- Liked: Amenities
- Disliked: Staff & service
Room was ok, nice pool, piano player in the foyer was nice in the afternoon as was the pizza. Breakfast was a big disappointment, had to wait for a table for 10 minutes. Breakfast area was chaos with big queues for eggs only one chef, poached egg was uncooked, orange juice was empty, huge queue for the coffee dispenser such that we had to order a coffee and advised that would be extra. Despite all the delays and disruption a waitress advised at 10.20am that breakfast ends in 10 minutes. Breakfast spoilt an otherwise nice stay. I appreciate that there may be busy spells but you’d expect better with an international hotel who should appreciate that the breakfast experience is a huge influence to guest satisfaction. I told the hotel how I paid for a 5 star service and got 2 star, although they are quick to acknowledge the problems with breakfast all the can say is hope you’ll give a chance next time!!