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Reviews of Santorini Hotel

3.5 out of 5
Santorini Hotel
3 Dama de Noche St, Pasig, Calabarzon

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 43 reviews" "
Rating 8 - Good. 15 out of 43 reviews" "
Rating 6 - Okay. 9 out of 43 reviews" "
Rating 4 - Poor. 4 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ciara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they allow visitors for party's. The staff is very fast in attending to our needs. What we don't like is that, even if you upgrade your room to a 2 bedroom suite, it would still be good for 2 adults. Also that they cannot offer you an extra bed for kids.
Stayed 1 night in Apr 2024

6/10 Okay

Harold

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Their are hidden information not mentioned before booking a lot of rules that limit a guest to be happy limited access to swimming pool limited use of swimming pools limited guest that can stay in a room over price for a hotel with all those limitations it takes time to check in got frustrated before check in What I love with this hotel is their guard, Managers, and some hotel staff that manage to understand what we need that is why I keep coming back by the way I am a regular costumer for this hotel since 2023 and was able to refer this to my friends However if this frustration and limitation will keep going I will no longer book or recommend this hotel
Stayed 1 night in Apr 2024

6/10 Okay

Marilou

Travelled with family
Liked: Staff & service
No internet for most part of stay.
Stayed 3 nights in Apr 2024

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very courteous.
Stayed 5 nights in Apr 2024

10/10 Excellent

Rosan

Stayed 1 night in Apr 2024

4/10 Poor

Sally, Cottonwood

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No amenities really. They were so nice but the bath mat looked like they cleaned the street with it. No ice. No hot water. Lots of roaches. Just sad. So much potential
Stayed 3 nights in Mar 2024

10/10 Excellent

M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Mar 2024

6/10 Okay

Charles

Business traveller
Liked: Cleanliness
Staff were uoset i did not return one key card and wanted to charge me 359 pesos!
Stayed 1 night in Feb 2024

6/10 Okay

Revina, Tualatin

Liked: Staff & service
There’s Spider and cockroaches in the room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Marie Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

6/10 Okay

Michael Mark

Travelled with partner
Dimly lit room, Has cockroaches,

10/10 Excellent

Perlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Perlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Rex

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Im interested in having a unit in Santorini however there is no enough time to get more details due to the Baranggay & SK Elections. The area is located near to different shopping malls and restaurants. It is so convenient. They just need to have additional amenities(I.e. laundry rooms and F&B room service). I will surely stay in this property again.
Stayed 3 nights in Oct 2023

10/10 Excellent

David John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Ty
Stayed 1 night in Oct 2023

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient staying i,n this hotel because it is close to the mall but the hotel room should be cleaned thoroughly before letting the hotel guests get in their respective room.
Stayed 3 nights in Sep 2023

8/10 Good

Gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the mall and restaurants. Staffs are very accommodating and polite.
Stayed 5 nights in Aug 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience. The front desk is kind.

10/10 Excellent

Gerald

Stayed 4 nights in Jun 2023

4/10 Poor

John

I didn’t stay at all because flight centre botched my travel arrangements. I tried to contact Santorini only able to send email enquiry But Santorini never responded. I eventually arrived Phillipines and staying elsewhere. I would never deal with Flight Centre or Santorini again.
Stayed 2 nights in Jan 2023

6/10 Okay

Roderick

Business traveller, Travelled with family
Liked: Cleanliness
It was okay, wouldn’t stay again tho .
Stayed 1 night in Mar 2020

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
oragon2020
Very courteous and helpful staff
Stayed 3 nights in Mar 2020
Response from Santorini Front Office Department. on 12 Mar,2020
Thank you for staying in Santorini Hotel and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services were to your liking. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, Santorini Front Office Department.

