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Reviews of Freddies Santai Sumurtiga

2.5 out of 5
Freddies Santai Sumurtiga
Jalan Kyai Haji Agus, le Meulee Village, Sabang

Reviews

9.0

Wonderful

Rating 10 - Excellent. 31 out of 52 reviews" "
Rating 8 - Good. 16 out of 52 reviews" "
Rating 6 - Okay. 4 out of 52 reviews" "
Rating 4 - Poor. 0 out of 52 reviews" "
Rating 2 - Terrible. 1 out of 52 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Lailah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freddie Sumur Tiga great place to stay!!!!
The owner Mr.Freddie is very friendly ,we love his food.BBQ was cooked by him and food taste was superb. Freddie and his staff hospitality was great..10 star..highly recommend this resort to those who plan to go to Uweh Island..we even extended one night stay in this resort
This is the owner Mr.Freddie..nice guy good hospitality
Freddie Beach view
Must try Crispy Banana Choc at Freddie's Resort
View from our room
Stayed 1 night in Feb 2020
Response from Freddie on 10 Feb,2020
Hi Lailah, thank you for your kind review. We appreciate. The staff and I really appreciated having you here with us. We look forward to next time we can meet again. Warm regards and take care, Freddie.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The view is the best
Stayed 4 nights in Dec 2019
Response from Freddie on 31 Jan,2020
Thank you.

10/10 Excellent

Simon, Slovenske Konjice, Slovenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, set on cliffy Beach surounded with impressive palm trees. Friendly, helpful staff, amazing balcony view, decent food, rich Breakfast.
Stayed 5 nights in Oct 2019
Response from Freddie on 31 Oct,2019
Hi Simon, Thank you for your kind review. The staff and I appreciate it. It was a pleasure to have you with us at Sumurtiga. I hope we will get another opportunity to welcome you back with us. Warm regards and take care, Freddie.

6/10 Okay

Jue

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor communication among the staff.. If you are paying at the properties better ask for the actual amount that has need to pay to avoid different information from their staff. Hope they can improve this thing in future. Other than that everything is ok.
Stayed 2 nights in Oct 2019
Response from Freddie. on 17 Oct,2019
Hello Jue, thank you for your kind review. Our rates are occupancy based, meaning that you pay for the number of guests actually sleeping in the room. When you make a booking, you will be asked how many guests will occupy the room. Based on the number of guests, the booking agent will quote you a rate. The rate is based on the number of guests you made the booking for. If you make a booking for only one guests and 3 guests check in, you will be asked to pay extra for the extra two guests. Nothing hidden or not communicated in advance. All our rates are clearly stated per number of guests in the booking. The same information is also on our website and at all booking agents working with us. I hope this information helps. Warm regards Jue and thank you for staying with us, Freddie.

10/10 Excellent

NURUL, KL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is superb! Mr Freddie is very kind!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice view and traditional architecture
Stayed 1 night in Sep 2019
Response from Freddie. on 5 Sept,2019
Thank you for your review. The staff and I appreciate it. Warm regards, Freddie.

10/10 Excellent

Nick

Stayed 2 nights in Aug 2019

10/10 Excellent

Nurul

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019
Response from Freddie. on 26 Jun,2019
Hi Nurul, thank you for your kind review. We appreciate it. It was great to have you guys here with us and I look forward to next time we meet. Warm regards, Freddie.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It sits right on front of the sea with high view point. Nice sun rise.
Stayed 3 nights in May 2019
Response from Freddie. on 9 May,2019
Thank you for your kind review. We appreciate it. And it was a pleasure to have you here with us at Sumurtiga.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi every staff in Freddies, I would like to comment here that I really enjoyed and now already badly miss the place. hopefully visit near future again to see the beautiful coast in front of room and delicious resort food as well. Take care everybody!!!!
Stayed 4 nights in Mar 2019
Response from Freddie on 4 Apr,2019
Thank you for your kind review. We appreciate it. And also thank you for your stay with us. It was a pleasure to have you guys here with us. Warm regards until next time, Freddie.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to enjoy Weh
Freddie is a great host. His team work hard to please. Breakfast is plentiful. Dinner for 71500 Rupiah is awesome. The menu changes daily. Right on the beach. Rooms are not 5 star but are very comfortable and clean. The New bungalows look amazing!. Highly recommend
Stayed 3 nights in Jan 2019
Response from Freddie. on 6 Feb,2019
Hi David, thanks for your great review. We appreciate it. It was a pleasure to have you guys here with us. I just hope we get another opportunity some time in the future to welcome you back here with us. Warm regards and take care, Freddie.

10/10 Excellent

Sean, Savannah Ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pristine coral reef right behind resort. Lush tropical rainforest around private cliff side or beachside bungalows where you hear the crashing surf. Food was amazing!! Excellent service!!!
Stayed 16 nights in Jul 2018
Response from Freddie. on 2 Aug,2018
It was a pleasure to have you with us Sean. And thank you for your review. I appreciate it. Warm regards until next time, Freddie.

