Shangri-La Hotels and Resorts, North West Division hotels

"Lovely and friendly staff"

"Very central so easy to get around. Very clean. "

"Great hotel at a great location for a reasonable rate! "

"Had a great time. Everything is close by. "

"Good location plenty of restaurants and shopping. Rooms are on the smaller size but clean. "

"Best location, very helpful staff and delicious breakfast."

"Le personnel est très accueillant, professionnel et offre un excellent service. L’hôtel est bien situé et facile d’accès. La chambre est confortable et bien aménagé. Le brunch du déjeuner est varié et délicieux. Je recommande."

"Excellent property at Singapores airport. We stayed for an early morning flight and enjoyed an evening of shopping and dining at The Jewel. "

"We've enjoyed 2 nights at the Grand Park City Hall hotel & highly recommend this hotel for it's great location across the road from the City Hall MRT station (takes you to Changi airport) comfortable room & it's wonderful staff who made us feel so welcome from the first step into the hotel. We stayed in a Club room on the 9th floor, with access to the Crystal Club lounge, which we used for breakfast afternoon tea & evening cocktails. Gladys & Iman made us feel so welcome & are an asset to this hotel. They went above & beyond with the service they provided to us & with a constant smile on their face. From check-in which was so smooth & great staff who provided us with our room prior to the normal check-in time, was so much appreciated after a long 18 hours flight from LA. The food from breakfast to evening canapes was delicious. We 100% would recommend this hotel for the great location to food and staff, you won't be disappointed. We will definitely be back on our next stop over. :)"