Tokyu Hotels, Otaru hotels

This was the best hotel experience in our Hokkaido trip! Service was top-notched and the staff was treated you with genuine care, give us home feelings and very patient even if we can’t speak Japanese. Food was freshly and delicious prepared in course for both dinner and breakfast. Private onsen is well-maintained. Definitely will stay again!

Perfect place if you’d like to be amongst nature or forestry. Loved the tranquil environment. Kids had a good time in the sauna and fireplace.

Great breakfast and service! Very helpful staff. Room was clean and tidy as well. Hotel offered late checkout and parking opposite (convenient)

Room was clean. Walking distance to most tourists attractions. Breakfast was delicious.

The reception counter was not staffed throughout the day, hence need to check in within stipulated timing. Staff at the reception was helpful to set up the extra bed, which we had requested in our reservation, when the room attendant did not get it done prior to our check-in. Location is in a quiet residential area but walkable to town area where most of the shops and restaurants are located.

The facilities are great and new.

First time staying in a container hotel. There is a parking lot in front of the room which is convenient.

Less than 1 min walk to Otaru Station. Amazing hotel in Otaru. Clean and spacious room, convenient walk to nearby attractions. Regret staying only for 1 night in Otaru and in this hotel. Even if we were to stay one week, there will be enough interesting places to visit.

We absolutely love this hotel. It is walkable to Otaru Canal and Sankaku Market. We do not have a parking lot on 1st day but it is not an issue as there are plently of options nearby. Family Mart is few steps away. The breakfast was good quality. We enjoyed it very much every morning and picked a 9am slot for non peak timing. The public bath was small and decent.

Clean room, very courteous and attentive staff, excellent location.

I wish to thanks 1 of the counter staff that took the extra effort to help me when i face some issue in looking for mapcode. He even ask for my itinerary and offer to help me find out all the mapcodes of the location i wish to go. Sorry i did not get your name. Thank you.

Awesome venue… booked with the Canal view