All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This hotel was an emergency replacement after the hotel initially booked, bumped me at the last minute.
Two massive pluses were it was first one on left into town which equated to avoiding traffic and that the town centre was withon easy walking distance
Jack
Stayed 1 night in May 2024
Response from Poppy. on 20 May,2024
Thank you for your lovely review Jack, we are delighted that you enjoyed your stay with us.
Easy walk to all facilities. Comfortable bed and great shower. Lovely beautiful room. Very comfortable and quiet.
Liked drinks.i loved the wine glasses.
Could have done with a suitcase stand, as i dont like putting dirty cases on furniture and beds.
p k
Stayed 1 night in May 2024
Response from Fiona on 16 May,2024
Thank you for your lovely review, we are delighted you enjoyed your stay.
The rooms although quite small are well equiped clean and comfortable. The staff are first class, cheerful and helpful. The hotel is very well placed and having parking, although at an extra cost, that close to all the attractions is very useful.
Adrian
Stayed 2 nights in Mar 2024
Response from Poppy on 23 Mar,2024
Thank you for your lovely review Adrian, we are so happy that you enjoyed your stay with us and we hope to welcome you back in the future.
8/10 Good
Claire
Travelled with partner
17 Mar,2024
Liked: Cleanliness
Nice Orsini suite, although bed and pillows quite uncomfortable.
Claire
Stayed 2 nights in Mar 2024
Response from Fiona on 20 Mar,2024
Thank you for your review Claire, we have taken your comments on board, and we hope that we can welcome you back again soon.
This is a very well-run hotel. The room was comfortable and well-furnished, everything worked, the linens were nice and the bed itself comfortable and high quality. Quiet, efficient, well-appointed. Thoughtful, helpful staff. Much appreciated. And it's a five-minute walk, across a footbridge over the Avon, from the Shakespeare theatre.
Georgia M
Stayed 1 night in Feb 2024
Response from Poppy on 28 Feb,2024
Thank you Georgia for your lovely review! We are so happy that you enjoyed your stay with us and we hope to see you again in the future.
The location of the property, in close proximity to restaurants, theatre and town, was a real bonus. The restaurant on site was very good. Rooms were large and comfortable. Parking on site another bonus
Robert
Stayed 1 night in Feb 2024
Response from Fiona on 19 Feb,2024
Thank you for your lovely review Robert, we are delighted you enjoyed your stay, and we hope to welcome you back again soon.
10/10 Excellent
Jacqueline
15 Feb,2024
Jacqueline
Stayed 3 nights in Feb 2024
Response from Fiona on 19 Feb,2024
Thank you for your wonderful review Jacqueline, we are delighted you enjoyed your stay with us, and we hope to welcome you back again soon.
The staff were very friendly and helpful, the room comfortable and spacious. It’s conveniently placed for the theatre and town, with on site parking so you could leave the car and walk around. There was enough choices for breakfast and what we had, was nice enough.
Verified traveller
Stayed 2 nights in Feb 2024
Response from Fiona on 13 Feb,2024
Thank you for your lovely review. We are delighted you enjoyed your stay with us.And we hope to welcome you back again soon.
Thank you for you lovely review Andrew, we are thrilled you enjoyed your stay with us, and we hope to welcome you back again soon.
6/10 Okay
Maggie
Travelled with group
7 Feb,2024
Very convenient for RSC Theatre, good restaurant on site.
Short walk into town.
A pity parking is not included in the cost of an overnight stay. Breakfast limited in choice and quantity.
Maggie
Stayed 2 nights in Feb 2024
Response from Fiona on 8 Feb,2024
Thank you your review Maggie, We have passed your comments regarding breakfast over to the Bistrot team. WE do hope to welcome you back again
10/10 Excellent
Steven
6 Feb,2024
Steven
Stayed 1 night in Feb 2024
Response from Fiona on 8 Feb,2024
Thank you for your lovely review Steven, we are delighted you enjoyed your stay. And we hope to welcome you back again soon.
8/10 Good
Kerry
4 Feb,2024
Kerry
Stayed 1 night in Feb 2024
Response from Fiona on 8 Feb,2024
Thank you for your lovely review Kerry, we hope to welcome you back again soon.
