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Reviews of The Apurva Kempinski Bali

5 out of 5
The Apurva Kempinski Bali
Jalan Raya Nusa Dua Selatan, Nusa Dua, Bali

Reviews

9.4

Exceptional

Rating 10 - Excellent. 273 out of 338 reviews" "
Rating 8 - Good. 39 out of 338 reviews" "
Rating 6 - Okay. 15 out of 338 reviews" "
Rating 4 - Poor. 8 out of 338 reviews" "
Rating 2 - Terrible. 3 out of 338 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed in! Service and facilities were exemplary. Staff were incredible as was the spa treatments and food. If it wasn’t so far away from home, I would be booking for another visit soon.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael Affandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. A lot of dining options and they are great! Staff are also very good. Will definitely come back.
Stayed 7 nights in Apr 2024
Response from The Apurva Kempinski Bali on 13 Apr,2024
Dear Mr. Affandy,Thank you for staying at The Apurva Kempinski Bali.We are delighted to learn that your experience was memorable.We look forward to welcoming you back in the near future.Warm regards,

10/10 Excellent

Matias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most impressive hotels I've ever seen. Clean room, facilities and very walkable.
Stayed 6 nights in Mar 2024
Response from The Apurva Kempinski Bali on 13 Apr,2024
Dear Mr. Matias,Thank you for staying at The Apurva Kempinski Bali and for sharing your wonderful impressions towards your stay.Warm regards,

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The property and service was exquisite would stay again and again
Stayed 3 nights in Mar 2024
Response from The Apurva Kempinski Bali on 13 Apr,2024
Dear Ms Natalie,Thank you for choosing The Apurva Kempinski Bali.We are delighted to learn that your stay was exceptional.We look forward to welcoming you back to our Majestic Open-Air Theatre!Warm regards,

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Imagine the pearly gates of heaven.... That just about describes this place....
Stayed 3 nights in Mar 2024
Response from Management on 29 Mar,2024
Dear Mr. Ron, Thank you for sharing such a beautifully poetic review! Your comparison to the pearly gates of heaven truly paints a vivid picture of your experience with us. Warm regards, Management of The Apurva Kempinski Bali

10/10 Excellent

Chew Ling

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and relaxing place. Everyone has enjoyed their stay so much. The buffet breakfast provides a good choices of food. There are many kids activities as well. Recommended!
Stayed 2 nights in Mar 2024
Response from The Apurva Kempinski Bali on 23 Mar,2024
Dear Mr/Ms Chew Ling,Thank you for staying at The Apurva Kempinski Bali and for sharing your delightful experience. We are thrilled to learn that you thoroughly enjoyed your time with us, particularly the culinary delights served at our breakfast restaurant and the engaging activities offered at our kids club. Your words of praise fill us with immense pride and joy, as we continuously strive to exceed the expectations of our valued guests.We look forward to the pleasure of serving you again soon.Warm regards,The Apurva Kempinski Bali

8/10 Good

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing views
Stayed 3 nights in Feb 2024
Response from The Apurva Kempinski Bali on 2 Mar,2024
Dear Ms Christina,We are grateful for your positive review of The Apurva Kempinski Bali. Knowing that you left satisfied brings us great joy. Your feedback motivates us to maintain the highest standards of service. We look forward to serving you again soon.Warm regards,The Apurva Kempinski Bali

10/10 Excellent

Ahmed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort
Stayed 10 nights in Feb 2024
Response from The Apurva Kempinski Bali on 2 Mar,2024
Dear Mr. Ahmed,We are thrilled to learn that you left The Apurva Kempinski Bali satisfied. Your kind words about your experience mean the world to us. We appreciate your patronage and hope to have the pleasure of hosting you again soon.Best regards,The Apurva Kempinski Bali

10/10 Excellent

Pinhowinata

Stayed 2 nights in Feb 2024
Response from The Apurva Kempinski Bali on 23 Mar,2024
Dear Mr/Ms Pinhowinata,Thank you for choosing The Apurva Kempinski Bali and for sharing your impressions with wonderful score.We look forward to welcome you back to our Majestic Open-Air Theatre!Warm regards,The Apurva Kempinski Bali

10/10 Excellent

Gadzhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from The Apurva Kempinski Bali on 2 Mar,2024
Dear Mr. Gadzhi,Thank you for sharing your satisfaction regarding your recent stay at The Apurva Kempinski Bali. We are delighted to hear that you had a pleasant experience. Your feedback inspires us to continue delivering exceptional service. We look forward to welcoming you back for another memorable stay.Warm regards,The Apurva Kempinski Bali

