Located in Futian neighbourhood, JW Marriott Hotel Shenzhen is connected to a shopping centre. Some of the area's popular attractions include Happy Valley and Window of the World. Don't miss out on a visit to Splendid China Folk Village. Spend some time exploring the area's activities, including golf lessons and golfing. Guests appreciate the hotel's quiet location.
Shenzhen Convention and Exhibition Center - 13 min drive
Happy Coast - 17 min drive
Getting around
Hong Kong Lok Ma Chau Station - 6 min drive
Xiangmihu Station - 6 min walk
Hong Kong International Airport (HKG) - 59 min drive
About this property
JW Marriott Hotel Shenzhen
5-star luxury hotel located in Futian
At JW Marriott Hotel Shenzhen, you can look forward to 18 holes of golf, a poolside bar and a terrace. Indulge in a body treatment, a manicure/pedicure and aromatherapy at Yue Spa ๆฆๆฐด็, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Asian cuisine and more. Free in-room WiFi is available to all guests, along with a shopping centre on site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool with sunloungers and pool umbrellas
Free self-parking
Buffet breakfast (surcharge), limo/town car service and express check-out
A 24-hour front desk, free newspapers and massage treatment rooms
Guest reviews give top marks for the breakfast and first-rate property condition
Room features
All 402 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning.
More amenities include:
Rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with rainfall showers and shower/bath combinations
42-inch flat-screen TVs with cable channels and DVD players
Wardrobes/cupboards, fridges and electric kettles
Languages
Chinese (Mandarin), English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.
Safety measures
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Free antigen/rapid and PCR COVID-19 testing is available on site; reservations required for on-site testing
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Wheelchair-accessible parking available
Limo/town car service
Food and drink
Buffet breakfast available for a fee daily 6:30 AMโ10:30 AM: CNY 198 for adults and CNY 118 for children
3 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Restaurants on site
Cafe Chinois ไธ่ฑช่ฅฟ้คๅ
Man Ho ไธ่ฑชไธญ้คๅ
The Lounge ๅคงๅ ้ ๅป
Things to do
24-hour fitness centre
18 holes of golf
Full-service spa
Sauna
Seasonal outdoor pool
Shopping centre
Family friendly
DVD player
Free cots/infant beds
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Turndown service
Wedding services
Business services
Business centre
Conference space (13197 square feet)
Meeting rooms - 4
Outdoors
Garden
Pool sunloungers
Pool umbrellas
Terrace
Spa
6 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - Swedish
Massage/treatment rooms
Reflexology
Spa open daily
Hot tub
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
Due to COVID-19, this property๏ฟฝs facilities and services may be limited pursuant to local regulations.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 6 December to 1 April:
Swimming pool
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 349.8 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: CNY 198 for adults and CNY 118 for children (approximately)
Rollaway bed fee: CNY 349.8 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
We should mention
The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 13 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
JW Marriott Hotel Shenzhen
JW Marriott Shenzhen
JW Shenzhen
Marriott Hotel Shenzhen
Jw Marriott Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel
JW Marriott Hotel Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel Shenzhen
Frequently asked questions
Does JW Marriott Hotel Shenzhen have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM to 10 PM.
The swimming pool is closed seasonally each year from December 6 until April 1.
How much does it cost to stay at ?
As of 26 Nov,2022, prices found for a 1-night stay for 2 adults at on 27 Nov,2022 start from S$153.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is JW Marriott Hotel Shenzhen pet-friendly?
No, pets are not allowed at this property.
How much is parking at JW Marriott Hotel Shenzhen?
Self-parking is free at this property.
What time is check-in at JW Marriott Hotel Shenzhen?
Check-in is from 2:00 PM - 6:00 AM.
What time is check-out at JW Marriott Hotel Shenzhen?
Checkout is at noon.
Where is JW Marriott Hotel Shenzhen located?
Located in Futian, this luxury hotel is 2.6 mi (4.2 km) from Splendid China Folk Village, and within 6 mi (10 km) of Happy Valley and Window of the World. Shenzhen University is 10.6 mi (17.1 km) away. Xiangmihu Station is 6 minutes by foot and Chegongmiao Station is 21 minutes.
Can I cancel my reservation for free at JW Marriott Hotel Shenzhen and receive a full refund?
Yes, JW Marriott Hotel Shenzhen offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott Hotel Shenzhen cancellation policy on our site for more details about any exclusions or requirements.
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Rating 5 - Excellent. 160 out of 325 reviews" "
5 - Excellent
160
" "5 - Excellent 49%
Rating 4 - Good. 110 out of 325 reviews" "
4 - Good
110
" "4 - Good 34%
Rating 3 - Okay. 38 out of 325 reviews" "
3 - Okay
38
" "3 - Okay 12%
Rating 2 - Poor. 9 out of 325 reviews" "
2 - Poor
9
" "2 - Poor 3%
Rating 1 - Terrible. 8 out of 325 reviews" "
1 - Terrible
8
" "1 - Terrible 2%
4.4/5
Cleanliness
4.3/5
Staff & service
4.0/5
Amenities
4.3/5
Property conditions & facilities
4.4/5
Eco-friendliness
3/5 Okay
Verified traveller
23 Jul,2022
Liked: Cleanliness
Okay hotel but not up to par
Not up to par with the 5 star and price. Overall itโs an okay hotel to stay at, but on the older side, coffee machine was not provided in room. Service was mediocre. 2 people stayed in the room, but only 1 pair of slippers were provided,etc. Room is dated and some furniture have obvious scratch and chip on it. Location is good. Breakfast is on the simple side, nothing special. Would expect more with the price paid and as a JW standard, need some upgrade for sure.
Verified traveller
Stayed 1 night in May 2022
3/5 Okay
Verified traveller
Business traveller
12 Nov,2021
Liked: Cleanliness, room comfort
Excellent business hotel
Excellent business hotel. The rooms are lovely the restaurants and bar area could be better but overall itโs an excellent business hotel
The lobby is very beautiful, as you can see from the pictures. The hotel room was quite nice, too, including a comfortable bed and stylish decor. The lighting in the hotel room could be improved a little bit. The hotel is a close cab ride (or approx. 40 minute walk) to Coco Park, but the area around the hotel is perhaps less exciting. The staff at the hotel were very kind.
Verified traveller
Stayed 2 nights in Feb 2021
4/5 Good
Verified traveller
Business traveller
26 May,2020
Liked: Cleanliness, staff & service, room comfort
Very nice but does not deserve a 5 star rating.
The rooms are lovely with excellent air conditioning and good bedding. The restaurant is not very nice . The service is good. The lobby needs work. Because the rooms and service are good I give it a good rating especially for the price.
