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Reviews of Atour Hotel Nanshan Shenzhen

3 out of 5
Atour Hotel Nanshan Shenzhen
12069 Shennan Avenue, Nanshan District, Shenzhen, Guangdong

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ngai Chiu Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

A P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite stay!
Superior suite was fabulous. Loved the spatiousness, the layout with the basin just outside tge bathroom, the timber decor, the 安 bathrobes and room slippers, the 亚朵 tea n coffee cups, last but not least, the robot that delivers the takeouts! Front desk was very friendly and helpful, hope the lobby air conditioning get fixed soon. Hotel.com photos and map location are incorrect. Please make corrections.
Stayed 2 nights in Aug 2019

8/10 Good

Heungwing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體可以
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

YUCHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦！新潮舒服的Hotel
硬體設施及設計巧思極佳，飯店頗新穎。早餐須待加強，食物質量不夠。但有機會的話，還是想入住。
Stayed 1 night in Sep 2019

8/10 Good

Venessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Man kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我住了不少五星酒店，但這家反而是最舒適的
房間不大，但有最舒適的床，最貼心的服務
Stayed 1 night in Aug 2019

10/10 Excellent

Joyce, Hong Kong

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
酒店乾淨，員工非常有禮，早餐環境舒適，選擇也不少，重點是店員很貼心跟進問題，非常滿意，非常適合一家大細入住
Stayed 1 night in Jul 2019

8/10 Good

SIO FONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

CHIAFEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒服的房間
房間整體很舒適，空間、飲料、床、枕頭等都很好，也很環保！附近環境比較沒有商店，飯店本質很好。
Stayed 1 night in Jul 2019

10/10 Excellent

Siu Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Chi Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Ying Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高級套房很驚喜，漂亮整潔，寬敞，設計簡約有品味
Stayed 1 night in Apr 2019
Response from 亚朵 on 9 Jun,2019
您得满意就是我们最大的动力，我们会更加努力做到最好不辜负您对我们的期望。欢迎您在不久的将来再次光临我们酒店，我们会给您带来更好的服务

4/10 Poor

Verified traveller

骗人的酒店
服务态度差，酒店网站上说房间有54平方米大根本是骗人的，跟前台人员反应要求换房，竟然以一种不悦的态度表示那网站是第三方处理的，不干他们的事！

8/10 Good

Chung-Han, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦
還算乾淨舒適，服務也還不錯。環境清幽。

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
不是很新的飯店,房間沒窗戶,打掃還算乾淨,周遭不是很熱鬧,這個價位的商旅品質應該還有很大的提升空間

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort