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Private and away from the crowd, good for couples to unwind.
Heritage suite is roomy with a huge bathroom and a comfortable bed. Location is fantastic with walking distance RSW and the beaches.
Very nice place to stay! Kids friendly! Staff was excellent and helpful. Diners a la carte and buffet were outstanding. Only bad thing was the breakfast organisation... we had to queue every morning to access the breakfast area: not enough tables for all the guests.
The room I stayed in this Hotel was spacious and quite convenience to play around in Sentosa. However, the sky pool on 4/F is a bit old, small and no view.
Excellent service and treatment. A place that will come back agsin
The check in staff was polite. Even though some other guests tried to interrupt and cut the queue, the staff handled it well. Check in time could be earlier or check out time could be later. They claimed to be full occupancy but the other villas around looked uninhabited. The butlers are also quite ...
Service staff were excellent. We stayed on the 8th floor and the supervisor in charge of housekeeping on that floor made us feel very comfortable. He always had a smile and made sure we had everything we needed. We were traveling with young toddlers and he brought grapes instead the next day with ...
The ambience and the customer service has liven up to its name
Likes : a family hotel with a great pool, great service & nice ambience. Dislikes : - no minibar so fridge not working. Price of hotel was jacked up high during peak season. Slow checkin, only 2 staff was there. Gradually 2 more came on duty after 20 mins of waiting. Although RWS is surrounded by ...