Shangri-La Hotels and Resorts, Somerset hotels

"Safe, quiet, and convenient. "

"I loved this hotel! Every detail was top notch!"

"Enjoyed very much. Attentive and friendly staff. Excellent location and rooms. I’ve stayed here many times in the past when it was a Swissôtel and it’s just as good now under its new ownership. "

"Great room, great customer service. Check in host was very helpful and kind. "

"Good"

"I'm not usually one to write reviews, but credit is absolutely due here. This was our second visit, and while the hotel itself is impeccably clean with well-appointed rooms and a fantastic location, it's the staff who truly make this place stand out. Every member of staff we encountered, from arrival onwards, demonstrated an incredible level of professionalism and friendliness, making us feel completely at home and ensuring a memorable stay. We particularly want to highlight Agnes in the Pacific Club lounge for her outstanding hospitality and the wonderful care she showed our young son."

"The riom and venue was excellent "

"The Fullerton is on of the finest hotels in the world. Their location, attention to detail and staff elevates one’s travel experience."

"A"