Mutiara Damansara Hotels with Shuttle Services

The service staff was not fluent in English. When I tried to find out about their current promotion shown at the counter, they were not able to assist. The location is good though.

My husband and I make 4 to 5 trips to KL each year and each time we stayed at One World. With exception for an earlier trip this year, my office booked me at their sister hotel also located within One Utama. Their F&B is the best and hospitality is excellent.

Convenient location with 2 malls nearby. Hotel is in a compound that has a convenience store, pharmacy, supermarket as well as some cafe and bar. Hotel staff are polite and helpful. Room was clean and comfortable. Facilities were sufficient considering the size of the hotel. Rooftop ool view at sunset was nice. Had a very enjoyable stay and will stay here again.

Nice, clean and convenient.

The room was clean, tidy, and well-maintained. The bed linen and towels were fresh, and the bathroom was hygienic. Overall, a comfortable and pleasant stay.

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Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍 Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread. Checkin & out has no issue. Front desk staff Nik was excellent. Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time! But it would be better if the toilets door could be latched & comes with shower curtain....

This is a great place. But if you plan on doing touristy stuff in the city area then it might not be for you, unless you're driving or are willing to fork out for taxi/uber/grab (the city is only a 15-20 minutes drive). The neighbourhood is laid-back with cafes, eateries, spas, shish joints littered all around. There's also the massive suburban mall, Publika, a few minutes away. Great Hotel. Will keep visiting it.

Excellent stay, nice bed, update and clean roomms

Good and clean

Friendly and but not many shops around hotel area.. need to take taxi out

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Fuss-free check in and out. Convenient location to a cafe right opposite and other touristy spots nearby. The staff were professional, welcoming and approachable! We were lucky and got upgraded to a room with the city view. Rooms were clean, functional and spacious for our simple luggage. Overall a really pleasant stay, will definitely book this hotel again for future visits!

Location walkable from the famous China Town Petaling Street where street foods are abundance and lots of hidden pubs to explore during the night nearby.

Aircon was nice and cold. Good buffet spread and friendly staff. Only gripe was that rooms are a little small and the shower area can get slippery.

Grand Hyatt is strategically located in the heart of Kuala Lumpur, 5 minutes of walking distance to Suria KLCC and Petronas Twin Towers. Following through an air-conditioned walkway for 6-7 minutes will bring you to the Pavilion shopping centre. The hotel extraordinarily convenient in terms of dining & shopping. The interior room is spacious, clean, nicely furnished with comfortable bed linings, we had good night’s sleep. The toiletries for shampoo, conditioner & body cream are from the...

This hotel is new. Staff are friendly too.