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from The Apurva Kempinski Bali on 24 Jan,2024
Dear Mr. David,Thank you for staying with us and for sharing a positive review towards your experience with us.Warm regards,The Apurva Kempinski Bali

10/10 Excellent

Teddy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2024
Response from The Apurva Kempinski Bali on 24 Jan,2024
Dear Mr. Teddy,Thank you for staying with us and for sharing a positive review towards your experience with us.Warm regards,The Apurva Kempinski Bali

10/10 Excellent

Ertac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from The Apurva Kempinski Bali on 24 Jan,2024
Dear Mr. Ertac,Thank you for staying with us and for sharing a positive review towards your experience with us.Warm regards,The Apurva Kempinski Bali

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from The Apurva Kempinski Bali on 24 Jan,2024
Dear Ms Cristina,Thank you for staying with us and for sharing a positive review towards your experience with us.Warm regards,The Apurva Kempinski Bali

10/10 Excellent

Shraddha

Liked: Staff & service, amenities, property conditions & facilities
Staff were incredibly nice here.
Stayed 2 nights in Jan 2024
Response from The Apurva Kempinski Bali on 24 Jan,2024
Dear Mr/Ms Shraddha,Thank you for taking the time to share your positive experience with our staff. We are delighted to hear that our team's attentiveness and responsiveness left a positive impression. It was our pleasure to address your concerns promptly. Your commendation is truly appreciated, and we look forward to welcoming you back for another excellent stay.Warm regards,The Apurva Kempinski Bali

10/10 Excellent

dani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was amazing definitely recommend staying here. Its a unique resort, the lobby has some amazing artwork, sculptures and the resort is huge. The service was 10/10 super organised and the rooms are amazing. The views are stunning and breathtaking.
Stayed 2 nights in Jan 2024
Response from Management on 17 Jan,2024
Dear Mr/Ms. Dani, Thank you for sharing your wonderful experience with us! We're thrilled that you found our resort to be a unique haven with amazing artwork in the lobby and stunning sculptures throughout. Your praise for our service and super-organized approach is truly appreciated. Delighted to know you enjoyed the amazing rooms and breathtaking views. We look forward to hosting you again soon.Best regards,Management of The Apurva Kempinski Bali

10/10 Excellent

Elaine

Stayed 2 nights in Jan 2024
Response from The Apurva Kempinski Bali on 24 Jan,2024
Dear Ms Elaine,Thank you for staying with us and for sharing a positive review towards your experience with us.Warm regards,The Apurva Kempinski Bali

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was absolutely worthy $$. Clean and good service, and the hotel was so beautiful. I really want to go back again!!
Stayed 3 nights in Dec 2023
Response from Management on 17 Jan,2024
Dear Valued Guest, Thank you for your kind words! We're thrilled to hear that you found our hotel worthy of your stay. We're committed to maintaining a clean environment and providing excellent service. Delighted to know you enjoyed the beauty of our property. We can't wait to welcome you back soon!Best regards,Management of The Apurva Kempinski Bali

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel with outstanding staff. One of the best hotels we have stayed in.
Stayed 21 nights in Dec 2023
Response from The Apurva Kempinski Bali on 6 Jan,2024
Dear Mr. Mathew,Greetings from The Apurva Kempinski Bali!Thank you for taking the time to share your review.We are delighted to learn that you had a pleasant stay with us and enjoyed the excellent service that the team has provided.We look forward to welcoming you again and continuing to create wonderful experience.Warm regards,The Apurva Kempinski Bali

10/10 Excellent

Chetan

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2023

10/10 Excellent

Craig

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing resort with extremely friendly and helpful staff. Rooms are large and immaculate. Excellent variety of restaurants. The entrance/lobby is extraordinary and views from the lobby exceptional. If you want to travel to Seminyak for a change of scenery be prepared for a 80 to 90 minute taxi ride. Not the resorts fault, traffic is horrible in Bali. And our taxi to the airport normally takes 30 minutes. Actually took 3 hours. Horrible. But again the resort is brilliant
Stayed 6 nights in Dec 2023
Response from The Apurva Kempinski Bali on 6 Jan,2024
Dear Mr. Kearney,Thank you for taking the time to share your positive experience following your recent stay at The Apurva Kempinski Bali. We are thrilled to hear that you found our staff helpful, enjoyed the spacious and immaculate Grand Deluxe Ocean Court room, and savored the culinary experiences at our excellent restaurants.At The Apurva Kempinski Bali, providing exceptional service and ensuring guest satisfaction are our top priorities. Your kind words about our team, accommodations, and dining options are truly appreciated.We look forward to welcoming you back for another wonderful stay in the future.Warm regards,The Apurva Kempinski Bali

