The staff was extremely courteous right from the arrival till departure, smiling, caring, responding to our needs immediately, We arrived in afternoon and communicated our preference for breakfast next day - I was extremely surprised that next day morning the staff at the restaurant not only knew what we asked for - but had taken extra care to prepare it and ensured we were satisfied, - It is extremely rare to see a inbuilt culture for care and attention to customers needs an excellent place I doubt if will select any other Hotel if I visit Taipei next. We were also so pleased that the our request for room preference was accepted and taken care by the reception immediately even though it has a different room cost but we were offered complimentary.