Lobby
Check availability

Reviews of Grand Skylight Gardens Hotel Shanghai

4 out of 5
Grand Skylight Gardens Hotel Shanghai
No 100 Baise Road Xuhui District, Shanghai, Shanghai

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 44 reviews" "
Rating 8 - Good. 20 out of 44 reviews" "
Rating 6 - Okay. 11 out of 44 reviews" "
Rating 4 - Poor. 3 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Yun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 12 nights in Apr 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place in Shanghai.
Beautiful hotel. Great food. Comfortable bed. English not much spoken other than at front desk, but staff is most pleasant and tries hard to help. Near to East China University of Science and Technology (ECUST).

8/10 Good

James, Irvine, CA, USA

Liked: Room comfort
A reasonable hotel with a reasonable price
A hotel with a spacious room for a decent price in Shanghai. They could do a better job in maintaining the conditions of the furnitures and other facilities

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities
The hotel was not too bad, but I doubt that I'd return. The room is fairly basic for the price. The breakfast is VERY overpriced, but there are not many other options in the surrounding area. I booked a king bed, but was given a room with two singles. The staff switched me to a much smaller room with a double bed when I brought this to their attention. It was ok, but I had paid extra for a large room with a king.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall, good experience.
Nice hotel near the botanical gardens, but far from other sight seeing areas.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the quietness and the garden next door!
The Garden next door! You cannot beat that.

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Monica, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and clean hotel
As other reviewers mention, it is slightly outside the main part of the city - however, it was perfect for us because it was in close proximity to where family lived. The hotel was very clean, the staff extremely professional and everyone spoke at least a little bit of english, and the hotel is walking distance from the beautiful Shanghai Botanical Gardens (only 20RMB, or about $3.50 entrance fee). The room was cleaned well every day and we had a lovely view of the hotel's pond and black swans. I would highly recommend, especially if you need to stay in the southern part of Shanghai for any reason.

8/10 Good

Stephen, Cleveland, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to de-jet lag.
I have been to the tourist areas of Shanghai several times, so for me, it was not neccessary to be in the heart of the tourist district. What is remarkable about Skylight Gardents is its immediate proximity to the Shanghai Botanical Gardens. As a hotel guest, you have free admission, and a private gate that enters into an expansive oasis. If you are in trepidation of air pollution and the hustle and bustle of Shanghai, I would recommend this hotel. The downside is that it is not close to major attractions. So, if you are looking for a very pleasant place to de-compress, before moving to another area of China, and have no need to do tourism 101, then I would recommend this four-star accomodation.

6/10 Okay

Tom, Los Angeles

I will refer this hotel to other people
The hotel is basically decent and claen but some furniture were kind of old and outdated. The "biggest" downside of this hotel is that it is remote from the downtown area and there is no subway to access nearby.

8/10 Good

James, H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel close to a huge green park.
It's good at this price. Very quite, close to a park. Outside of the hotel, there is nothing basically. Therefore, It is very suitable for people who don't like down life style, but it is not good for people (young, lady,...) who like shopping, eating, night-life, etc., because it is pretty far away from downtown.

8/10 Good

Dena, Pennsylvania

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel but far from most tourist sites
This is a great hotel with large, comfortable rooms, lovely garden, good bathrooms, nice b'fast (Chinese and Western). It is quite far from downtown, and not even walking distance to the metro, so only appropriate for people with business in the area. It is popular for putting up people at conferences connected to Eastern Chinese University of Science and Technology, nearby. The one drawback was an almost complete absence of English from hotel staff.

6/10 Okay

Traveler, New Jersey, USA

Liked: Cleanliness, staff & service
Too far
I was waked up by noise from construction work upstairs early in the morning. The staff is friendly and overall condition of the hotel is OK. The location of hotel is just too far from the downtown and any subway stations.

8/10 Good

middle aged adventurer

Liked: Cleanliness, property conditions & facilities, room comfort
WAY out from center of town
we stayed there because it was close to our relatives, and it was fine and clean but it's WAY out of town for anyone who wants to see Shanghai highlights. We also chose it because of the lovely pool that is advertised, even at the front desk -- but it was empty; they do not fill it until May. Likewise, there are tennis courts in good shape but the prices of court time and equipment doubled over night from our first inquiry Depends on who you talk to i guess. In the end we didn't bother, but both those amenities were reasons we chose the hotel. Neighborhood was ok but may seem sketchy to some Americans.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel - Shady Billing Practices
This hotel would have been easy 4/5 stars if not for the whole payment portion. Here are the issues in order: 1) I paid for the hotel in full over hotels.com, yet the hotel charged me for the room again. (working on resolving this issue) 2) The amount I paid at the hotel, I explicitly selected to pay in local currency (RMB) as my credit card does not charge conversion fees - yet they still billed me in US dollars, essentially charging a 4% currency conversion fee. (the bill they gave me had the option of both payments, and I circled the RMB option, pointed to it, and asked to be billed in RMB.. yet they just ignored that)

8/10 Good

Maria, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Good value
The hotel is next to the botanical garden which is nice for morning walks/jogs. Its gym and swimming pool need to be improved but overall, I enjoyed my stay and found the hotel is good value for the money.