10/10 Excellent

Nalinee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is out of this world, worth it.
Stayed 3 nights in Dec 2023
Response from The Apurva Kempinski Bali on 23 Dec,2023
Dear Ms Nalinee,Thank you for your stellar review following your recent stay at our hotel. We are thrilled to hear that you found your experience to be "out of this world."Your feedback means a lot to us, and we are delighted that we could create a memorable and extraordinary stay for you. We appreciate your kind words and look forward to welcoming you back for another exceptional experience.Warm regards,The Apurva Kempinski Bali

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I’ve ever stayed at. An amazing l
Stayed 2 nights in Dec 2023
Response from The Apurva Kempinski Bali on 23 Dec,2023
Dear Mr. Mike,Thank you for sharing your positive feedback about your recent stay at our hotel. We are thrilled to hear that you found our hotel to be amazing.Your kind words are truly appreciated, and we are delighted to have exceeded your expectations. We are committed to providing exceptional experiences for our guests, and we look forward to welcoming you back for another amazing stay in the future.Warm regards,The Apurva Kempinski Bali

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Nov 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars!
This hotel is top tier. We ended up extending our stay because of the lovely staff and the hospitality. They really go above and beyond here! This is my second time staying here and they do not disappoint!
Stayed 3 nights in Nov 2023
Response from Management on 4 Dec,2023
Dear Mr. Eric, We're thrilled to hear that you consider our hotel top tier and that you extended your stay due to the lovely staff and hospitality. It's truly heartwarming to know that you've had a positive experience with us not just once, but twice!We appreciate your loyalty and the trust you've placed in us. We look forward to welcoming you back for your third visit. Warm Regards, Management of The Apurva Kempinski Bali

8/10 Good

Lynn

Stayed 2 nights in Nov 2023

10/10 Excellent

AMALIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Ching Wei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a must stay in the Nusa Dua area
Stayed 2 nights in Nov 2023
Response from Management on 4 Dec,2023
Dear Mr. Ching Wei, We look forward to welcoming you back for another wonderful experience. Warm regards, Management of The Apurva Kempinski Bali

8/10 Good

BEI WEN

Stayed 6 nights in Nov 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True Luxury in Bali!
This was an amazing property. It was hard to leave. The scenery, the food, the amenities, the accommodations and the people were all top tier. If you come to Bali, staying here is a must!
Stayed 1 night in Nov 2023
Response from Management on 30 Nov,2023
Dear Mr. Rodney, We truly appreciate your recommendation to fellow travelers considering a visit to Bali. It means the world to us that you consider staying with us a "must." We look forward to welcoming you back for another unforgettable stay in the future.Safe travels and warm regards,Management of The Apurva Kempinski Bali

10/10 Excellent

Reginald, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, amazing service, spa facilities were excellent , easy check in
Stayed 3 nights in Oct 2023
Response from Management on 7 Nov,2023
Dear Mr/Ms. Reginald, Thank you for sharing your positive feedback with us. We're delighted to hear that you had a great experience at our property. Your compliments regarding our service, spa facilities, and the smooth check-in are truly appreciated.We value your continued support and eagerly await your next visit.Best regards,Management of The Apurva Kempinski Bali

10/10 Excellent

Maida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with spacious rooms. Delicious food at all the restaurants on property highly recommend, especially if it's your first time in Bali.
Stayed 5 nights in Oct 2023
Response from Management on 28 Oct,2023
Dear Mr/Ms. Maida, Thank you for your kind words! We're delighted to hear that you found our property beautiful and our rooms spacious. It's wonderful that you enjoyed the delicious food at our restaurants. We appreciate your recommendation, especially for first-time visitors to Bali. We look forward to welcoming you back in the future!Warm regards, Management of The Apurva Kempinski Bali

10/10 Excellent

WEN

Stayed 2 nights in Oct 2023

10/10 Excellent

Stevenson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotel staff were helpful and courteous. My husband and I were treated with kindness. Traveling from the USA to this beautiful hotel was an experience we hope to do again. If we could give this hotel more than 5 stars we would. You can see the care and attention to detail this hotel gives. Everyone has a smile on their face and are extremely helpful. So grateful for the chance to stay at Apurva Kempinski.
Stayed 4 nights in Oct 2023
Response from Management on 28 Oct,2023
Dear Mr. Stevenson,We truly appreciate your kind words about your stay at Apurva Kempinski. It was our pleasure to host you and your husband. Your praise for our helpful and courteous staff warms our hearts. We're delighted to hear that your experience at our beautiful hotel exceeded your expectations.We can't wait to welcome you back for another unforgettable stay. Thank you for choosing Apurva Kempinski, and we look forward to the opportunity of serving you again.Warm regards,Management of The Apurva Kempinski Bali

