Hotels near Paradise Beach

"Staff was more than Excellent Very Helpful and Food was amazing as well overall best experience in Mexico so far"

"Plenty of food options, there are restaurants on premises but some of them require pre bookings."

"This is the second time we have been here. It is a beautiful resort. Everyone is super helpful and friendly. Their restaurants have amazing food. It is a quiet resort. I was a bit disappointed with the lack of music at the pool. They only had it during a water workout class. They had it playing at the one pool, but it was so low no one could hear it. If you want a lounge chair by the pool, you do need to get there pretty early, or it's difficult to find one. We really enjoyed the swim out pool connected to our room. But there was a musty smell in our room and surrounding the property. I'm sure it's difficult to get rid of the smell with the swim out pools being right by the room . They did a great job cleaning up the sargasm seaweed along the beach every day. Unfortunately, the last day of our visit it came in so quickly they were unable to keep up with it. Matteo and Roberto were extremely friendly and always had a refill of our favorite drink!"

"Different pools and kids club"

"Property was nice just nothing at all to do on the resort . If you’re not a senior citizen I do not recommend"

"The property was nice but the staff was the problem the concierge was basically non existent they tell you to text or call so that they can arrange dinner reservations or anything else you need but they never responded at all and we had to go find a concierge to book our dinners also we called for room service the line is always busy and when someone does answer they put you on hold and then the line hangs up then at checkout we had issues with the checkout and there is no one to help like a supervisor or manager just one person who cannot change anything . Very rude and threatened to not allow us to leave without paying the total amount even though there were issues with the bill and we were told just pay now then they will figure it out later not the best situation to be in overall I will never return to this resort again"

"staff was amazing and very helpful the entire time. Clean property, good variety of food, and entertainment was great! definitely would recommend."

"We had a good time but won't be back. They claim there are multiple restaurants, but one of them is for platinum members only and the other three restaurants are reservation only, and we're pretty much sold out all week. This pushes you to the buffet for every meal, which in fairness was really good, but nobody pays $500/night to eat at a buffet nightly. They have some cabs that stay on site and jack the prices way up, but you are forced to use them. After a prearranged cab driver changed the price on us, we asked for a different cab driver and they said it wasn't possible. The massive amounts of seaweed makes the beach very unswimmable, which I know isn't their fault, but the price of the resort reflects a "beachfront resort". We are definitely not coming back."

"La propiedad es algo formidable, los bungalows en el agua, la comida, el staff, es algo espectacular. No hay palabras para expresar lo satisfactorio de nuestra estancia."