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Reviews of Rydges Sydney Airport Hotel

4 out of 5
Rydges Sydney Airport Hotel
8 Arrival Court, Sydney International Airport, Mascot, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 959 out of 1769 reviews" "
Rating 8 - Good. 513 out of 1769 reviews" "
Rating 6 - Okay. 165 out of 1769 reviews" "
Rating 4 - Poor. 73 out of 1769 reviews" "
Rating 2 - Terrible. 59 out of 1769 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
As t doorstep to international airport
Stayed 1 night in Apr 2024

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location across road from International terminal So good after flying in late at night!
Stayed 1 night in Apr 2024
Response from Cyrus on 3 May,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Debra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cyrus on 2 May,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Zulfiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Ryder’s during my long layover, and it was superb! Super convenient location, just a short walk across the street from the airport, very modern, clean, quiet hotel, proximity to runways did not bother me at all, I did not hear a thing! Self checkin was a breeze. I would definitely stay there again!
Stayed 1 night in Mar 2024
Response from Cyrus on 30 Apr,2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The perfect location before an early morning overseas flight. Removes the stress and feels like your holiday starts earlier.
Stayed 1 night in Apr 2024
Response from Cyrus on 30 Apr,2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for International travel
Stayed 1 night in Mar 2024
Response from Cyrus on 30 Apr,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed at a number of hotels near or adjacent to airports, Rydges is one of the better ones. The rooms are comfortable and clean and there are places to eat and drink on site. However, the number one attribute for me is its proximity to the airport's departure terminal, a 2 minute walk from the hotel lobby. I definitely would stay there anytime I need to catch an early morning flight out of Sydney.
Stayed 1 night in Apr 2024
Response from Cyrus on 28 Apr,2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

10/10 Excellent

Jagannathan, Carbondale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for late arrival & early departure. Had to pay to get to hotel as shuttle stopped at 9:30 pm.
Stayed 2 nights in Apr 2024
Response from Cyrus on 26 Apr,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

8/10 Good

Muhammad T

Liked: Cleanliness, staff & service, property conditions & facilities
Toilet could have been cleaner. Strong urine odor was emanating from the toilet floor.
Stayed 1 night in Apr 2024
Response from Cyrus on 26 Apr,2024
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Natalia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for overnight transiting to Canberra
Stayed 1 night in Apr 2024
Response from Cyrus on 26 Apr,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cyrus on 26 Apr,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Cheryll

Liked: Staff & service, property conditions & facilities
Awesome 😎
Stayed 1 night in Apr 2024
Response from Cyrus on 26 Apr,2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

10/10 Excellent

Dhanawat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the international terminal
Stayed 1 night in Apr 2024
Response from Cyrus on 26 Apr,2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cyrus on 26 Apr,2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For plane spotters, this hotel is a real treat. Highly recommend
Stayed 1 night in Apr 2024
Response from Cyrus on 24 Apr,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport, rooms are reasonably quiet.
Stayed 1 night in Apr 2024
Response from Cyrus on 21 Apr,2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us! We hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Kevin, Lewes

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was across the street from the international terminal.
Stayed 1 night in Apr 2024
Response from Cyrus on 21 Apr,2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

10/10 Excellent

Sandra Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so conveniently located - mere steps to the airport in Sydney. The room was clean and quiet. Our flight out was delayed 12 hours, we were able to book a late stay (for $100) for a 5 pm check out. Made a miserable day much more tolerable! Staff was helpful and friendly.
Stayed 1 night in Apr 2024
Response from Cyrus on 20 Apr,2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us! We hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cyrus on 20 Apr,2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at the International airport, staff was helpful
Stayed 1 night in Apr 2024
Response from Cyrus on 20 Apr,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Rydges Hotel is literally across the airport driveway from the International Terminal (T1) at Sydney's Kingsford-Smith airport, near the escalators that take you up to the departure level. It was ideal for our early morning departure. Hotel staff were friendly and efficient too.
Stayed 1 night in Apr 2024
Response from Cyrus on 20 Apr,2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us! We hope to see you again in not-too-distant future.Sincerely,Cyrus

6/10 Okay

Adam, washington

Stayed 1 night in Apr 2024

10/10 Excellent

Chalermporn, San Francisco

Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Stayed 1 night in Apr 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2024
Response from Cyrus on 16 Apr,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

6/10 Okay

Heather

Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Stayed 1 night in Apr 2024
Response from Cyrus on 3 May,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

anjileen

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to get to the terminal after checking out Convenient dinning options at the hotel and around
Stayed 1 night in Mar 2024
Response from Cyrus on 13 Apr,2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us! We hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Don