10/10 Excellent

gill, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hosting makes Freddie's special
Lovely beach for snorkelling, good food and a host who really cares you enjoy yourselves. We enjoyed a great snorkeling trip with Andy and Freddie and his team provide great food and a relaxing time.
Stayed 6 nights in Jul 2018
Response from Freddie. on 26 Jul,2018
Thanks for your review Gilliian. A great family and a pleasure to have you guys here with us at Sumurtiga. Warm regards until next time.

8/10 Good

Verified traveller

Stayed 10 nights in Jun 2018
Response from Freddie. on 20 Jun,2018
Thank you for your kind review. I am glad you enjoyed your stay with us.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great view
Response from Freddie. on 21 Mar,2018
Thank you for staying with us. We appreciate your support.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very friendly host eager to please
Freddie is a great host and eager to pleaese. He organised a great all day snorkelling trip that was amazing and very good value for money. Our bungalow was comfortable and spacious. If you are ever in Sabang then I would thoroughly recommend Freddie's as a place to stay.
Stayed 4 nights in Dec 2017
Hi Michael, thanks for your kind review. The staff and I really appreciate it. Warm regards and take care, until next time, Freddie.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and views for relaxing. Freddie and his staff are very friendly and helpful.
Stayed 3 nights in Jun 2017

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will be so pleasantly surprized...
This is the place to stay for the beautiful site, excellent food and being welcomed. Freddie is simply outstanding and he makes sure you are comfortable and happy with everything. Staff is always eager to serve and very polite. 100% positive experience

8/10 Good

Tony , Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent hotel 9/10
This hotel is one of the best hotel on the island. Owner himself is very helpful, approachable and kind at his finest. Staff around are also friendly, they spoke English pretty well too. Our room was nice as well, great sea view and very comfortable, the only problem was it's not very quiet. Will definitely come back. 9/10

10/10 Excellent

KFK, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE VIEW, NICE FOOD
STUNNING PALCE TO STAY. ALL THE FOOD IS NICE AND THE PRICE IS REASONABLE. PERFECTLY NICE VIEW FROM YOUR ROOM.

10/10 Excellent

Mary, Gualala, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An experience not to be missed
My husband and I feel privileged to be staying at Freddie's ( we extended our stay to 12 days). It Is truly a unique experience. Not only is the accodomodation well-run and in a wonderful setting, but there is a community feeling here. Freddie makes the magic happen in many ways. For instance, as part of the announcement at dinner each night, he welcomes (individually) his variety of guests, asking about everyone's day. --- a very inclusive gesture. The meals are incredible --- an ever-changing menu, executed with great pride ---- and an unbelievable value. Also, Freddie goes out of his way to welcome the local community, giving his establishment an amazing, eclectic vibe. Such a great man, such a great place to stay.
Response from Freddie on 27 Feb,2017
Thank you for your kind review Mary and Ken. We really do appreciate it. And it was a pleasure to have the two of you here with us at Sumurtiga. Warm regards until next time, Freddie.

10/10 Excellent

Nora, Selangor Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome view
amazing experience n i will come back
Response from General Manager on 31 Jan,2017
Hi Nora, thank you for your review. I appreciate it. It was a pleasure to have you guys here with us. Warm,regards until next time, Freddie.

8/10 Good

John, Penang, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great snorkeling right on the beach.
The hotel itself is very Indonesian. Open air everything (no air con), yet still comfortable with breeze and fans. Even at night, we needed blankets quickly to stay comfy. The breakfast and dinner buffets were great and very affordable. Staff were all locals. They were very nice and aimed to please. We also went into Sabah City and had no problems, watched some football at the local stadium (free!), and spent a day at Iboih snorkeling. The snorkeling right at Freddies is also very good, so no real need to leave unless you want a change of pace. The beach at the hotel was nice white sand at low tide, but we had to move about one hundred meters to have sand at high tide. Overall excellent time at a very affordable price.
Response from Freddie. on 31 Jan,2017
Thank you for your kind review John. We try very hard to make sure our guests have a great experience staying with us. I hope we get another opportunity some time in the future to welcome you back here with us. Freddie.

8/10 Good

saleeza azura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean hotel
comfortable.. food was delicious, easy to rent motorcycle, very beautiful view from the room

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificient view Sabang
it is a lovely place to stay and spent time togther with friends or family.Nice view, relaxing and services is good as well.

10/10 Excellent

muttaqqin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place
Stay at freddies sumur tiga was wonderful experience. Good for relax and release tension. Wonderful service from Mr Freddies and friendly staff. Keep it up!

