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Reviews of Vienna Hotel

2 out of 5
Vienna Hotel
1 Pingshan Road Pingshan Village, Xili Town Nanshan District, Shenzhen, Guangdong

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 35 reviews" "
Rating 8 - Good. 16 out of 35 reviews" "
Rating 6 - Okay. 4 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 3 out of 35 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Date moved
My booking was moved a week earlier and I really struggled to get hold of someone from the hotel that understood they should let hotels.com know that there shouldn't be another booking going on my account the following week. Struggled to get hold of hotels.com as well. Further all was well.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST water pressure in all China!! Most intense water pressure I’ve felt, and I’ve traveled to Beijing, Xi’an, Guangzhou, Chengdu, Shanghai, and Shenzhen for work. This shower is better than Marriotts, Westins, Novotels, etc. in China. Perfectly clean and reasonable hotel for business travel.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Avoid this hotel
I have stayed in this hotel for 3 days, however my experience with staff (Reception) was not very good. They just do not understand what you are trying to say. Overall behaviour of staff, especially the afternoon/evening staff (on reception) was terrible. You should avoid this hotel if you do not understand Chinese, wifi doesn't work well.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境差到極點！
垃圾先住垃圾房㗎!!!去到又殘又舊！！！ 仲亂收費不誠實！！！呃錢又追晤到！！ 呢間野真係送都晤去！
Stayed 2 nights in Oct 2019

10/10 Excellent

Lanfan

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

TC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Chiu Chun Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

YanL

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
商務房床的特大床不錯。床也整潔，只是房間內的冰霜不太理想，感覺很舊。房內其他空間尚算整潔，裝修是舊式一點的，整體也滿意的。
Stayed 1 night in Apr 2019

6/10 Okay

Kin Ming

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2019

2/10 Terrible

Eungdae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
두번 다시 가고싶지 않타
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
性價比不錯
整體上不錯, 但房間有少許不清潔, 由其地毯部份, 其他都很好
Stayed 1 night in Feb 2019

8/10 Good

ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很近野生動物園
因為要去野生動物園，坐的士去野生動物園很快就到，所以訂了這一家酒店。酒店收費300元，看上去都算乾淨同整齊，雖然有些位置還是看得出不太乾淨，但以價位來說是可以接受的。酒店樓下有2間很小的超市，有也幾家吃的店，所以如果是要去野生動物園的話，住一晚的話，我也會推薦這家酒店。
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Linda

Disliked: Staff & service
Check in 1小時，check in 時與在Expedia 訂購價錢，酒店確認要求，及包早餐完全不同，給Expedia 確認行程表給職員看，職員漠視，眼都唔睇，跟她說Expedia的確認訂單列明價錢及包早餐及希望房間在附近等，她漠視看也不看，說他們只是中介，即無決定權？即Expedia 說有早餐，他們說無包就無！只有會員才包早餐，最後用了1小時check in，4間房分4個樓層，最後再3要求，才可以2間房同層！同walk in 自行到酒店訂無分別，巳確認要求房間在附近的要求無，價錢無優惠，無早餐，重要等1小時查資料才辦到check in 手續。
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très Très Bien
C'était très bien. Hotel propre, confortablr et bien situé : en face de Harbin Institute of Technologye qui étais ma destination durant mon séjour.
Stayed 5 nights in Dec 2018

8/10 Good

Kam Chiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨整潔
接待人員有禮貌，房間乾淨整潔，寢具舒適
Stayed 1 night in Sep 2018

8/10 Good

QIUHONG

可以
離地鐵 吃飯的地方都很方便 服務人員也熱情 本以為靠馬路會吵 但是很安靜 下次還會入住 對了 有塊木地板好像不平。要是有免費咖啡更佳了
Stayed 1 night in Sep 2018

8/10 Good

Wei-chieh

總體來說不錯
地點附近有很多便利商店或是餐飲店。只是較難找到計程車
Stayed 1 night in Aug 2018

8/10 Good

cheng kim

整體環境不錯。
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disadv of this hotel
1. The room had smoking smell and the towels too although non smoking room had been booked. 2. The staff was not really polite and always persuaded to become a member. 3. For wifi, it must require the tenants to input local phone no to activate it. It couldnt connect automatically or type room no for connection. If without local no., wifi couldnt be used. 4. Space is ok and shower is ok. 5. Other hotels would be tried if go there again.
Stayed 1 night in Jun 2018

8/10 Good

Candice

Liked: Staff & service, room comfort
不過不失既一間酒店! 去動物園5-8分鍾到就到~ 佢價錢同佢既質量成正比
Stayed 1 night in May 2018

8/10 Good

Yan, hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好
第二次入住，留下食肆多，美容店，足浴店，便利商店都有，酒店早餐$4x, 對面是工業大學宿舍，亦看到品質品的住宅，晚上消夜都感安全，算近地鐵站，亦可前往有巴士站到動物園。
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

CHUN-HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合對於住宿有著基本要求的朋友,
首先要注意當您從機場搭出租車要到此區時,很可能會遇到拒載,要小心千萬不要做非出租車,對於飯店屬於比較舊型的硬體,早餐也不是豐富多樣,但基本需求沒問題,在服務上人員很熱心,這個是此飯店最棒的地方
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間整潔，酒店旁有餐廳 很方便
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
離學校很近
離學校很近，上課很方便。附近餐廳也很多，吃飯也很方便。最重要的是價格非常的便宜。床很舒適，就這個價位來講，能夠得到這樣子的運氣是很不錯的。
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
去野生動物園很方便
去野生動物園很方便，旁邊有一些餐廳，酒店房間挺舒服的