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JW Marriott Hotel Shenzhen

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of JW Marriott Hotel Shenzhen

JW Marriott Hotel Shenzhen

5.0 star property

4.2/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
6005 Shennan Boulevard, Futian District, Shenzhen, Guangdong, 518000

Explore the area

  • Popular LocationSt. Anthony's Catholic Church4 min drive
  • Popular LocationShenzhen Civic Center4 min drive
  • Popular LocationShenzhen City Hall5 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)59 min drive

Room options

About this area

Shenzhen

Located in Futian neighbourhood, JW Marriott Hotel Shenzhen is connected to a shopping centre. Some of the area's popular attractions include Happy Valley and Window of the World. Don't miss out on a visit to Splendid China Folk Village. Spend some time exploring the area's activities, including golf lessons and golfing. Guests appreciate the hotel's quiet location.

What's nearby

  • St. Anthony's Catholic Church - 4 min drive
  • Shenzhen Civic Center - 4 min drive
  • Shenzhen City Hall - 5 min drive
  • Shenzhen Convention and Exhibition Center - 13 min drive
  • Happy Coast - 17 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Xiangmihu Station - 6 min walk
  • Hong Kong International Airport (HKG) - 59 min drive

About this property

JW Marriott Hotel Shenzhen

5-star luxury hotel located in Futian
At JW Marriott Hotel Shenzhen, you can look forward to 18 holes of golf, a poolside bar and a terrace. Indulge in a body treatment, a manicure/pedicure and aromatherapy at Yue Spa ๆ‚ฆๆฐด็–—, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Asian cuisine and more. Free in-room WiFi is available to all guests, along with a shopping centre on site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), limo/town car service and express check-out
  • A 24-hour front desk, free newspapers and massage treatment rooms
  • Guest reviews give top marks for the breakfast and first-rate property condition
Room features
All 402 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and shower/bath combinations
  • 42-inch flat-screen TVs with cable channels and DVD players
  • Wardrobes/cupboards, fridges and electric kettles

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Free antigen/rapid and PCR COVID-19 testing is available on site; reservations required for on-site testing
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: CNY 198 for adults and CNY 118 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe Chinois ไธ‡่ฑช่ฅฟ้คๅŽ…
  • Man Ho ไธ‡่ฑชไธญ้คๅŽ…
  • The Lounge ๅคงๅ ‚้…’ๅปŠ

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Shopping centre

Family friendly

  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (13197 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height worktop and sink
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 6:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
Due to COVID-19, this property๏ฟฝs facilities and services may be limited pursuant to local regulations.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 December to 1 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 349.8 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: CNY 198 for adults and CNY 118 for children (approximately)
  • Rollaway bed fee: CNY 349.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 13 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

JW Marriott Hotel Shenzhen
JW Marriott Shenzhen
JW Shenzhen
Marriott Hotel Shenzhen
Jw Marriott Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel
JW Marriott Hotel Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Does JW Marriott Hotel Shenzhen have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM to 10 PM. The swimming pool is closed seasonally each year from December 6 until April 1.

How much does it cost to stay at ?

As of 26 Nov,2022, prices found for a 1-night stay for 2 adults at on 27 Nov,2022 start from S$153.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Hotel Shenzhen?

Self-parking is free at this property.

What time is check-in at JW Marriott Hotel Shenzhen?

Check-in is from 2:00 PM - 6:00 AM.

What time is check-out at JW Marriott Hotel Shenzhen?

Checkout is at noon.

Where is JW Marriott Hotel Shenzhen located?

Located in Futian, this luxury hotel is 2.6 mi (4.2 km) from Splendid China Folk Village, and within 6 mi (10 km) of Happy Valley and Window of the World. Shenzhen University is 10.6 mi (17.1 km) away. Xiangmihu Station is 6 minutes by foot and Chegongmiao Station is 21 minutes.

Can I cancel my reservation for free at JW Marriott Hotel Shenzhen and receive a full refund?

Yes, JW Marriott Hotel Shenzhen offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott Hotel Shenzhen cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 160 out of 325 reviews" "
" "5 - Excellent 49%
Rating 4 - Good. 110 out of 325 reviews" "
" "4 - Good 34%
Rating 3 - Okay. 38 out of 325 reviews" "
" "3 - Okay 12%
Rating 2 - Poor. 9 out of 325 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 8 out of 325 reviews" "
" "1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness

3/5 Okay

Verified traveller
Liked: Cleanliness
Okay hotel but not up to par
Not up to par with the 5 star and price. Overall itโ€™s an okay hotel to stay at, but on the older side, coffee machine was not provided in room. Service was mediocre. 2 people stayed in the room, but only 1 pair of slippers were provided,etc. Room is dated and some furniture have obvious scratch and chip on it. Location is good. Breakfast is on the simple side, nothing special. Would expect more with the price paid and as a JW standard, need some upgrade for sure.
Stayed 1 night in May 2022

3/5 Okay

Verified traveller
Business traveller
Liked: Cleanliness, room comfort
Excellent business hotel
Excellent business hotel. The rooms are lovely the restaurants and bar area could be better but overall itโ€™s an excellent business hotel
Stayed 2 nights in Nov 2021

5/5 Excellent

Leo
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the service of the hotel staff, very efficient and friendly, as well as the facilities and location
Stayed 1 night in Sep 2021

5/5 Excellent

Simon
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Decor, Comfortable Bed
The lobby is very beautiful, as you can see from the pictures. The hotel room was quite nice, too, including a comfortable bed and stylish decor. The lighting in the hotel room could be improved a little bit. The hotel is a close cab ride (or approx. 40 minute walk) to Coco Park, but the area around the hotel is perhaps less exciting. The staff at the hotel were very kind.
Stayed 2 nights in Feb 2021

4/5 Good

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, room comfort
Very nice but does not deserve a 5 star rating.
The rooms are lovely with excellent air conditioning and good bedding. The restaurant is not very nice . The service is good. The lobby needs work. Because the rooms and service are good I give it a good rating especially for the price.
Stayed 2 nights in May 2020

5/5 Excellent

MAN KIT
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

3/5 Okay

Elvin, Shanghai
Business traveller
The hotel staff called me twice in the late night to ask for a good review, and send me SMS to push for it.
Stayed 1 night in Nov 2019

5/5 Excellent

Verified traveller
Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
JW Quality as always is nothing g less that you can expect
Stayed 1 night in Nov 2019

5/5 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. A special thanks to Cathy, very helpful in helping me changing reservations , and to all the Staff
Stayed 5 nights in Nov 2019