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Reviews of Tribeca Serviced Apartments Melbourne

3.5 out of 5
Tribeca Serviced Apartments Melbourne
9C / 166 Albert Street, East Melbourne, VIC

Reviews

7.8

Good

Rating 10 - Excellent. 627 out of 1863 reviews" "
Rating 8 - Good. 700 out of 1863 reviews" "
Rating 6 - Okay. 285 out of 1863 reviews" "
Rating 4 - Poor. 166 out of 1863 reviews" "
Rating 2 - Terrible. 85 out of 1863 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

chris

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Absolutely fine for one night but not very clean and looked old and tired. The leatherlook couch was covered in stains and super uncomfortable. Linnen and towels were clean.

8/10 Good

Jenny

Travelled with group
Liked: Cleanliness
It was ok. But not enough utensils. No baking trays in oven.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Handy to transport and grocery and great cafe
Stayed 1 night in Sep 2023

6/10 Okay

Margaret

Location was great.. tram out the front, awesome coffee shop underneath ( really good coffee & food) plus a really good pizza place. IGA supermarket ground floor as well. Unit was in need of a facelift, carpet worn, kitchen not well stocked, needs more crockery, utensils serving dishes etc No fry pan, one small saucepan… No drawers in either room only hanging space.. ok for a couple of nights but wouldn’t want to be living out of a suitcase for longer. Overall a bit basic and tired but I would still consider staying there again ( short term) Reception were very friendly and helpful, nothing was ever any trouble for them.
Stayed 4 nights in Sep 2023

10/10 Excellent

Debra

Stayed 2 nights in Sep 2023

2/10 Terrible

Hayley

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We will never return. The photos are nothing remotely like reality. - The front door unlocks when you use the snib lock. We found this out when we left as we needed to go back inside. The lock unlocks itself when closing so you need to lock with a key - Fire alarm is missing – serious safety hazard - The light above the bed has a hole in the wall showing exposed wires - The mechanism on the blinds in the main living room weren’t functioning (we fixed them) - Floors were dirty. There were splashes around the toilet from previous use, the kitchen area had walking marks on the tiles - Hair on the bathroom shower tiles and mould on the floor and corners of the bathroom - Not an appropriate table or shelf in the bathroom so you must put all your belongings on the dirty floor - Towel had a hole in it - There was no doona on the bed, only a sheet. We found a blanket in the cupboard to use but wasn’t actually big enough to cover the bed. We turned the heater on as it was cold and it just smelled like burning dust - The couch is broken. When you sit on it you fall into the seat - Marks all along the walls, broken lights, dirty and dusty heater, water damage to skirting boards - The kitchen and appliances were so dirty - we ended up eating out as we felt sick being in the space. Dirty marks that look like blood on the fridge door. Top of the bin was dirty from prior use. Oven has crumbs and grease all through it and the exhaust looks like it has never been cleaned.
Stayed 1 night in Sep 2023
Response from Olivera Jelaca on 3 Oct,2023
Dear Hayley,So disappointing to read you had such a bad time. You have raised a number of concerns of which will be addressed with the housekeeping and maintenance teams.I would like to be given the opportunity to make it up to you if you are willing to give us another chance and naturally this will be complimentary and I will call you ti discuss.I do want to thank you for your honest and constructive feedback as all feedback is good feedback and I will endeavor to implement procedures to raise the standards especially in housekeeping. Safe travels and take care!Olivera JelacaHotel Manager

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, room comfort
awesome place to stay at
awesome place to stay at, parking on site, awesome view, very clean and modern, would stay anytime
Stayed 2 nights in Aug 2023

4/10 Poor

Carmen

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

6/10 Okay

emily

Travelled with partner
Liked: Amenities
Staff were very helpfull but room was somewhat average..but not too bad for what we paid. Nice bright modern apartment with balcony. slightly rundown with scuffs on walls, slightly dirty fleece blankets in places, hard beds, and wifi didnt work. We didnt spend a whole lot of time there though so wasnt too much of a problem.
Stayed 6 nights in Jul 2023

8/10 Good

Aaron

Travelled with family
Disliked: Cleanliness
Property was very nicely laid out and was well equipped, but it wasn’t very clean and there was a lot of wear and tear. For example cabinet doors were broken and carpet was stained.
Stayed 3 nights in Jul 2023

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023

6/10 Okay

Beverley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This ended up being a good space for a few days. It’s convenient to the tram, and grocery is right around corner. However, my iPhone did not pick up the wifi for some reason. It was very inconvenient. We tried everything to make it work and the staff tried their best to find a solution. I was told some other guests had same problem and they don’t understand why. The person I was travelling with had a Samsung and I worked fine. So each morning I would have to stop outside the office to pick up their wifi.
Stayed 6 nights in Jul 2023

8/10 Good

Rob

Liked: Cleanliness
Stayed 2 nights in Jul 2023

2/10 Terrible

Dayna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The accommodation was dirty and smelly. On arrival our accommodation was not clean and items were left behind from previous tenant such as food in fridge, dirty coffee table and nightstands. Bathroom had a urine stench
Stayed 3 nights in Jul 2023

