Papaikou Hotels from S$141

"During our 5 night stay our room was never cleaned, when I requested daily cleaning. When I asked for help the only thing done was towels being dropped off. There is also no where to fill up water on property so we had to keep buying water to make coffee, tea and fill our water bottles."

"Staff was great"

"Very convenient location.self check in. No reception."

"Beautiful and peaceful accommodations. About 30 mins from Hilo town. "

"I had an amazing experience at this hotel. The room was phenomenal— from the decor to the amenities to the view! The breakfast prepared by Chef Joseph every morning was delicious, and was the perfect beginning for every day. It was fresh and tasty. The Friday night dinner was also prepared with so much thought and intention, each plate was so yummy and presented beautifully. We also loved the hot tub, it was a nice way to end our evening after exploring Hawai’i. Next time in town I’ll be back!"

"I would not recommend this hotel, unless there were no other decent choices. The front desk wasn't friendly or particular helpful both days we were there. Room was not great, none of us slept, roach on nightstand next to me. The reason I didn't give it lower was because of the bar restaurant. We were tired and hungry when we got in so went for the casual food in the bar area. Server was terrific, food was very good and live band playing was honestly incredible. This was the only good thing about our hotel experience. "

"Location was perfect to avoid Hilo traffic it you frequent to Volcano National Park or Mauna Kea or Kona. Kelly is an amazing host and her breakfast was amazing that personalized vegan/ vegetarian preferences as well. Kitchen was well stocked that guests can use for preparing their own meals. Hot tub is well kept and open till 10 pm. "

"It was perfect! Thank you for having us!!!!"

"We were greeted by the owner who toted our luggage in then gave us a brief tour and some helpful touring suggestions. Our room was clean and comfortable with very good beds. The large balcony area adjacent to our room was lovely. Breakfast was prompt and very tasty. Overall a very nice experience. "