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Shenzhen L.gem Hotel

4.5 star property
Luxury hotel connected to the convention centre in Shenzhen with 2 restaurants

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Photo gallery for Shenzhen L.gem Hotel

Front of property – evening/night
1 bedroom, minibar, in-room safe, desk
Exterior
Lounge
1 bedroom, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Gym
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room, Non Smoking

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, Non Smoking

1 bedroom, minibar, in-room safe, desk

Executive Suite, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Suite, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Suite, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, Non Smoking

1 bedroom, minibar, in-room safe, desk

Superior Suite, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, Non Smoking

1 bedroom, minibar, in-room safe, desk

Executive Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
No.3099 Xinzhou Road, Shenzhen, Guangdong, 518048

What's nearby

  • Happy Coast - 9 min walk - 0.8 km
  • Coco Park Shopping Center - 2 min drive - 2.1 km
  • Huanggang Border Crossing - 2 min drive - 2.4 km
  • Shenzhen Convention and Exhibition Center - 2 min drive - 2.1 km
  • Huaqiangbei - 5 min drive - 5.8 km

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Yitian Station - 8 min walk
  • Hong Kong International Airport (HKG) - 51 min drive

Restaurants

  • ‪大家乐餐厅 - ‬2 min walk
  • ‪重庆最爱麻辣烫 - ‬3 min walk
  • ‪祥兴隆围菜酒楼 - ‬3 min walk
  • ‪京都和食屋 - ‬2 min walk
  • ‪金草帽韩国料理 - ‬2 min walk

About this property

Shenzhen L.gem Hotel

Luxury hotel near Coco Park Shopping Center
Take advantage of a garden, dry cleaning/laundry services and a bar at Shenzhen L.gem Hotel. For some rest and relaxation, visit the sauna. Enjoy a meal at the two on-site restaurants. In addition to a gym and a business centre, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Free newspapers, a banquet hall and a 24-hour front desk
Room features
All 337 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Wardrobes/cupboards, children's slippers and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 219 reviews
The price is S$110
includes taxes & fees
13 Jul - 14 Jul
Holiday Inn Express Shenzhen Futian Center by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 108 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 108 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

L.gem Hotel Shenzhen
Shenzhen L.gem Hotel Hotel
Shenzhen L.gem Hotel Shenzhen
Shenzhen L.gem Hotel Hotel Shenzhen

Frequently asked questions

Is Shenzhen L.gem Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shenzhen L.gem Hotel?

Self-parking is free at this property.

What time is check-in at Shenzhen L.gem Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Shenzhen L.gem Hotel?

Checkout is at noon.

Where is Shenzhen L.gem Hotel located?

Located in Futian, this luxury hotel is within 2 miles (3 km) of Happy Coast, Shenzhen Bay and Shenzhen Convention and Exhibition Center. Coco Park Shopping Center and Mai Po Nature Reserve are also within 2 miles (3 km). Yitian Station is 8 minutes by foot and Shixia Station is 9 minutes.

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Shenzhen L.gem Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 76 reviews
Rating 8 - Good. 33 out of 76 reviews
Rating 6 - Okay. 8 out of 76 reviews
Rating 4 - Poor. 2 out of 76 reviews
Rating 2 - Terrible. 0 out of 76 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Xiangping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

mira

The location is brilliant.. 5 minutes walk to the underground station, from which you can go to all around Shenzhen. The hotel is so beautiful, specious, clean and the staff are lovely. The room is, quite, sparkling clean with comfy massive bed and all teas & coffee and high quality toiletries. It's really value for money.
Stayed 13 nights in May 2025

8/10 Good

Miu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay, good facilities

We had a nice stay in the hotel, rooms were clean and tidy, friendly staff, hotel location is good! Very good experience overall.
Stayed 1 night in Feb 2025

10/10 Excellent

Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is good size and clean, staff are friendly and helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very interested this is property is a very good place to live.
Stayed 1 night in Sep 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, easy to go around
Stayed 6 nights in Oct 2024

8/10 Good

Ogawa

Liked: Amenities
Rooms are spacious and clean.
Stayed 1 night in Jun 2024

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent quality, high comfort double bedroom

Large double bedroom on 20th floor was very comfortable with writing desk in window. Very comfortable bed with high quality linen and covers, cooling pillow optional. Bath tub which was excellent to relax. Staff had limited English but were service minded and pleasant. Inexpensive and short taxi ride to high speed rail station for connection to Hong Kong.
Stayed 1 night in Feb 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe hotel. You can not go the the room through elevator without hotel id card
Stayed 6 nights in Nov 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

YU SHIEN

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Jul 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, room comfort

Average but adequate

Tired hotel, clean and functional enough, but the gym was terrible. Room was large, the paid breakfast was fine. I would probably look elsewhere if wanting to stay in the area again.
Stayed 1 night in Oct 2024

8/10 Good

Chun-Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!
Stayed 1 night in Jun 2024

6/10 Okay

Annabel

Disliked: Cleanliness, property conditions & facilities, room comfort

My experience at the hotel

I did not feel comfortable in the room. The breakfast was worse. I paid for two but my brother decided not to dine there because it is very dark dining room. It does not feel clean . Food selection is limited.
Stayed 1 night in Feb 2025

10/10 Excellent

Cho Yau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a high quality hotel. I don't have any complaints at all.
Stayed 3 nights in Apr 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi was a problem
Stayed 3 nights in Jan 2025

8/10 Good

kam wa

Liked: Cleanliness, staff & service, property conditions & facilities
Being construction behind the building
Stayed 1 night in Apr 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Premium hotel with excellent service

Shenzhen is definitely a great city. Hotel was in a good location. Little longer walk than expected to get to the subway station. Big plus that taxis are everywhere and to very expensive. Did have issues with bedbugs. Management took care of it immediately. Already booked another trip and staying at the same hotel.
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveller

It’s ok

It is quiet noisy for my room in the night. Don’t know where the noisy is from.
Stayed 1 night in Jul 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2023

4/10 Poor

Peter

Disliked: Cleanliness

Good location…beware of bedbugs

Location was good. Easy access to MTR. Lots of local shops. However, bedbugs bit me very badly. Response for front desk was not as I expected. Sprayed insect poison and didn’t offer another room. I did get a plate of fruits as console.
Good location
Good view
Stayed 4 nights in Apr 2024

8/10 Good

jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights in L.Gem Hotel

Big spacious room. Even the toilet is big and has a huge bathtub. Pillow selection is even available. We had trouble with wifi connection but staff came to help us fix quickly. Housekeeping is also very prompt and polite. Hotel also kindly decorated the bed with balloons and animals made from towels for my friend's birthday! So sweet and nice of them. Hotel has many eateries nearby. Even a big supermarket 河马鲜生, luckin, kfc and heytea. Very convenient. Nearest MTR is ShiXia but need 8-10mins walk. Staff at reception area could be more friendly and include more greetings. Travelling via Taxi/didi is convenient and cheap compared to Singapore.
Stayed 2 nights in Nov 2024

6/10 Okay

bertrand

Liked: Staff & service

So so hôtel getting worse

Maintenance isn’t good an hotel getting old. Pipes smell in the bathroom, just clean. I was disappointed
Stayed 2 nights in Apr 2023

8/10 Good

Sky

Stayed 1 night in Apr 2025