back.Regards,

10/10 Excellent

Niaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lots of history. Staff very friendly. Excellent location as close to shops and AO Arena.
Stayed 2 nights in Mar 2024
Response from Russel Green MIH SJS on 8 Apr,2024
Dear Niaz,Thank you very much for your visit and great score.We are pleased you found the team to be very friendly and the hotel in an excellent location.We look forward to welcoming you back soon.Regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Russel Green MIH SJS on 14 Apr,2024
Dear John,Thank you for the fantastic score and staying at Stock Exchange Hotel.We look forward to welcoming you back soon.Regards,

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at stock exchange
Stayed 1 night in Mar 2024
Response from Russel Green MIH SJS on 16 Mar,2024
Dear Sarah,Thank you for your continued support and for choosing Stock Exchange Hotel for your stays. We're thrilled to know that you always enjoy your time with us.We look forward to welcoming you back for another memorable stay soon.Warm regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was super attentive, the place was stunning and I got a good deal on the room. Most importantly I had a great nights sleep - felt like i was in a spa.
Stayed 1 night in Mar 2024
Response from Russel Green MIH SJS on 16 Mar,2024
Dear Tomothy,Thank you for sharing your experience with us. We're thrilled to hear that you found our staff super attentive and enjoyed the stunning ambiance of our hotel. It's fantastic that you got a good deal on the room and had a great night's sleep, feeling rejuvenated as if you were in a spa.We appreciate your feedback and look forward to welcoming you back for another relaxing stay.Best regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Russel Green MIH SJS on 8 Apr,2024
Dear Ben,,Thank you very much for your visit and great score.We look forward to welcoming you back soon.Regards

10/10 Excellent

ARTURO, Frisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location the service and staff very attentive. Good bed to have a great sleep and rest.
Stayed 4 nights in Feb 2024
Response from Russel Green - House Manager on 27 Feb,2024
Dear Arturo,Thank you for your positive feedback! We're delighted to hear that you found Stock Exchange Hotel in a good location and that the service and staff were very attentive. It's wonderful that you had a comfortable bed for a great sleep and rest.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Best regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

6/10 Okay

EILIS

Travelled with partner
Liked: Cleanliness
Our overall experience was underwhelming and disappointing despite some good features. The worst was the set of very bright external lights on the hotel wall directly below our bedroom window. The lights stayed on all night and since there was no blackout night a good night’s sleep was therefore impossible. When we mentioned this at checkout we were astonished to be told that it was ‘a known problem’. Quite why we were given the room given that the hotel appeared to be far from full was not explained. The offer of a complimentary tea or coffee and to make a note so we wouldn’t encounter the same problem next time (!) was farcical.
Stayed 1 night in Feb 2024
Response from Russel Green - House Manager on 27 Feb,2024
Dear Eilis,Thank you for sharing your feedback, and we sincerely apologize for the underwhelming and disappointing experience you had at Stock Exchange Hotel. We deeply regret that the external lights affected your sleep, and we're sorry for any inconvenience caused.We appreciate your understanding, and if there's an opportunity for you to give us another chance, we would be grateful to welcome you back and provide a much-improved stay.Best regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Russel Green - House Manager on 27 Feb,2024
Dear Robin,Thank you for your high score and we are glad to enjoyed your visit to Stock Exchange Hotel.We appreciate your visit and look forward to welcoming you back for another enjoyable stay.Best regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really care about guests and they also care about their work and the community they serve. They went beyond my expectations and made my experience at your establishment the best place I stayed in England. Great group of people, I had a great time, thanks!
Stayed 2 nights in Feb 2024
Response from Russel Green - House Manager on 8 Feb,2024
Dear Nigel,Thank you for your heartfelt feedback about your experience at Stock Exchange Hotel.We are truly touched by your kind words. It's heartening to hear that our staff's genuine care for guests, dedication to their work, and commitment to the community made your stay exceptional. It was our pleasure to have you, and we look forward to welcoming you back for more great times in the future.Warm regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. The staff were beyond helpful, kind and friendly. The whole experience of staying at the hotel was amazing and I highly recommend getting the breakfast. It was delicious. I cannot wait to stay again.
Stayed 2 nights in Feb 2024
Response from Russel Green - House Manager on 27 Feb,2024
Dear Jennifer,Thank you for sharing your wonderful experience! We're thrilled to hear that your stay at Stock Exchange Hotel was beyond helpful, kind, and friendly. It's fantastic that the overall experience was amazing, and you enjoyed the delicious breakfast.We can't wait to welcome you back for another wonderful stay. Best regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

10/10 Excellent

Donna

Stayed 1 night in Jan 2024
Response from Russel Green - House Manager on 8 Feb,2024
Dear Donna,Thank you very much for the amazing score and we look forward to welcoming you back to Stock Exchange Hotel,Warm regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

10/10 Excellent

Paul

Stayed 1 night in Jan 2024
Response from Russel Green - House Manager on 27 Feb,2024
Dear Paul,Thank you for your high score and we are glad to enjoyed your visit to Stock Exchange Hotel.We appreciate your visit and look forward to welcoming you back for another enjoyable stay.Best regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel and friendly staff
We had a great overnight stay in this beautiful hotel. Very friendly and helpful staff. Fab cocktails in Sterling cocktail bar downstairs. We hope to return.
Stayed 1 night in Jan 2024
Response from Russel Green - House Manager on 8 Feb,2024
Dear Lisa,Thank you for sharing your positive experience at Stock Exchange Hotel. We're delighted to hear about your great overnight stay, friendly staff, and the fabulous cocktails at Sterling cocktail bar. We look forward to welcoming you back soon.Best regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

