Lobby sitting area

Reviews of Chitose Daiichi Hotel

3 out of 5
Chitose Daiichi Hotel
4-chome 25-1 Sachibachi, Chitose, Hokkaido

Reviews

8.0

Very good

Rating 10 - Excellent. 42 out of 143 reviews" "
Rating 8 - Good. 66 out of 143 reviews" "
Rating 6 - Okay. 25 out of 143 reviews" "
Rating 4 - Poor. 7 out of 143 reviews" "
Rating 2 - Terrible. 3 out of 143 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

POH CHEOK

Travelled with group
Disliked: Staff & service, property conditions & facilities
Not much lighting around the hotel at night. Quite a walking Distance and the road was bad from airport to hotel. Staff was unfriendly and not welcoming .
Stayed 1 night in Mar 2024

10/10 Excellent

Chunli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Easy to go to from the airport: 7 minutes walk from JR Chitose station. Free hotel shuttle to the airport. Friendly staff. Plenty dinning options around. Japanese breakfast is very good.
Stayed 1 night in Mar 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfasts are incredibly delicious
Stayed 2 nights in Feb 2024

8/10 Good

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to get to from airport via taxi or train. Shuttle only drops you off at the airport, will not pick you up from airport. Rooms are a little small but good enough for a quick stop for a single night.
Stayed 1 night in Jan 2024

4/10 Poor

tan

Stayed 1 night in Feb 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is right cor this hotel including breakfast. It is a 10 minute walk from the Chitose Train Station, which is 2 stops from the airport. Cost is under 300 Yen. Rooms are slightly larger than your typical Japanese hotel. There is a microwave oven for guest use on the 4th floor. Breakfast is not buffet style but you choose 1 of 3 options. Both western and Japanese are available. As mentioned by other reviews, free airport transportation is available only from the hotel to either domestic or international terminals. It operates on a set schedule and you register with the front desk. Operates from 06:30a to 10:30a every 40 minutes. Staff spoke English.
Stayed 3 nights in Feb 2020
Response from kashiwagi on 8 Feb,2020
Thank you for staying at Chitose Daiichi Hotel. We will continue to improve our services to provide you with a comfortable stay. Please call our hotel when you visit nearby. We look forward to your visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good,nice-------------------------------------------
Stayed 1 night in Dec 2019
Response from kashiwagi on 18 Dec,2019
Thank you for staying at the Chitose Daiichi Hotel this time. All the staff are very encouraged by the compliment. Please order this hotel when you visit nearby. We look forward to welcoming you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at check in were amazingly friendly and helpful. Not a lot of english spoken but lots of pictures for aid and smiles. Room was very small and dated but comfortable enough. No transfer from airport to hotel which i thought was strange but transfer back to airport was easy and free. For the price for one night it was good value. Breakfast was pretty good and affordable at 750 yen each with a choice of Japanese or western food.
Stayed 1 night in Jan 2019
Response from kashiwagi on 25 Jan,2019
Thank you very much for using Chitose Daiichi Hotel this time. I would like to thank you again for your continued busy content. We are pleased to have your satisfaction with the breakfast and the whole staff. Also, please do not hesitate to contact us when you visit nearby. We'll be waiting for your visit sincerely.

10/10 Excellent

Paul, Ubonratchathani, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities
It's okay. It's worthy for money. Good staff. Nice Location
Stayed 4 nights in Jan 2019
Response from kashiwagi on 14 Jan,2019
Thank you for using Chitose Daiichi Hotel this time. Thank you again for taking the opportunity to contribute reviews during the busy period. Your compliments and staff are very pleased. Also please use when you stop by nearby. All the staff are waiting from the bottom of my heart.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Close by to lots of restaurants and bars. Easy airport shuttle.
Stayed 1 night in Jan 2019
Response from kashiwagi on 14 Jan,2019
Thank you for using Chitose Daiichi Hotel this time. Also thank you for your continued contribution during the busy period. When you stop by Chitose, please do not hesitate to contact us anytime. All the staff are waiting from the bottom of my heart.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2018
Response from kashiwagi on 28 Nov,2018
Thank you for using Chitose Daiichi Hotel this time. Thank you once again for your compliment and gratitude.

6/10 Okay

Koh

room too small and pricely, also not near to any transportation, except free car park. Not recommended except if u need to stay near Chitose airport to catch your flight
Stayed 1 night in Nov 2018
Response from kashiwagi on 9 Nov,2018
Thank you for using Chitose Daiichi Hotel this time. I feel sorry that the room seemed narrow and I felt uncomfortable. In addition to single, we have twin room type. Also, if you have a chance to stop by Chitose, please do not hesitate to contact us anytime.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Suited for morning flight. 20m by free shuttle bus. Staff don’t speak English. Nothing bad.
Stayed 1 night in Oct 2018
Response from kashiwagi on 8 Nov,2018
Thank you very much for using Chitose Daiichi Hotel this time. Also thank you for your continued contribution during the busy period. The free shuttle bus operates every 30 minutes from 6.30 am to 10.30 am and arrives at the airport in about 20 minutes. Also, please do not hesitate to drop in anytime when you stop by Chitose. We look forward to seeing you again soon.

6/10 Okay

Gloria, HK

Liked: Cleanliness, staff & service, room comfort
In terms of location it's very good but WiFi in the room is too poor.
Stayed 2 nights in Oct 2018
Response from 千歳第一ホテル on 8 Nov,2018
Thank you for using Chitose Daiichi Hotel this time. I would like to thank you again for your continued business during the busy period. Regarding Wifi, we apologize for any inconvenience caused to our customers. When you stop by Chitose, please do not hesitate to contact us anytime. I am waiting for the day we can meet from the same staff.

8/10 Good

Tracey, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, Unfortunately I misunderstood airport shuttle service only to airport with no pickup. Luckily bus was easy with help from kind stranger .
Stayed 1 night in Oct 2018
Response from Kashiwagi on 8 Oct,2018
Thank you very much for using Chitose Daiichi Hotel this time. We did not make a shuttle from the airport to the hotel, which made our customers inconvenient I am terribly sorry. We will strive to further improve service We appreciate your continued support in the future. In addition, please do use by all means when coming to Chitose. All the staff are waiting from the bottom of my heart.

8/10 Good

Lam Hock

Liked: Cleanliness
Disliked: Room comfort
Room too small for the rate.
Everything is ok except room is a bit to small for the rate.
Stayed 1 night in Sep 2018
Response from kashiwagi on 25 Sept,2018
Thank you for using Chitose Daiichi Hotel this time. Thank you for valuable opinion.

6/10 Okay

Toshihiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2018

6/10 Okay

laavinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny room but good location
Room is tiny but clean ,super single bed for double room.walking 10 min from chitose station Can't speak english services is ok
Stayed 1 night in May 2018

10/10 Excellent

Rumiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティーが豊富過ぎる!!! コスパ良すぎるし朝食も安価で美味しかった!
Stayed 1 night in Apr 2024

8/10 Good

Yoriko, Nagoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Takeshi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
部屋は綺麗で空港までの送迎もあり、大変良かったが、便座の蓋が洗面台に当たり、全部開かず落ちてくるのが残念。
Stayed 1 night in Feb 2024

8/10 Good

AYAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から徒歩圏内で便利 清潔でよかった
Stayed 1 night in Feb 2024

8/10 Good

MISOOK

Liked: Property conditions & facilities
좋아요
Stayed 1 night in Feb 2024

8/10 Good

??

Stayed 1 night in Feb 2024

6/10 Okay

KAZUE

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Maki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

HIDEKO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

YOSHITAKA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WIFIのパスコード表示はわかりずらくフロントで確認した 鏡の右下に記載されていた。目の付くようにしていただきたい。フロントの対応に満足。 朝食は素晴らしい!ぜひおすすめです!
Stayed 2 nights in Dec 2023

8/10 Good

yuuka

Stayed 1 night in Dec 2023

6/10 Okay

MISOOK

Stayed 1 night in Nov 2023

6/10 Okay

????

Liked: Cleanliness, property conditions & facilities
綺麗でした
Stayed 1 night in Nov 2023

6/10 Okay

???

Travelled with group
特にありません。お世話になりました。二度目です。
Stayed 2 nights in Oct 2023

8/10 Good

Toshio

Travelled with group
Liked: Cleanliness, staff & service, amenities
ユニットバスは新しくなってますし、アメニティも充実しております。
Stayed 2 nights in Sep 2023

8/10 Good

ナオユキ

Liked: Staff & service
可もなく不可もなく寝るだけでだったので快適に過ごせた。
Stayed 3 nights in Sep 2023

6/10 Okay

KATSUAKI

Disliked: Property conditions & facilities
部屋はやや狭めですが私には問題なし。 冷蔵庫はコンビニの冷やし中華を入れたらドアが閉まらなかったのが不満かな。縦に入れました。
Stayed 1 night in Aug 2023

10/10 Excellent

SEOK WON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최적화된 구조와 식당과의 연계성 뛰어남
Stayed 1 night in Aug 2023

10/10 Excellent

マサトシ

Stayed 2 nights in Aug 2023

8/10 Good

Hisato

Liked: Cleanliness, staff & service, property conditions & facilities
送迎サービスもあったり、良いホテルです
Stayed 1 night in Jul 2023

10/10 Excellent

shoko

Stayed 2 nights in Jul 2023

10/10 Excellent

Eri

Liked: Cleanliness, property conditions & facilities
綺麗に清掃されているし、駅から近く、周りに飲食店もあるし、いいところでした!
Stayed 2 nights in May 2023

6/10 Okay

Yoko

Travelled with family, Business traveller
Disliked: Property conditions & facilities
枕が、小さくて寝ずらかったです。 隣の部屋の音も聞こえて来ました
Stayed 2 nights in Apr 2023

10/10 Excellent

kazuhiko

Stayed 1 night in Apr 2023

8/10 Good

Chikara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆっくり過ごすことができた。

10/10 Excellent

takayo

Travelled with family
Liked: Cleanliness, staff & service, amenities
とっても居心地が良かった。また泊まりたいです。

8/10 Good

YOUNG JA

Stayed 2 nights in Nov 2022

10/10 Excellent

Takuro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最悪な対応のホテル
1月以上前に予約したにも関わらずランドリーの隣の部屋 洗濯、乾燥中は、臭いが室内に流入してくる。 利用時間が22時までにも関わらず23時になっても洗濯が続いてうるさい。 フロントへ22:30頃に「利用時間が過ぎたにも関わらず洗濯乾燥が終わらないのでどうにか対処してくれ」と連絡するすると、「23時まで待って下さい。それでも終わらないときには、対処します。」と約束したにも関わらず23時以降もなんの対処も無し。 部屋移動も対応せず最悪な宿泊でした。
Stayed 2 nights in Oct 2022

4/10 Poor

Mitsuo

Liked: Staff & service
Disliked: Property conditions & facilities
10月にしては異常な暖かさでしたが、夜ともなると肌寒いのですが、エアコンが冷房。フロントにたずねると、まだ暖房にはしてぃないと言われました。 寒いようでしたら毛布をお貸ししますがと言われたが、まだ早い時間で寝るわけでないのでお断りして震えていました。 体感温度に合わせてエアコン調整ができるようにしてほしい。
Stayed 1 night in Oct 2022

10/10 Excellent

アツシ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022