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2023

8/10 Good

Thaanya

Stayed 4 nights in Jun 2023

6/10 Okay

Daniel

Stayed 1 night in Jul 2023

10/10 Excellent

Elmer

Liked: Cleanliness, room comfort
Amazing Stay in Melbourne
This was the best. If you're in Melbourne this is the play to stay. We arrived in Melbourne a day late due to flight issues but the staff was great. Our apartment was very spacious! It included a kitchen, a living room, a bedroom, and a bathroom with a washer/dryer which was very convenient for us. The internet was alright. The bed was so-so but it did the job. Great heaters throughout the place to keep us warm during the winter time. The apartment was also conveniently located next to a tram stop which was helpful when going into the city. Moreover, there was a grocery store nearby which was great. Overall, we really enjoyed our stay with Tribeca. Whenever we go back to Melbourne, we'd gladly stay here again!
Stayed 5 nights in Jun 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Communication was excellent.
Stayed 2 nights in Jun 2023

10/10 Excellent

Eric

Stayed 12 nights in Jun 2023

10/10 Excellent

Brian

Liked: Cleanliness, room comfort
Stayed 10 nights in Jun 2023

10/10 Excellent

Sharon

Stayed 1 night in Jun 2023

10/10 Excellent

Chi Hung

Stayed 3 nights in Jun 2023

8/10 Good

Nicole

Travelled with partner, Travelled with group
Liked: Amenities
Great location! Shower grout mouldy, needs a good clean & scrub. Ironing board cover requires replacing, completely worn out.
Stayed 2 nights in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Awesome value for money
Stayed 3 nights in Jun 2023

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, great location.Units had good amenities and were nice and clean.Very pleased with the whole stay.Have recommended to friends who have also recommended to their friends.Would definitely stay again.
Stayed 2 nights in Jun 2023

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
You cannot fault the view from the apartment we had it was stunning. We enjoyed it no matter the time of day or evening. Overall it was a great place to get around to everything we needed to do. Rod Laver, MCG, city, parks/gardens, pubs and so much more. The apartment was clean, tidy and had everything you need but it could do with a little refresh. The staff at reception were extremely helpful and communicated very well before and during our stay.
Stayed 2 nights in Jun 2023

8/10 Good

Andrew

Travelled with family
Disliked: Amenities, property conditions & facilities
This place is located in a wonderful location, however the apartments need some well over due TLC. I’ve stayed here 20 times but this was my first stay since 2020 and the property has aged significantly. TLC would get a 5 star rating without it I won’t stay again.
Stayed 3 nights in Jun 2023

6/10 Okay

Elspeth

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Location great but needs some TLC
Great location and size of apartments, but they need a bit of maintenance and TLC to be up to scratch.
Stayed 3 nights in May 2023

2/10 Terrible

Ella

Disliked: Amenities, property conditions & facilities
The bathroom door didn’t close properly and didn’t have a lock on the door!!! The cement ceiling made it very cold, no privacy at all! I’m think you should write about the toilet door, so people know before they book, I would NEVER book this property!
Stayed 3 nights in May 2023

4/10 Poor

Sam

Travelled with partner
Disliked: Amenities, property conditions & facilities
On first arrival, it was rather difficult to find and has a lack of signage. The staff was friendly and helpful enough. It was quite an adventure to find the carpark and then the room. When arriving at the room, at first glance it was nice enough however was quite disappointed as it was not like the photos. On closer inspection we found the room to not be very comfortable. The furniture was squashed in, the lounge was uncomfortable and the bed was the worst of it all. The “king size” bed was 2 single ensembles pushed together in both rooms, they were hard, old and lopsided. Basically making them unusable. The only positive I found was that it was close by and within walking distance to shops and the cbd. Overall, I would not recommend staying here and I would try something else in the future.
Stayed 3 nights in May 2023

8/10 Good

Ashlee

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The apartment itself was clean throughout and had amazing veiws of the city. It was spacious inside and we had a plesent and comfortable stay. Walking distance to the IGA and takeaway shops too.
Stayed 2 nights in May 2023

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Perfect where needed to be, tidy and quite
Stayed 1 night in May 2023

2/10 Terrible

Steve

Stayed 2 nights in May 2023

10/10 Excellent

Glenn

Stayed 1 night in May 2023
Response from Rahul Dangwal - General Manager on 23 May,2023
Dear Glenn, Thank you for your review of Tribeca Serviced Apartments we are glad to see that you had a great experience here at Tribeca We look forward to welcoming you back.

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Nice spot
Stayed 2 nights in May 2023
Response from Rahul Dangwal - General Manager on 23 May,2023
Dear Adam, Thank you for your review of Tribeca Serviced Apartments we are glad to see that you had a great experience here at Tribeca We look forward to welcoming you back.