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Vincent

Travelled with family
Liked: Staff & service
Staff was excellent, they helped with a smile always, but the room was tiny and so as the bathroom, the room was not properly cleaned, there were left over beers on the shelves on the counter assuming from previous guests?
Stayed 3 nights in Jan 2020

2/10 Terrible

bim, marikina

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
they dont give any black curtain in the master bedroom. so when sun comes up is very bright in our room
Stayed 1 night in Dec 2019

4/10 Poor

Guy

Disliked: Cleanliness, property conditions & facilities, room comfort
Seriously disappointing for a new hotel
This hotel is supposedly fairly new and seems to be part of a multi phase condo or hotel complex. Unfortunately, we have stayed at much better hotels with better service and facilities and they were much older. They were nice enough to hold our luggage since we arrived a little early. It all went downhill from there. Upon entering our room, it stank of sewer and I eventually called the front desk to inform them. They said they would send someone up but no one ever came so instead, we ended up buying a room freshener. That helped some. The marbled wall alongside the TV was nice except that the cutout for the outlet was too big and so there was a hole alongside it next to the wall. The room itself was fairly large in that there was a lot of room between the foot of the bed to the wall so you could open your suitcases. The bathroom (the source of the foul stench) was adequate until I saw the shower curtain. It had two rings and part of a third holding it onto the curtain rod. You can tell that housekeeping didn’t do anything as far as checking this bathroom. The right side elevator was not always able to recall and the hotel key reader inside didn’t work so anyone could go up. Best part about the whole stay? The price. Less than $50. However, I paid less than $70 at an older hotel in Mandaluyong for a suite with over 900 square feet that was better kept. Will not recommend this hotel unless price is all that matters.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience, privacy breach, felt unsafe
We are a couple who booked 2 nights, first room had issues with aircon so we had to move to another room. On the second night, we were horrified to be awoken in the early hours by hotel security opening the door escorting new guests checking in, who where likewise shocked to see us still in bed sleeping. Said new guests appear to have decided to back out of the hotel in light of the shocking ordeal. Hotel admin don't seem to be able to track room status, let alone the number of keycards issued to reach room. They have no care for guest safety and privacy. What a horrifying experience. Beware and stay far away!
Stayed 2 nights in Dec 2019

8/10 Good

Ryan Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Just being honest
I checked in online no problem, coming in to the hotel, we were told no wifi, when it clearly stated in the hotel app that there was, but that was not the issue, so we were booked a room, coming in to the room, it was not made up, still dirty from the last one who checked in. We went down the lift with all our bags, was told to wait, no one in the concierge helped us to our next room as he was busy playing online games on his phone. Very tired coming up the 2nd room, the air conditioning was not working properly but we were to tired to complain so we just sucked it out, checked in for two days. One of the worst hotels weve been at.
Stayed 2 nights in Nov 2019

4/10 Poor

Tiny, Torrance

Travelled with partner
The hotel is almost new opened February 2019 but no wifi. They charge 60 pesos each extra pillows and run out of kleenex weird for new hotel.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness
Wow amazing,great staff and location,the mall was next door and the restaurant was walking distance,my fiance and i stayed there two weeks,im from Florida,oh please next time have wifi no wifi and the beds need to be softer,orher than that great stay ,your assistant Jessa Buenaventura was awesome great customer service oriented and the staff also,will be back soon .
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
new openned February 2019
Stayed 1 night in Sep 2019

6/10 Okay

Lorenzo, Darwin NT.

Business traveller
Liked: Cleanliness, staff & service
Convenient location and accessibility to the shopping mall and restaurant. Friendly and helpful staff.
Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and restful
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

TAKASHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プライベートが保てる。買い物便利
Stayed 3 nights in Feb 2024

10/10 Excellent

SANGCHUN

Stayed 2 nights in Nov 2023

8/10 Good

Hajime

Liked: Staff & service
Disliked: Cleanliness
ホテル設備
ホテルの部屋の広さは、広いと思いました。 ノートpcで作業するには、不向きな設備、ポケットwifiを貸し出ししてもらえますが、通信環境は不安定でした。
Stayed 6 nights in Sep 2019

8/10 Good

AAA

Liked: Cleanliness
部屋自体は綺麗で一人で泊まるには十分な広さでとても良かった。ホテルから歩いてすぐにコンビニといくつかモールがあるのでとても便利！残念だったのはWi-Fiが工事中で使えなかったのとシャワーがぬるすぎた。あとハウスキーパーが3.4人でくるのでちょっと微妙。
Stayed 4 nights in Aug 2019

8/10 Good

JEEHYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜찮아요.
가격대비 방도 크고 좋았습니다.
Stayed 1 night in Jul 2019