Lovely, comfortable hotel with a great restaurant and pub. It’s an easy walk across the old tram bridge to the Royal Shakespeare Company theatres and the center of town. The train station is less than a mile away. I would definitely stay there again!
Karen
Stayed 2 nights in Jan 2024
Response from Fiona on 4 Feb,2024
Thank you for your wonderful review Karen, we are thrilled you enjoyed your stay with us, and we hope to welcome you back again soon.
8/10 Good
David
3 Feb,2024
Liked: Cleanliness, staff & service, room comfort
A quiet location yet very close to the town centre. Friendly staff on reception and serving breakfast. A little faded but the room was comfortable.
David
Stayed 1 night in Jan 2024
Response from Fiona on 3 Feb,2024
Thank you for your lovely review David, we are delighted you enjoyed your stay with us and we hope to welcome you back again soon.
The hotel was a perfect choice for us, in transit southwards, to call on a friend in Stratford. Professional, pleasant staff, no difficulties, good food, top class breakfast, convenient for the town. Maybe late January was a good time to visit, but we were well suited.
christopher
Stayed 1 night in Jan 2024
Response from Swan's Nest Team on 30 Jan,2024
Thank you Christopher for your lovely review. We are delighted that you enjoyed your stay with us and we hope to welcome you back to the hotel again soon.
The facilities in a standard room are excellent. Mini fridge and nice little table and chairs.
Maintenance team couldn't have been qucker attending to our noisy air-conditioning.
Lovely pub and restaurant but the drinks are very expensive. Restaurant service charge applied automatically and without thought, even for pouring half a lager at the counter!
Helen
Stayed 3 nights in Jan 2024
Response from Tracey on 14 Jan,2024
Thank you for taking the time to leave a review Helen!I have passed your feedback onto Bistro Pierre regarding the service charge.I do hope we can welcome you again in the near future Tracey
A great relaxing stay, would definitely use this hotel again.
David
Response from Fiona on 11 Feb,2024
Thank you for your lovely review David, we are delighted you enjoyed your stay with us, and we hope to welcome you back again soon.
8/10 Good
Mike
18 Dec,2023
Liked: Cleanliness, staff & service, room comfort
Hotel very clean couldn’t fault that - little dated rooms for price but overall v good.
Mike
Stayed 1 night in Dec 2023
Response from Swans Nest Team on 18 Dec,2023
Thank you for your lovely review Mike. We are delighted that you enjoyed your stay with us. We appreciate the feedback and will take it on board. We hope to welcome you back to the hotel again soon.
Upon arriving the staff on the desk was very friendly & helpful. The room was clean & spacious enough. The hotel was only a 5 minute walk to the town centre. We would definitely stay there again. Our only criticism & concern was the external door by the car park. This was not locked & could be accessed by anyone. I feel that this should be locked & only used as a firedoor.
Paul
Stayed 3 nights in Nov 2023
Response from Fiona on 13 Feb,2024
Thank you for your lovely review Paul, we are delighted you enjoyed your stay.All our exterior doors are locked in the evening at 23,00 for security.
first time at this hotel,and impressed. Room clean and comfy.Staff pleasant and helpful. not far into town. No complaints at all.
Stuart
Stayed 2 nights in Oct 2023
Response from Poppy on 28 Oct,2023
Thank you Stuart for your lovely review, we hope to welcome you back to the Swans Nest in the future.
8/10 Good
Louise, Congleton
Travelled with family
27 Oct,2023
Liked: Cleanliness, staff & service, amenities
All in all we had a very enjoyable stay in Stratford. Staff were very helpful and pleasant. The bedroom was comfortable with a small seating area. The bedroom walls could do with a repaint as they were quite scuffed which spoilt the overall look and feel. Breakfast was good with hot food cooked to order. The hot water urn needs to be raised so you can get the larger teapot underneath!
Louise
Stayed 2 nights in Oct 2023
Response from Fiona on 27 Oct,2023
Thank you for your lovely review Louise, we are delighted you enjoyed with us, and we hope to welcome you back again