8/10 Good

Kok Wei

Liked: Cleanliness, staff & service
Nice hotel with good pizza!
The hotel people are trying their best to give their best during our stay and take all efforts to make the hotel and surrounding as good as they can.

8/10 Good

Jusriadi, Batam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place..

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Charming by the sea
No hot water for shower, toilet was broken, ants everywhere - great view of the ocean, really good food... 20 to 30 minute taxi ride from ferry boats.

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super endroit
super endroit, personnel trés sympathique
Stayed 3 nights in Jan 2023
Response from Freddie. on 14 Feb,2023
Thank you for your review Pascal. We appreciate it.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원들이 친절하며 바다가 매우 깨끗합니다. 이곳에서 판매하는 음식도 매우 맛이 있습니다..
Stayed 2 nights in Nov 2019
Response from Freddie. on 22 Nov,2019
Thank you for your kind review. We appreciate. Warm regards until next time, Freddie.

8/10 Good

Monja, Berlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besonders gut hat uns die Lage am Strand und die Atmosphäre der Unterkunft gefallen. Besonders empfehlenswert ist der Schnorchelausflug mit Andy! Ein kleiner Minuspunkt ist die Hellhörigkeit. Die Musik, die in der Anlage gespielt wird, ist auf dem über der Küche befindlichen Zimmer so deutlich hörbar, als wäre auf dem Zimmer ein Radio an.
Stayed 5 nights in Sep 2019
Response from Freddie. on 3 Oct,2019
HI Monja, Thank you for your sincere feedback. We really appreciate it. I am glad you enjoyed your stay and the snorkeling trip with Andy. Always special. And my apologies. I sometimes get carried away with the music. But will try my best to keep the volume down.😉 Warm regards and take care, Freddie and staff.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geweldige accomodatie! Het personeel is heel vriendelijk en de bungalows zijn prachtig. Echt een top verblijf
Stayed 3 nights in Sep 2019
Response from Freddie on 26 Sept,2019
Thank you for your kind review. Our staff and I really appreciate it.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Het uitzicht op het (privé) strand is onbetaalbaar, het snorkelen in de zee is helemaal top. Het ontbijtbuffet is prima in orde. Wij vonden de thema buffet maaltijden iets minder. kan aan ons liggen, kwaliteit was prima. We vonden de staat van de bungalow teleurstellend. Het is gedateerd en een beetje verlopen. We hadden 6 slaapplaatsen, allemaal in dezelfde ruimte. Onze verwachtingen waren door de positieve recensies misschien iets te hoog. Het restant, het personeel en het eten maken alles goed.
Stayed 4 nights in Aug 2019
Response from f on 20 Aug,2019
0

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freddies is the place to go when you are on Pulau Weh. Really good breakfast and diner buffet. Freddie is very hospitable
Stayed 4 nights in May 2019
Response from Freddie. on 31 May,2019
Thank you for your stay with us and also your kind review. We appreciate it.

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le rêve...
Après avoir visité les autres hébergements de l'île, nous avons décidé de rester 5 nuits de plus. Pour la beauté du site, l'amabilité du personnel, l'esprit familial insufflé par Freddie, et surtout les repas du soir toujours différents mais toujours délicieux.
Stayed 3 nights in May 2019
Response from Freddie. on 22 May,2019
Hi Bernard, what a pleasure it was for us to have the two of you here with us. Yes we keep on trying to make our guests experience something special. And with special guests like yourselves, it is a lot of fun for us. Take care until we meet again, Freddie.

10/10 Excellent

Natalie, Koblenz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Die Vorab-Kommunikation war super. Bereits vor unserer Reise klärten wir den Transfer zu Freddies ab und es hat auch alles prima funktioniert. Freddie hat uns empfohlen, Banda Aceh auf dem Rückweg zu erkunden. Das war ein sehr guter Tipp. Der Empfang war sehr nett und freundlich. Die Abendbuffets sind ein MUSS für jeden Aufenthalt. Das Essen, das Freddie täglich für die Gäste kocht ist super. Sogar für Vegetarier bereitet er extra Vorspeisen zu. Wir genossen die drei Tage bei Freddies sehr und fühlten uns wir im Paradies. Auch eine Massage gönnten wir uns. Die war super! Auch die Schnorchel und Flossen, die man leihen kann, sind in Ordnung. Ausflugstipp: Eine Becak-Fahrt über die Insel. Man schafft die Höhepunkte in einem 3/4 Tag.
Stayed 3 nights in Sep 2018
Response from Freddie on 15 Oct,2018
Hi Natalie, I am glad you enjoyed your time it us. For us a great pleasure to have you here at Sumurtiga. I look forward to, maybe, next time for another visit?? Warm regards, Freddie.