10/10 Excellent

Maria, Fortitude Valley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing food inside the hotel but not close to outdoor restaurants etc… Great if you just stay in the resort
Response from Management on 28 Oct,2023
Dear Ms. Maria, Thank you for your kind words about our beautiful hotel and amazing food. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Warm regards, Management of The Apurva Kempinski Bali

10/10 Excellent

Paneet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can admit, things did not start well upon arrival and registration at the hotel, however after a conversation with the Duty Manager (Niati), our stay at The Apurva started to look more promising, so I am very grateful to him. The hotel is a huge resort; stunning and the lobby itself is impressive. Breakfast is amazing; so many choices! The rooms are a generous size; the furnishings are elegant, and the bed is cloud, super comfy. The bathroom facilities are also a delight; spacious oozes luxury and very clean. There are so many highlights to this hotel that other reviews will point to, but let me touch on the downsides. First off, it is best to be aware this hotel has a wave breaker which aesthetically is horrid, but it allows for safe kayaking (but I don't recall seeing a vast amount of people wanting to kayak). So that dreamy sandy beach, open water view is non existent. Secondly, the food offered at the Reef (beach) or Kubu (pool) restaurants/bars are at best average. Lastly, and this is the worst part. The beach attached to the Kempinski is public! So public, that even non-guests can make use of the cabanas, day beds, loungers, and bean bags with no priority given to hotel guests. You can easily forget you're at a luxury brand hotel. They have a smaller pool near Reef Bar, which should be an adults-only pool. The kids pool and larger resort pool are accessible to all children, so why they need to be at the Reef Bar pool, makes no sense.
Stayed 3 nights in Sep 2023
Response from The Apurva Kempinski Bali on 14 Oct,2023
Dear Mr/Ms Paneet,We are truly delighted that you had a positive experience during your stay at The Apurva Kempinski Bali. Your satisfaction is of paramount importance to us, and we appreciate your feedback.Regarding your comments about the cabanas and sun loungers on the beach, we want to clarify that we are dedicated to ensuring an extraordinary experience for our in-house guests. While we extend a warm welcome to all our guests, we are actively working to refine our arrangements and provide a more exclusive experience for those staying with us.Your feedback serves as a valuable tool in our continuous quest for excellence. We look forward to having the opportunity to serve you again in the future, providing you with an even more extraordinary and luxurious experience at The Apurva Kempinski Bali.Warmest Regards,Management of The Apurva Kempinski Bali

10/10 Excellent

Junying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay,almost latest facility and very good service
Response from The Apurva Kempinski Bali on 14 Oct,2023
Dear Mr/Ms Junying,Thank you for your kind words and the appreciation of our impeccable service. Your satisfaction is our utmost priority, and we eagerly await the opportunity to serve you again in the lap of luxury at The Apurva Kempinski Bali.Warmest Regards,Management of The Apurva Kempinski Bali

10/10 Excellent

Thanh Hai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from The Apurva Kempinski Bali on 14 Oct,2023
Dear Mr/Ms Thanh Hai,We are truly honored by your perfect score of 5 out of 5. Your satisfaction is our highest achievement, and we eagerly look forward to welcoming you back for another impeccable stay at The Apurva Kempinski Bali.Warm regards,Management of The Apurva Kempinski Bali

10/10 Excellent

Phi, Annerley

Stayed 2 nights in Sep 2023
Response from The Apurva Kempinski Bali on 14 Dec,2023
Dear Mr/Ms Phi,We are truly honored by your review. We're thrilled to have surpassed your expectations and eagerly await your return to indulge you once more.Warm regards,The Apurva Kempinski Bali

10/10 Excellent

Orhun Faruk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed in a wonderful way from the first moment we entered the hotel. It was a hotel we came for our honeymoon and our suite was beautifully prepared. Special thanks to Jessica in the Lady in Red department. We will definitely come back to this hotel
Stayed 3 nights in Sep 2023
Response from The Apurva Kempinski Bali on 14 Oct,2023
Dear Mr. Faruk,We are truly delighted to have had the privilege of hosting you for such a special occasion as your honeymoon, and we would like to extend our heartfelt gratitude for choosing our distinguished establishment for this momentous celebration. Your experience holds immense importance for us, and your positive review brings us immense joy.Warm regards,Management of The Apurva Kempinski Bali