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location neat and tidy
Stayed 3 nights in May 2023
Response from Rahul Dangwal - General Manager on 23 May,2023
Dear Rob, Thank you for your review of Tribeca Serviced Apartments we are glad to see that you had a great experience here at Tribeca We look forward to welcoming you back.

8/10 Good

Cherie

Travelled with family
We liked the location it was close by everything we were in Melbourne for. The room needs a referb but was still ok. Bed sizes were great.
Stayed 3 nights in May 2023
Response from Rahul Dangwal - General Manager on 23 May,2023
Dear Cherie, Thank you for your review of Tribeca Serviced Apartments we are glad to see that you had a great experience here at Tribeca We look forward to welcoming you back.

6/10 Okay

Joanna

Travelled with family
Liked: Cleanliness
Stayed 2 nights in May 2023
Response from Rahul Dangwal - General Manager on 23 May,2023
Dear Joanna, Thanks for your review of Tribeca Serviced Apartments.We look forward to welcoming you back in the near future.

4/10 Poor

Mitch

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Rahul Dangwal - General Manager on 23 May,2023
Dear Mitch, Thanks for your review of Tribeca Serviced Apartments.We look forward to welcoming you back in the near future.

8/10 Good

Josh

Travelled with group
Disliked: Cleanliness
Overall it’s was fine, property could do with a proper clean and a few items of just wear and tear need replacing.
Stayed 2 nights in Apr 2023
Response from Rahul Dangwal - General Manager on 23 May,2023
Dear Josh, Thanks for your review of Tribeca Serviced Apartments We are pleased to see that your overall experience was fine, It was unfortunate to read that your room was not up to the standard that is expected here. We have taken your feedback on board and assure you that appropriate action will be taken to rectify the issues you have raised. We look forward to welcoming you back in the near future

6/10 Okay

Mark

Travelled with family
The standard is below the picture depiction. Bathroom is dated, and a few minor maintenance issues that could not be resolved over a long weekend. Reasonable value for the money just don't expect pristine.
Stayed 7 nights in Apr 2023
Response from Rahul Dangwal - General Manager on 23 May,2023
Dear Mark, Thanks for your review of Tribeca Serviced Apartments, It was unfortunate to read that your room was not up to the standard that is expected here. We have taken your feedback on board and assure you that appropriate action will be taken to rectify the issues you have raised. We look forward to welcoming you back in the near future

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Access from a quiet street. Good security. Away from CBD but not far from trams that can transport you there.
Stayed 2 nights in Apr 2023
Response from Rahul Dangwal - General Manager on 23 May,2023
Dear Patricia, Thank you for your review of Tribeca Serviced Apartments we are glad to see that you had a great experience here at Tribeca We look forward to welcoming you back.

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, amenities
We like that the area was quiet. It was a cute alley, close to grocery & take away & restaurants.
Stayed 3 nights in Apr 2023
Response from Rahul Dangwal - General Manager on 23 May,2023
Dear Shelley, Thank you for your review of Tribeca Serviced Apartments we are glad to see that you had a great experience here at Tribeca We look forward to welcoming you back.

6/10 Okay

Lisa

Travelled with group
Liked: Cleanliness
Disliked: Amenities
This apartment was ‘tired’. Router had scorch marks, very hot. Early checkout - weren’t told doors to car park would be locked!!
Stayed 3 nights in Apr 2023
Response from Rahul Dangwal - General Manager on 23 May,2023
Dear Lisa, Thanks for your review of Tribeca Serviced Apartments. We have taken your feedback on board and assure you that appropriate action will be taken to rectify the issues you have raised. We look forward to welcoming you back in the near future

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Great location
Stayed 5 nights in Apr 2023
Response from Rahul Dangwal - General Manager on 23 May,2023
Dear David, Thank you for your review of Tribeca Serviced Apartments we are glad to see that you had a great experience here at Tribeca We look forward to welcoming you back.

4/10 Poor

Taylah

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Hotel alarms went off at 12:30am for about 40 minutes with no communication as to why and what we were supposed to do, hotel was filthy, couch covered in brown marks, dust everywhere and floor not clean
Stayed 2 nights in Apr 2023

6/10 Okay

Paije

Travelled with family, Travelled with group
You get what you paid for. Not a 5 star and the bathrooms need a lot of work.
Stayed 2 nights in Apr 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice apartment for a short stay . Clean and newish condition . Lounge thought is showing sone wear and tear and should be replaced . Otherwise would definitely stay again
Stayed 3 nights in Apr 2023
Response from Rahul Dangwal - General Manager on 23 May,2023
Dear Elizabeth, Thank you for your review of Tribeca Serviced Apartments we are glad to see that you had a great experience here at Tribeca We look forward to welcoming you back.

10/10 Excellent

Bryan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Convenient & yummy restaurants downstairs & great service
Stayed 6 nights in Mar 2023
Response from Rahul Dangwal - General Manager on 23 May,2023
Dear Bryan, Thank you for your review of Tribeca Serviced Apartments we are glad to see that you had a great experience here at Tribeca We look forward to welcoming you back.