Travelled with partner
Extremely easy access from the international terminal. Early check in. Good room & breakfast buffet. Made in transit travel a breeze.
Stayed 1 night in Apr 2024
Response from Cyrus on 8 Apr,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Susan

Travelled with partner
Proximity to airport
Stayed 1 night in Mar 2024
Response from Cyrus on 8 Apr,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Mere

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights. It's so convenient when catching an early morning flight back to NZ. We booked a Deluxe King Airport View room, that got us on the 4th floor. Whilst we had quite good runway viewing, higher would've been fantastic for us plane spotters!! The room was very comfortable, clean, modern & surprisingly quiet. The bed suited both of us. The shower had great pressure - had both a slide & rainfall heads. Definately a good room for 2 adults.
Stayed 2 nights in Apr 2024
Response from Cyrus on 7 Apr,2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us! We hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Eileen

Stayed 1 night in Apr 2024
Response from Cyrus on 27 Apr,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

8/10 Good

Martina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fir the stop over conveniently located accross international Airport terminal
Stayed 1 night in Mar 2024
Response from Cyrus on 7 Apr,2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us! We hope to see you again in not-too-distant future.Sincerely,Cyrus

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location for catching morning flight.
Stayed 1 night in Apr 2024
Response from Cyrus on 7 Apr,2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

8/10 Good

Lindsey

Travelled with partner
Comfortable & Convenient Airport Hotel
Stayed 2 nights in Apr 2024
Response from Cyrus on 7 Apr,2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

8/10 Good

Jane

Stayed 1 night in Apr 2024
Response from Cyrus on 26 Apr,2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

10/10 Excellent

Peter, Montreal

Travelled with family
Great location across from Terminal 1, rooms available from 8 am to 5 pm. Perfect for arriving in Australia at six in the morning, get some sleep and move on.
Stayed 1 night in Mar 2024
Response from Cyrus on 6 Apr,2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us! We hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed your hotel! Very convenient!
Stayed 1 night in Apr 2024
Response from Cyrus on 6 Apr,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Vivian, Irving

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Clean n very friendly
Stayed 1 night in Apr 2024
Response from Cyrus on 6 Apr,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the international terminal at Sydney airport.
Stayed 1 night in Apr 2024
Response from Cyrus on 6 Apr,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Ivan, Martinborough

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Cyrus on 6 Apr,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Kathi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cyrus on 6 Apr,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet for an on property airport hotel. So convenient
Stayed 1 night in Mar 2024
Response from Cyrus on 6 Apr,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Satjend, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. Good customer service, location, parking, restaurant and bar on-site. Unfortunately airport shuttle service was unavailable and were told it has been out of service for a while.
Stayed 1 night in Mar 2024
Response from Cyrus on 6 Apr,2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

10/10 Excellent

Lorraine, BURRILL LAKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right at the international terminal. Comfy bed and bedding and spotlessly clean. Staff fmorofesdional, friendly and willing to help and to offer advice.
Stayed 1 night in Mar 2024
Response from Cyrus on 6 Apr,2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

10/10 Excellent

Cynthia, Yuen Long

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast variety is good.
Stayed 1 night in Mar 2024
Response from Cyrus on 6 Apr,2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

10/10 Excellent

Hine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was so surprised that we couldn't hear any noise at all from the airport. It was so good being able to wake up and walk to departures.
Stayed 1 night in Mar 2024
Response from Cyrus on 6 Apr,2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cyrus on 6 Apr,2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Han

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, super convenient location near airport.
Stayed 1 night in Mar 2024
Response from Cyrus on 31 Mar,2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

6/10 Okay

Renae

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It is convenient for an international flight and for transit trips. We travel often staying in a lot of hotels worldwide so this experience was pretty average. Check in took too long and the staff member checking us in treated us like we were inept of using a touch screen check in. Once we got up to the room being a late flight arrival we ordered room service which took an hour. When it did arrive, it was uncovered, un appealing and missing items. The room itself is new and clean and comfortable. The walls are a little thin between the rooms and hallway noise can also be heard. Great soundproofing for the window so no outside noise which was good. I don't know why airport hotels seem to get so much wrong especially with what you pay. Overall we will not stay again. Training needs to be given to the staff to use a little more common sense.
Stayed 1 night in Mar 2024
Response from Cyrus on 31 Mar,2024
Dear guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your feedback has been shared with the staff and management for training purposes and immediate rectification. We hope to welcome you back soon and give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience.Sincerely,CyrusSincerely,Cyrus