6/10 Okay

Mike, Texas

Liked: Staff & service
Grand Skylight Gardens Hotel -- Shanghai
This hotel is quite far from down town Shanghai and other attractions. Most local business people do not know its location. We found it to be acceptable, but they do not recognize smoking floors vs non-smoking. I booked a non-smoking king room and upon arrival they gave us a choice of smoking king or non smoking twins. We took the twins but smoking was prevalent on the floor. Lastly, upon checking out, I was handed a bill to pay that was wildly incorrect. They did not take into consideration that I had pre-paid for the room through hotels.com. Due to language barrier, it was difficult to try to clear up. After 'settling' the pre-payment scenario, I had to convince mgt that I had also signed a credit card voucher as a deposit for services. Finally, on the way to the air port, mgt called the driver and wanted an additional $489.00. The whole experience was not enjoyable and unless you are very fluent in Chinese or a Chinese national, I strongly recommend against this hotel.

10/10 Excellent

John, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatly impressed
This hotel is cozily located in a quiet area but still conveniently close to public transportation. Room is nice and clean. Breakfast is decent though it is a little expensive.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
房间大比较舒服
Stayed 5 nights in May 2023

10/10 Excellent

Jung-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
・英語が通じなくて困った。（フロントスタッフの誠意は感じた。） ・ベッドの下につま先が入ったらベタついていて不快な思いをした。見えないところも清潔にしてほしい。 ・シャワールームがカビくさかった。 ・WiFiはあるがインターネットへのアクセス制限があり不便した。
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

yi, 珠海

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常值得住的地方。很漂亮的花园，很安静，还可以直接进植物园。

6/10 Okay

Yang

到那等了很久，没房
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

MengChe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的服務
前臺服務員非常盡責的幫忙叫出租車，非常感謝

8/10 Good

PAK SING JOHNNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable
Need taxi to nearby restaurant

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Generally, but bit far from downtown.
A little bit old but acceptable. Hotel is far from downtown. Not much can do around the hotel.

10/10 Excellent

Mengjuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
干净整洁
住了一晚，周围环境一般，但酒店设施不错，靠近植物园，空气也还行

8/10 Good

Ju-Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安靜閒暇的酒店
電視的電影頻道要另外付費，收費貴了些。不過都是新片，很不錯！

8/10 Good

dongquan, 日本静岡

Liked: Cleanliness, staff & service, room comfort
係りの笑顔、困った時すばやく対応しています。素晴らしいと思います。客室の清掃も要望に応えてくれました。まだ利用したい

8/10 Good

HUNGSIK

Liked: Cleanliness, staff & service, room comfort

8/10 Good

sha, 武汉

Liked: Cleanliness, staff & service, room comfort
植物园
我住这里是因为饭店隔壁的上海植物园。每天早上我都可以进去跑步，散步。大城市里能有这样一片绿地实在太好了。

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
植物洗滌心靈
植物園很舒服！大堂少了座椅，雙人房如加多一張椅子較合理。

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Recreation in Shanghai
We stayed there for 2 days to prepare a business meeting afterwards. We stayed ther after a former visit of 1 week in last year. Staff was frienly, speaking English. The general shape of Hotel is about as best time is passed now. This time in November the indoor pool was - in despite to booking - not accessable ("closed in winter"). Some items like safebox, TV had to be claimed for repair and even climatisation/heater did never really work. Also in the evening, bar and cafe are closed too early - several people would have liked getting together there but must order before 22:30. Breakfast was suggested to be included in booking price, but on site it was not. The advantage of the hotel is the nice neigbourhood to the botanical garden and it is very quiet and well established in this quarter. Thus in the evening there are no activities available nearby and the distance to the city center is relatively far. The internet was working fairly. The habit of the Hotel is somewaht a recreation place.

10/10 Excellent

Xiaoliang, 厦门

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
靠近自然的酒店
很热情的服务.好可爱的黑天鹅.

6/10 Okay

Harman chow, Hong Kong

Service OK, B'fast OK but location remote.

6/10 Okay

wjy

Liked: Staff & service

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
コスパ最悪
プール付きのホテルを絞り込み検索で探して予約したのに、室内プールにも関わらず、6月からしか使用できないと言われました。 結構な値段を払っているのに、朝食もバスタブもなくて、隣に植物園があるからと言って別に空気がきれいでも、静かでもないです。 植物園も中国のあちこちにある普通の公園と大差ありません。 掃除も行き届いていないし、バスタオルには髪の毛がついていました。 完全に値段不相応で、二度と泊まりません。

6/10 Okay

Jason, 北京

Disliked: Room comfort
非常普通的二星酒店
位置很偏，距离机场比较远。房间很小，设施比较老旧，淋浴的花洒极其不好。未体验早餐。总体不推荐。如果对酒店要求不高的人也许会选择，但不推荐商务出差的人入住。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort