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Reviews of Louis Kienne Hotel Simpang Lima

3.5 out of 5
Louis Kienne Hotel Simpang Lima
137 Ahmad Yani, Simpang, Semarang, Central Java

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 63 reviews" "
Rating 8 - Good. 30 out of 63 reviews" "
Rating 6 - Okay. 13 out of 63 reviews" "
Rating 4 - Poor. 3 out of 63 reviews" "
Rating 2 - Terrible. 4 out of 63 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Islamy

Travelled with family and small children
Nice swimming pool Best access to get the center of the city I ordered non-smoking room but felt like smoking room
Stayed 1 night in Feb 2023
Response from Management Louis Kienne Hotel Simpang Lima on 4 Apr,2023
Dear Mr Islamy, Thank you for choosing Louis Kienne Hotel Simpang Lima as your accommodation. We will follow up on the review submitted. We hope that we can provide the best service in the future. We look forward for your next visit. Thank youWarmest RegardsManagement Louis Kienne Hotel Simpang Lima Semarang

6/10 Okay

daniel

Business traveller
Liked: Staff & service, room comfort
need improve on toileteries
Stayed 1 night in Sep 2020

10/10 Excellent

Frido Ananta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Indra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2019

2/10 Terrible

Ivan

Disliked: Staff & service, room comfort
Fully disappointed
My wife came to Hotel but they didn't check her in because their program was not working. She came at 2 am. And they throw here away. Even didn't get my money back.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Well appointed room, a bit small, pool on the roof but nowhere to sit, maybe a little overpriced.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and convenient
All staff were very friendly. The hotel is only walking distance to Citraland shopping centre, Ace hardware and Hospital.
Stayed 1 night in May 2018

8/10 Good

Johanes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just good, but small bathroom
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb pool, lovely room, lousy breakfast
I stayed in Louis Bandanaran before,... that’s why I booked this at Simpang5. Becos I like their sky pool so spectacular. Room has even better view overlooking the whole Simpang 5 park. Modern, clean small room (no bath tub though). Everything perfect except 1 drawback : it has the smallest breakfast area (around size of 2 rooms combined) I have ever experienced from other many hotels in Semarang. Then of cos the choice of food is so limited. Sub-standard breakfast.
Stayed 1 night in Jan 2018

6/10 Okay

donk, toronto

Disliked: Cleanliness
Only stayed 1 night. The hotel only has 2 elevators serving 25 floors. During peak times, it takes forever for the elevators. Bathroom is very small. + location is very central.
Stayed 1 night in Dec 2017

8/10 Good

Indra Mantik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Hotel in the Heart of Semarang
Great Hotel in the Heart of Semarang. Parking lot a little ackward but have quite lot of space. The Sky Pool is awesome cool...^^
Stayed 1 night in Dec 2017

8/10 Good

Reza, Jakarta

Liked: Cleanliness, staff & service
Transito hotel
- Location just steps away from Simpang Lima Semarang, the famous theme park with so many street food and culinary. - Affordable price - Good for transit
Stayed 1 night in Oct 2017

6/10 Okay

Patricia

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Thin wall & Hidden Charges
Overall stay was full of disturbance, the room given to me has connecting door inside, and apparently the walls were so thin that I could hear when someone was talking next door. First night, two guys. Second night a group of family with kids that was really noisy that I couldn't sleep. they would arrive late at night and the kids would make screams and noises, completely ignoring that it was almost midnight! Also, I would like to complain regarding this booking that has charged an extra 300,000 ,- which actually was a room guarantee that should not be submitted to the bank - I tried to contact the number listed but the phone is not being registered - I tried to find the website but also fail. is this some kind of scam?
Stayed 3 nights in Sep 2017

8/10 Good

Sri Yanto, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Semarang city
Very convenient for stay
Stayed 1 night in Aug 2017

8/10 Good

Sri Yanto, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall nice hotel and good services
Nice to stay
Stayed 3 nights in Aug 2017

4/10 Poor

Duma Evi

Liked: Cleanliness
Not satisfield
The park its not safe, connection to restaurant for breakfast not easy, internet up and down, dont have stair conecction to lobby. Compare to price, over all not satisfield.
Stayed 1 night in Jul 2017

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cozy hotel
The stay is good. The place is rather new which makes it cozy and clean. Overall I will recommend it to my family and friends.

8/10 Good

Angeline, Philadelphia, PA

Liked: Staff & service, room comfort
Good hotel in the center city, easily accessible
The safety deposit box wasn't working. It was already locked; can't be opened. Need more supply of bathroom roll; when called front office for it, it took a while for the housekeeper to bring it up. Other than that, everything else was pretty good and staffs were very helpful.

8/10 Good

mira

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel
Great business hotel with very affordable price. Room was a bit small.

8/10 Good

Augustin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good except ...
The only drawback is that the path from hotel lobby to hotel lift has staircase. Without hotel staff, you find difficulty to carry your luggage if your luggage is big and heavy.

8/10 Good

Johny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice hotel to stay, huge bed

6/10 Okay

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

PRABOWO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best location
location is the best, just few steps to Simpang Lima, easy to find delucious food

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Great hotel!
It is nice and new hotel, having good location especially for business and shopping also excellent sky pool..but not for breakfast!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient hotel
Overall a good stay but breakfast can be improved

8/10 Good

rudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hani

Liked: Cleanliness, room comfort

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Chia liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
與價位不匹配的品質，稱不上好選擇
空間狹小停車不方便，令人失望透頂的早餐服務；房間與人員接待舒適滿意。
Stayed 1 night in Jan 2023

10/10 Excellent

Sungmin

Stayed 1 night in Jul 2022

8/10 Good

junrong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

junrong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Aep Saepudin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

CHENGCHIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Shang Yu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

cheng-chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Eduard alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Good affordable hotel, friendly staff. The rooms are depending on the view, smaller and or larger in sqm. The AC works a bit slow, shower and room facilitt is good. Better than standard. The breakfast is somewhat okay, not the top of the bill. But that makes sense because of the price. Friendly staff overall we had a pleasant stay
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 10 nights in Oct 2018

4/10 Poor

junrong

价格贵，停车场要技术好才可以！
Stayed 2 nights in Jun 2018

10/10 Excellent

Fiti Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Nice hotel. The place is cozy and convenient. One of the best hotels
Response from Sisca on 5 May,2018
Dear Ms, Fiti Aisha, Warmest Greetings from Louis Kienne Simpanglima Semarang. Thankyou so much for the good review. We will be waiting for your next stay with us. Best Regards, Sisca

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Wifi Super Slow
Wifi Super Slow, Louis Kienne is located strategically on one of main road in Semarang and it is a skip from the heart of the city (aka Simpang Lima) - an excellent location for your stay in Semarang. The guest service is standard. Check in process is unenthusiastic
Stayed 1 night in Dec 2017

8/10 Good

Sri Triana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfortable
clean and comfortable, will consider to stay again for the next time

4/10 Poor

KL, Jakarta

Disliked: Staff & service, room comfort
Good location, but no efficient reception staff
The staff of reception is not qualified, as they cannot handle busy situation, and not polite to customers waiting the room. Even we arrive the hotel in time, and cannot get the room soon. We almost wait one hour just because the excuse "room is still prepared!!"

6/10 Okay

Ken , Jakarta

Disliked: Staff & service
交通方便的飯店, 無其他優點
交通方便, 飯店還算新, 但是需要條件無法給予, 因為我們帶小嬰兒, 需要較安靜的房間, 但是卻給低樓層且吵雜的房間, 隔音差, 讓人不易入睡