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible hotel
Stayed 3 nights in Sep 2023
Response from The Apurva Kempinski Bali on 14 Oct,2023
Dear Mr. Ashley,Thank you for sharing your review and considering The Apurva Kempinski Bali as an incredible destination.Warm regards,Management of The Apurva Kempinski Bali

10/10 Excellent

Victoria

Stayed 3 nights in Sep 2023
Response from The Apurva Kempinski Bali on 14 Oct,2023
Dear Ms Victoria,Thank you for staying with us and for sharing your impressions.We are glad that you had a wonderful experience when staying at The Apurva Kempinski Bali.Warm regards,Management of The Apurva Kempinski Bali

10/10 Excellent

JOO TECK

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2023
Response from The Apurva Kempinski Bali on 14 Oct,2023
Dear Mr/Ms Joo Teck,Thank you for staying with us and for sharing your experience through this review, indicating that you enjoyed your overall experience.Warm regards,Management of The Apurva Kempinski Bali

10/10 Excellent

Sharrief

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful properties that we have ever stayed, every need meet! Staff was amazing everyone so pleasant and smiling!
Stayed 4 nights in Sep 2023
Response from Management on 8 Sept,2023
Dear Mr/Ms.. Sharrief,Thank you for your kind words! We're delighted to hear that you had such a wonderful stay with us. Our team takes great pride in ensuring all your needs are met, and your positive feedback is truly appreciated. We hope to welcome you back soon!Warm regards,Management of The Apurva Kempinski Bali

10/10 Excellent

JITENDER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property.
Stayed 2 nights in Aug 2023
Response from Management on 8 Sept,2023
Dear Valued Guest, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us.Warm regards, Management of The Apurva Kempinski Bali

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great food, though food is very overpriced
Stayed 4 nights in Aug 2023
Response from The Apurva Kempinski Bali on 1 Sept,2023
Dear Mr. Lewis,We extend our heartfelt gratitude for choosing to stay with us at The Apurva Kempinski Bali. We are delighted that you savored the culinary delights we take immense pride in crafting. Your feedback regarding pricing is truly valued. Rest assured, we consistently conduct market surveys to guarantee the highest quality of cuisine at competitive rates in our locale.We look forward to welcoming you back to enjoy more of our gastronomic offerings in the future.Warm regards,Management of The Apurva Kempinski Bali

10/10 Excellent

Joe, Gilroy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kempinski is one of the finest hotels in Asia and maybe the world. Every aspect of the guest experience is meticulously executed to perfection, every time. One our first visit to Bali, we decided to stay here this past week. We got an oceanfront suite with in room pool. The quality of the suite and the hotel in general was practically impossible to fault. From the fantastic breakfast to the gigantic main pool to the unreal spa to the world class restaurants, everything this was amazing! The best part was the brilliant staff at every turn. Can’t say enough about this place that isn’t hyperbole…easily superior to many Ritz Carlton’s I have stayed in. Great job, Kempinski! Keep it up!
Stayed 4 nights in Aug 2023
Response from The Apurva Kempinski Bali on 26 Aug,2023
Dear Mr. Joe,We are delighted by your positive feedback on your recent stay at The Apurva Kempinski Bali. It's truly a privilege to have contributed to your luxurious experience. Your commendations inspire our commitment to excellence. We are looking forward to the pleasure of hosting you again.Warm regards,Management of The Apurva Kempinski Bali

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a honeymoon
Stayed 1 night in Aug 2023
Response from The Apurva Kempinski Bali on 26 Aug,2023
Dear Mr. Michael,Thank you for staying with us and for rating your experience as a wonderful one.Warm regards,Management of The Apurva Kempinski Bali

10/10 Excellent

Gonzalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary hope to be back one day
Stayed 2 nights in Aug 2023
Response from The Apurva Kempinski Bali on 19 Aug,2023
Dear Mr. Gonzalo, Warmest greetings from The Apurva Kempinski Bali! Thank you for staying with us and for sharing your impressions with fabulous score. This is indicating that we successfully exceeded your expectations in all areas. Your candid feedback encourages us to continue delivering service excellence to every guests at our resort.We look forward to welcome you back to the shores of Nusa Dua. Yours sincerely, Management of The Apurva Kempinski Bali

10/10 Excellent

Kah Soon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from The Apurva Kempinski Bali on 19 Aug,2023
Dear Mr/Ms Kah Soon,We are glad to learn that the entire team performed such a high service standard that made your experience exceptional, as reflected on your survey.We look forward to welcome you back to the shores of Nusa Dua. Warm regards,Management of The Apurva Kempinski Bali