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JW Marriott Hotel Shenzhen

Photo gallery for JW Marriott Hotel Shenzhen

Exterior
Property amenity
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast, lunch and dinner served, Asian cuisine
Exterior

Overview of JW Marriott Hotel Shenzhen

JW Marriott Hotel Shenzhen

5.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
6005 Shennan Boulevard, Futian District, Shenzhen, Guangdong, 518000

Explore the area

  • Popular LocationSt. Anthony's Catholic Church4 min drive
  • Popular LocationShenzhen Civic Center4 min drive
  • Popular LocationHappy Coast16 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)57 min drive

Room options

About this area

Shenzhen

JW Marriott Hotel Shenzhen is located in Futian, a neighbourhood in Shenzhen, and is on the Strip and next to a golf course. Some of the area's popular attractions include Happy Valley and Window of the World. Don't miss out on a visit to Splendid China Folk Village. Spend some time exploring the area's activities, including golfing and golf lessons. Guests appreciate the hotel's quiet location.
Visit our Shenzhen travel guideOpens in a new window
Map

What's nearby

  • St. Anthony's Catholic Church - 4 min drive
  • Shenzhen Civic Center - 4 min drive
  • Shenzhen City Hall - 5 min drive
  • Shenzhen Convention and Exhibition Center - 12 min drive
  • Happy Coast - 16 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Xiangmihu Station - 6 min walk
  • Hong Kong International Airport (HKG) - 57 min drive

Restaurants

  • 星巴克 - 10 min walk
  • 皇潮食府 - 16 min walk
  • 澳葡街 - 10 min walk
  • 华苑一号 - 10 min walk
  • 润园四季椰子鸡 - 17 min walk

About this property

JW Marriott Hotel Shenzhen

5-star luxury hotel located in Futian
Located close to Splendid China Folk Village, JW Marriott Hotel Shenzhen provides 18 holes of golf, a poolside bar and a terrace. Indulge in a body wrap, a massage and a body treatment at Yue Spa 悦水疗, the on-site spa. Enjoy Asian cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), limo/town car service and express check-out
  • A front desk safe, a gift shop and a porter/bellboy
  • Guest reviews give top marks for the breakfast and first-rate property condition
Room features
All 402 rooms have comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as air conditioning and dressing gowns.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with hairdryers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 198 for adults and CNY 118 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Cafe Chinois 万豪西餐厅
  • Man Ho 万豪中餐厅

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (13197 square feet)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Shenzhen
Shenzhen
Futian
Futian
5 star
5 star
Pool
Pool
Family-friendly
Family-friendly
Hotel
Hotel
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 2:00 PM - 6:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 349.8 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 118 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: CNY 349.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

We should mention

Pool access available from 7:00 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 13 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

JW Marriott Hotel Shenzhen
JW Marriott Shenzhen
JW Shenzhen
Marriott Hotel Shenzhen
Jw Marriott Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel
JW Marriott Hotel Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Does JW Marriott Hotel Shenzhen have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10 PM.

How much does it cost to stay at ?

As of 26 Mar,2023, prices found for a 1-night stay for 2 adults at on 23 Apr,2023 start from S$193.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Hotel Shenzhen?

Self-parking is free at this property.

What time is check-in at JW Marriott Hotel Shenzhen?

Check-in is from 2:00 PM - 6:00 AM.

What time is check-out at JW Marriott Hotel Shenzhen?

Checkout is at noon. Late checkout is available for a fee.

Where is JW Marriott Hotel Shenzhen located?

Located in Futian, this luxury hotel is 2.6 mi (4.2 km) from Splendid China Folk Village, and within 6 mi (10 km) of Happy Valley and Window of the World. Xiangmihu Station is 6 minutes by foot and Chegongmiao Station is 21 minutes.

Can I cancel my reservation for free at JW Marriott Hotel Shenzhen and receive a full refund?

Yes, JW Marriott Hotel Shenzhen offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott Hotel Shenzhen cancellation policy on our site for more details about any exclusions or requirements.

JW Marriott Hotel Shenzhen Reviews

JW Marriott Hotel Shenzhen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 162 out of 328 reviews" "
" "10 - Excellent 49%
Rating 8 - Good. 111 out of 328 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 38 out of 328 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 9 out of 328 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 8 out of 328 reviews" "
" "2 - Terrible 2%

8.9/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

8/10 Good

YUSUKE, London

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was good but majority of the staff was not good at English.
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Okay hotel but not up to par
Not up to par with the 5 star and price. Overall it’s an okay hotel to stay at, but on the older side, coffee machine was not provided in room. Service was mediocre. 2 people stayed in the room, but only 1 pair of slippers were provided,etc. Room is dated and some furniture have obvious scratch and chip on it. Location is good. Breakfast is on the simple side, nothing special. Would expect more with the price paid and as a JW standard, need some upgrade for sure.
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Excellent business hotel
Excellent business hotel. The rooms are lovely the restaurants and bar area could be better but overall it’s an excellent business hotel
Stayed 2 nights in Nov 2021

10/10 Excellent

Leo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the service of the hotel staff, very efficient and friendly, as well as the facilities and location
Stayed 1 night in Sep 2021

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Decor, Comfortable Bed
The lobby is very beautiful, as you can see from the pictures. The hotel room was quite nice, too, including a comfortable bed and stylish decor. The lighting in the hotel room could be improved a little bit. The hotel is a close cab ride (or approx. 40 minute walk) to Coco Park, but the area around the hotel is perhaps less exciting. The staff at the hotel were very kind.
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very nice but does not deserve a 5 star rating.
The rooms are lovely with excellent air conditioning and good bedding. The restaurant is not very nice . The service is good. The lobby needs work. Because the rooms and service are good I give it a good rating especially for the price.
Stayed 2 nights in May 2020

10/10 Excellent

MAN KIT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Elvin, Shanghai

Business traveller
The hotel staff called me twice in the late night to ask for a good review, and send me SMS to push for it.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
JW Quality as always is nothing g less that you can expect
Stayed 1 night in Nov 2019