"Good arrival experience, nice little touches such as the complementary teas and coffees. Would have been nice to have a little milk available too. Fantastic location. Having a family above with a young child who ran constantly on the floor immediately above us until past midnight each night we were there was really irritating when added to the underground sound too. I appreciate this is not specifically the issue of the property owners, however, by leaving this message perhaps they can put...
"Good arrival experience, nice little touches such as the complementary teas and coffees. Would have been nice to have a little milk available too. Fantastic location. Having a family above with a young child who ran constantly on the floor immediately above us until past midnight each night we were there was really irritating when added to the underground sound too. I appreciate this is not specifically the issue of the property owners, however, by leaving this message perhaps they can put...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Overall the stay was good. They were having a eco- friendly promotion where they offered me 2 bottles of wines for not doing house keeping.
Separately, on the last night, a request for a top up of tissue box and facial cotton/ cotton buds took me an unfortunate 3 calls to housekeeping and a 45mins wait to finally get the items. That was very disappointing.
Overall the stay was good. They were having a eco- friendly promotion where they offered me 2 bottles of wines for not doing house keeping.
Separately, on the last night, a request for a top up of tissue box and facial cotton/ cotton buds took me an unfortunate 3 calls to housekeeping and a 45mins wait to finally get the items. That was very disappointing.
Room was spacious and new. Towels were thick and clean. Hot water for shower were almost immediate unlike certain hotels that take a while to heat up. The breakfast selection must be one of the best around.
In terms of location it’s very convenient and about 3-5 min to Victoria station where you can catch a train to Gatwick Airport. The bus terminal located here also means many buses end here.
Becos the hotel is rather big and strangely designed, it can be a challenge walking through a maze...
Room was spacious and new. Towels were thick and clean. Hot water for shower were almost immediate unlike certain hotels that take a while to heat up. The breakfast selection must be one of the best around.
In terms of location it’s very convenient and about 3-5 min to Victoria station where you can catch a train to Gatwick Airport. The bus terminal located here also means many buses end here.
Becos the hotel is rather big and strangely designed, it can be a challenge walking through a maze...
Weng Kay
Reviewed November 11, 2025Reviewed November 11, 2025
I had a wonderful stay and would like to extend my sincere appreciation to Ms. Vibha for her exceptional hospitality. From the moment I arrived, she was warm, friendly, and genuinely attentive to my needs. Her dedication to providing outstanding guest service was evident throughout my stay.
To my delight, Ms. Vibha generously upgraded my room to a beautiful suite with a kitchen, which significantly enhanced my comfort and overall experience. Her thoughtful gesture, combined with her...
I had a wonderful stay and would like to extend my sincere appreciation to Ms. Vibha for her exceptional hospitality. From the moment I arrived, she was warm, friendly, and genuinely attentive to my needs. Her dedication to providing outstanding guest service was evident throughout my stay.
To my delight, Ms. Vibha generously upgraded my room to a beautiful suite with a kitchen, which significantly enhanced my comfort and overall experience. Her thoughtful gesture, combined with her...