10/10 Excellent

FABRIZIO

Liked: Staff & service, property conditions & facilities, room comfort
Many thanks at all of you!
Rapporto qualità-prezzo ottimo. Personale sempre disponibile ed estremamente gentile. Panorama impagabile. Grazie Freddie!
Response from Freddie. on 3 May,2018
It was a pleasure to have you here with us Fabrizio. Two very special people and great guests to have. I look forward to next time. Warm regards, Freddie and staff.

6/10 Okay

Verified traveller

Liked: Room comfort
ファミリー滞在が比較的多かったデラックスバンガロー
デラックスバンガローに滞在。 部屋はサイトの写真通りでした。 予想外は激しい雨の時に雨漏り。 （翌日直ぐ修理してるが直ったかはその後激しい雨が降らなかったので不明） 風が涼しいときはとても快適。 嵐の来る前後は一気に蒸し暑くなる。 室内は3台扇風機がありフル稼働。 夜も窓全開で寝るので周囲の音も良く聞こえる。 隣の部屋の音はそれほど聞こえなくて良かったが、ドアを強く締める音は響くし怒鳴り声も良く通る。 海は岩が多いので午前中の満潮時の方がエントリーし易い。 魚が沢山見れた。

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice tropical accomodation
Hotel lumayan bersih, tetapi karena cottage style, sering ada serangga dimalam hari. Lokasi hotel berhadapan langsung dengan pantai, jadi pemandangannya sangat bagus.

10/10 Excellent

Alex, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradisiaque et convivial.
Les bungalows de bois accrochés à flan de colline offre une vue éblouissante sur la mer turquoise. Le soleil innonde votre chambre chaque matin. L'appel du muezzin voisin peut surprendre à 5h30 le matin mais le chant est de qualité et bref. La délicate brise marine qui vous caresse et le son des vagues contre les rochers vous ramène vite dans un doux sommeil. Chaque soir, Freddie propose un buffet délicieux et varié. Le personnel est attentionné, souriant et efficace. Pour toute ces raisons, j'ai prolongé mon séjour. En un mot: paradisiaque.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service
God service, raskt svar på mail. Både lokal og internasjonal mat. Mulig å kjøpe alkohol. Mange sitteplasser både inne og ute. Hyggelige omgivelser. Gratis flaskevann og kjøleskap på rommene! De ansatte er behjelpelige med alt du måtte ønske, alt fra håndkler til transport! Mange trapper på området,ikke tilgjengelig for de som er dårlig til beins.
Response from General Manager on 31 Jan,2017
Thank you for your kind review. We really appreciate your feedback. It was a pleasure to have you here with us at Sumurtiga. Warm regards and safe travels, Freddie.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo
Perfetto ogni cliente viene seguito nei minimi particolari. Perche lasua vacanza risulti perfetta.il proprietario è molto meticoloso. Anche il cibo è ottimo considerato che si è in un isola non troppo turistica.

10/10 Excellent

ABDUL MUIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tempat yang sangat menarik dengan keadaan bilik mengadap pantai,suasana santai dan nyaman memberi ketenangan kepada pengunjung,layanan yang baik daripada staf serta masakan yang enak

10/10 Excellent

birgit, munich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbar zum relaxen
Top Lage direkt am Strand besser geht nicht!! Sehr Schöne Bungalows mit Meerblick und Hängematte traumhaft zum relaxen. Leckeres Essen mit Buffett morgens und abends Top!! Sehr nettes Personal. Ausser dem Muezzin totale Ruhe. Zum Abschalten perfekt - schnorcheln, schwimmen und Insel erkunden !! Leute die Party, shopping viele Restaurants, cafes erwarten sind hier falsch.

2/10 Terrible

Nixon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamar hotel kurang memuaskan, namun makanan enak
Pengalaman menginap kurang memuaskan. Disebabkan karena ruangan panas tanpa AC, kemudian kamar sangat kotor dan banyak serangga masuk kedalam.Sebenarnya Family Room-nya cukup untuk mengisi banyak orang. Namun karena kotor dan kurang bersih, kami terpaksa tidur dengan keterpaksaan dan kurang tenang. Oleh sebab itu harap ditingkatkan lagi kebersihannya. Pelayanan memuaskan dan makanannya enak-enak dan patut dicoba. Terima Kasih

10/10 Excellent

tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
都很不错，餐厅也还可以 很多当地人来吃饭！ 最好别选豪华间，海浪的声音太吵了，不知道别的房间会不会好一些，豪华间离岸太近了！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome, really felt as home
Really warm welcome. Freddie has a big warm heart and makes you feel at home. His homemade menu is the best, with daily evening speech including nice insides of the Island, funfacts, education and menu introduction! Dinner at Freddie is like dining with family, all guest feel as one group enjoying the good life! He is taking care of his guest like a parent. I also really recommend the massage!! two lovely ladies from the kitchen have such good hands, wish i could go back. Many thanks and a big hug to Freddie!!!