This is one of the BEST hotels I have stayed in Melbourne and anywhere in Australia.
My booking was very last minute (same day) and I received a phonecall from the hotel within half an hour of making my booking. They called to confirm my approximate time of arrival, the room size I was after (King bed) and whether I would like to use on-site parking.
Being so new, the hotel is super clean and aesthetically it looks amazing. The rooms are a very generous size, warm, comfortable and designed and furnished beautifully.
The bed! OMG THE BED! The most comfortable bed I have ever experienced in a hotel. Unfortunately I only stayed for one night and I really did not want to leave that bed. Also it came with 4 pillows, each pillow was a different type (soft, firm, semi etc) and I have never experienced that in a hotel before. Usually they either come with pillows that are all too hard or too soft.
The only thing that we were disappointed about was that the advertised rooftop bar and pool was not there or at least it was not available to use. I understand this is a very new hotel (maybe only opened a few weeks ago) however a rooftop bar and pool should not be advertised on their website as being there if it is not. We had purposely booked this hotel because it was for a birthday and we were planning on having drinks on the rooftop in the evening. Luckily there are so many wonderful bars in Collingwood that we could visit instead.
Honestly still a 10/10 hotel!