10/10 Excellent

Paula

Stayed 1 night in Jan 2024
Response from Russel Green - House Manager on 27 Feb,2024
Dear Paula,Thank you for your high score and we are glad to enjoyed your visit to Stock Exchange Hotel.We appreciate your visit and look forward to welcoming you back for another enjoyable stay.Best regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Russel Green - House Manager on 8 Feb,2024
Dear Ross,thank you very much for your amazing score and we look forward to welcoming you back to Stock Exchange Hotel.Best regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

10/10 Excellent

mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Russel Green - House Manager on 8 Feb,2024
Dear Mike,Thank you for your amazing score of Stock Exchange Hotel and we look forward to welcoming you back soon.Best regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

8/10 Good

GAVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Russel Green - House Manager on 8 Feb,2024
Dear GavinThank you for your amazing score of Stock Exchange Hotel and we look forward to welcoming you back soon.Best regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 5* hotel in city centre.
From the moment we dropped our luggage off as we arrived early morning we found all the reception team super helpful. Keen to assist. A lovely welcome drink when we returned to check in and our luggage was already in the room. Spacious and every little comfort was appreciated.
Stayed 1 night in Jan 2024
Response from Russel Green - House Manager on 8 Feb,2024
Dear Sarah,Thank you for your feedback about your stay at Stock Exchange Hotel. We're pleased to hear that our reception team was super helpful, providing a lovely welcome drink upon check-in. It's wonderful that you found your room spacious and appreciated every little comfort. We look forward to hosting you again soon.Best regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Russel Green - House Manager on 8 Feb,2024
Dear NickThank you for your amazing score of Stock Exchange Hotel and we look forward to welcoming you back soon.Best regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch
Another great stay in this top quality hotel with excellent service.
Stayed 1 night in Jan 2024
Response from Russel Green - House Manager on 27 Feb,2024
Dear Steven,Thank you for your kind words! We're thrilled to hear that you had another great stay at Stock Exchange Hotel and experienced excellent service. It's always a pleasure to welcome back valued guests like yourself.We look forward to providing you with another top-quality experience on your future visits.Best regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

10/10 Excellent

Layna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely stylish hotel with a nice vibe. Very convenient and close to some amazing restaurants.
Stayed 2 nights in Dec 2023
Response from Russel Green - House Manager on 8 Feb,2024
Dear Layna,Thank you for sharing your wonderful experience at Stock Exchange Hotel.We're delighted to hear that your stay was amazing and that our staff's helpful, kind, and friendly service contributed to your positive experience. It's fantastic to know that you enjoyed the breakfast and found it delicious.We can't wait to welcome you back for another stay.Warm regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Russel Green - House Manager on 8 Feb,2024
Dear Clare,Thank you for your amazing score of Stock Exchange Hotel and we look forward to welcoming you back soon.Best regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Russel Green - House Manager on 8 Feb,2024
Dear Anonymous,Thank you for your amazing score of Stock Exchange Hotel and we look forward to welcoming you back soon.Best regards,Russel Green MIH SJSHouse ManagerStock Exchange Hotel

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Absolutely fantastic hotel, in a fantastic location. Friendly accommodating staff, will definitely be returning.
Stayed 1 night in Dec 2023

10/10 Excellent

Marta

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay if you want VIP treatment ! Loved everything about this hotel! Service and staff is the BEST!
Stayed 1 night in Dec 2023

10/10 Excellent

Pip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful luxury, character hotel tucked away up a quiet side street between King Street and the Arndale Centre. Staff friendly, professional and very helpful Room well thought out with separate dressing room area to bedroom. Bathroom lovely selection of luxury amenities. Breakfast was served beautifully with a wide selection to choose from
Stayed 2 nights in Nov 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Nov 2023

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s the little things
Excellent Service … Like I’ve never experienced. The little touches and attention to detail made all the difference. Stunning hotel but the it’s the staff their people that make it special. They provide an experience not just service - Very attentive and friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff
Great hotel just a shame about parking but the walk did us good after the Cocktails in Sterlings 😂
Stayed 1 night in Nov 2023

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history, the building, the staff, the decor - all amazing
Stayed 1 night in Nov 2023

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are extremely professional l, pleasant and helpful
Stayed 3 nights in Oct 2023

10/10 Excellent

Ikrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic stay
Came for my husband’s birthday and it was the best hotel stay I’ve ever stayed at. The Kent Suite may be expensive but it was worth every penny! We were lucky to get the suite with the bathtub in the room and it was stunning and the shower was huge. The bed was so comfortable and the service made us feel like royalty. Thank you so much, I highly recommend this hotel, it is honestly the best hotel we have ever stayed at. We will be returning very soon!
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here . Car was safely parked by a member of staff . Very close to all the shops Staff extremely helpful and welcoming Very clean and luxurious rooms with v comfy bed .. Just 5star all the way
Stayed 1 night in Oct 2023

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in central location. Staff were friendly and helpful- great welcome
Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is amazing. The staff are very professional and friendly. The hotel check in is unique and a lovely touch been given a glass of bubbly on arrival. Everything was done in a relaxed and refined way. My luggage for myself and my son been taken to our rooms for us. The room was amazing with everything being spotlessly clean and the room smelt so fresh and clean. It was beautifully furnished. The mini bar was well stocked and i had fresh milk in the fridge. The bed was so comfy and the room did not have any other noise around so i slept well. All areas of the hotel are beautiful, and the bar area was lovely. We had pre dinner drinks and they were lovely. The breakfast was served hot and was fresh to order, nothing was too much trouble . I would say that the stock exchange hotel has exceeded all my expectations. I will certainly stay here again
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stock Exchange - Highly Recommend
Fantastic hotel, best in Manchester by a mile.
Stayed 1 night in Sep 2023