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Reviews of Mason Pine Hotel, Bandung

5 out of 5
Mason Pine Hotel, Bandung
Jl Raya Parahyangan Km 1.8, Kota Baru Parahyangan, Bandung, Padalarang, West Java

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 29 reviews" "
Rating 8 - Good. 14 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really nice and kids love it , the food is really good the staff is really nice and helpful excellent. Just one went we stay on second day the hot water is out and they said is maintenance service. I hope in the future they can let us know if some maintenance. How ever the manager and the staff very helpful to result this problem and they move us to new room is fantastic. Thank you so much all. We will be back to stay again. Best hotel and staff ever. Looking forward to seeing your again. Cheers
Stayed 2 nights in Feb 2020

8/10 Good

lyska

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

6/10 Okay

Arief

Poor service
Was raining at the evening when I checked-in hotel, parking space is far from lobby, no shelter in between, no shuttle and no body from hotel offering umbrella, just poor service to their guest
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful quiet and a great family focused hotel. Great place away from the city to come back and relax after meetings in Bandung. Rooms are huge, clean and comfortable. Staff are friendly. I will use this hotel when I need to come back to Bandung
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Arief

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay with family
Have been staying 4-stars hotel at Bandung and nearby, found this is the best one. Facilities for kids are best too, food is good and they gave free for kids too. You should proven by yourself about what I told...guarantee wont be regreted.
Stayed 2 nights in Jun 2018

8/10 Good

Mohamed ashiq, Singapore

Liked: Staff & service
Disliked: Cleanliness
Nice location
Very nice location to stay. it is little sub urban but pleasant. Nice staff. Good hospitality.
Stayed 5 nights in Dec 2017

10/10 Excellent

greg, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet
Perhaps too quiet but stunning surroundings. Great for functions.
Stayed 1 night in Nov 2017

10/10 Excellent

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel...
Nice hotel...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good hotel to consider
good for relaxing stay

8/10 Good

hana, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room,location is good,the service was great
I love stay here because they have good pool...en location near to lembang

10/10 Excellent

Rimba, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic swimming pool
Amazed with yhe swimming pool, so big and children were facilitated. More facilities we can find here to amuse our visit with the hotel.

8/10 Good

YASUYUKI

Stayed 1 night in Feb 2022

10/10 Excellent

SANGJUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았습니다.
환경과 위생이 모두 깨끗하고 좋았습니다.
Stayed 2 nights in Nov 2021

8/10 Good

keuntaek

Stayed 2 nights in Nov 2021

4/10 Poor

Fajar

Liked: Cleanliness, room comfort
Disliked: Staff & service
Kamar sih bagus.... tapi pelayanan masih kyrang...
- Chekin jam 10 malam, karena ada 2 lobby, dan masing2x lobby petugas sedikit... Sudah menunggu agak lama, ternyata saya harusnya chekkin di lobby satunya... (masing2x lobby ada reception masing-masing) mana badan udah capek pingin cepat istirahat, karena ribet urusan chekin, hampir 30 menit baru bisa masuk kamar... Urusan parkir juga ribet.... petugas parkir nggak jelas dalam meberikan petunjuk dimana parkir yang tersedia.... karena udah 3 x muter parkiran ga ada yang mengarahkan.... setelah sedikit ngomel2x dengan petugas di lobby, akhirnya ada solusi.... (disediakan buggy car di lobby, tapi petugas yang mengoperasikan nggak tanggap juga....) Waktu chekout, jam 6 pagi, tidak ada satupun reception yang standbay.... masak chekout dibantu satpam.... harusnya yang namanya hotel berbintang, receptionis harus standby 24 jam.... ini cukup menghambat, padahal buru2x mau golf di parahyangan golf... Petugas concierge pun juga lambat dalam mengambil barang yang saya titipkan di chiller.... Nilai plus Hotel ini ada di kamar yang cukup nyaman dan bagus... mungkin karena kamarnya masih baru...
Stayed 1 night in Mar 2020

2/10 Terrible

HYE JUNG

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
청결불량
호텰객실 청소상태가 불결 바닥에 먼지나 머리카락등이 청소되지 않았고 배드시트도 원래부터 혈흔흔적이 조금 있었으나 그다음날도 갈아놓치 않음
Stayed 2 nights in Sep 2019

8/10 Good

sangjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Sooyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 좋아요
꼬다바루 안에 있어요 저는 이사짐이 안와서 3일 묶었어요 주변은 깨끗한데 여기서는 할게 없어서 반둥시내 나가야해요 그냥 수영장이용만 할려면 아주 괜찮아요 조식은 정말 별로예요 호텔내 중국 레스토랑 맛있어요
Stayed 1 night in Jan 2019

8/10 Good

Sooyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 좋아요
좋았어요 방도 크고 화장실도 넓고 수영장도 어린아이를 두신부모라면 좋아하실거예요 다만 아침식사가 별로예요
Stayed 2 nights in Jan 2019

8/10 Good

SOYEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT VIEW!
정말 뷰가 좋은 호텔이였습니다. 다른 사람에게 추천할 만한 좋은 호텔이였어요.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
The swimming pool is really great!
Stayed 1 night in Oct 2018

8/10 Good

agayekim, 서울

Liked: Cleanliness, staff & service, property conditions & facilities
확장공사중
현재 골조공사중이며 확장공사가 마무리 되면 더 좋은 호텔로 될겁니다. 주말엔 반둥으로 휴식을 취하러 타도시에서 사람들이 많이 옵니다. 저녁 늦게 오시는분들에겐 조용히 입실할 수 있도록 직원들의 교육 및 안내가 필요합니다
Stayed 1 night in Sep 2017

10/10 Excellent

Yu Hyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
수영장 좋고 깨끗한 호텔
조용한 호텔이었으며, Room이 넓고 깨끗하였으며, 수영장이 크고 깨끗하였음.

6/10 Okay

Tarsisius alexander

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tempat yg tenang dan sepi, enak utk relax
Kamarnya bau toilet dan tdk terlalu dingin.Cukup lama utk menghilangkan bau nya.

4/10 Poor

Soon, jakarta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not really recommend this hotel except location
can't sleep well because of noise of AC fan and other noise

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 괜찮은 호텔
가격대비 괜찮은 호텔