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Reviews of Morwing Hotel Fairy Tale

2.5 out of 5
Morwing Hotel Fairy Tale
3F, No. 36, Sec.1, Kai Fung St., Taipei

Reviews

8.0

Very good

Rating 10 - Excellent. 146 out of 669 reviews" "
Rating 8 - Good. 366 out of 669 reviews" "
Rating 6 - Okay. 135 out of 669 reviews" "
Rating 4 - Poor. 21 out of 669 reviews" "
Rating 2 - Terrible. 1 out of 669 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

This hotel has many advantages: -Affordable -Good location -Strong WIFI -Comfortable bed -Hot shower with strong water pressure -Quiet -Professional management
Stayed 2 nights in Feb 2024
Response from JOHN on 10 Feb,2024
Dear DanielThank you for choosing to stay at Morwing Hotel -Fairytale We are pleased to hear that you thoroughly enjoyed our hotel facilities as well as the service our staff provided to you.

10/10 Excellent

Lynn

Stayed 3 nights in Jan 2024
Response from DEAN on 20 Mar,2024
感謝您的5星好評。您的鼓勵是我們進步的動力

10/10 Excellent

Marga indraswari, singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite near the train station. The room is small with compact washroom and toilet. The carpet is wet. Better to remove this in the room itself for hygiene purposes. But overall not bad experience staying here. The ceiling has painting which made the room even more cramp.
Stayed 2 nights in Dec 2023
Response from Faith on 27 Jan,2024
Hello, First of all, thank you for choosing Morwing Hotel Fairytale. We appreciate your honest feedback and have already reported your opinion to authority. It is our goal to ensure our guests would have a decent experience. We still look forward to meeting you again in the future.

10/10 Excellent

Chau Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each room and level has its theme. I am quite happy with room conditions, pillows are a bit soft. queen size bed is a combined of two single beds. surrounding is quiet at night, but is convenience: two 24hours convenient store are at the same street. 10min less walking distance to Taipei Station (MRT) and its underground shopping. 15min walk to XiMenDing.

8/10 Good

Oh, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the themes of the hotel, different level different themes. Good staff service. Hotel price reasonable.
Stayed 3 nights in Dec 2019
Response from Daisy on 8 Dec,2019
Dear Oh Thank you for choosing to stay at Morwing Hotel -Fairytale We are pleased to hear that you thoroughly enjoyed our hotel facilities as well as the service our staff provided to you. We hope your stay was enjoyable and we provided everything you needed. Thank you once again for staying with us. We look forward to welcoming you back to Morwing Hotel – Fairytale. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Daisy on 2 Dec,2019
謝謝您的評分，期待您下一次的蒞臨。 敬祝您平安 &快樂 !

10/10 Excellent

Aly, Manila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very accessible. Near Taipei Main Station and Ximending. Just walking distance to both places. The nearest exit is Z10 and no elevator. It’s also hard to find the elevators in exit Z4 or Z6, so I suggest exit in Z1 there’s an elevator and escalator then just cross the street. 711 and Family mart are just outside the hotel. The Hotel is Clean, staffs are nice, they speak limited English so just talk to them slowly. I just want to suggest to have First Aid Kit, coz I got sick and I’m asking for a thermometer but sadly then don’t have it. Our room size is okay, we can laid our luggage however small walking space. Nice bed, though the comforter is quite heavy and only 1 pillow per bed. But when I ask for extra pillow they gave it to my for free. Overall it’s a comfortable experience.
Stayed 5 nights in Nov 2019
Response from Daisy on 12 Nov,2019
Dear Aly Thank you for choosing to stay at Morwing Hotel -Fairytale We are pleased to hear that you thoroughly enjoyed our hotel facilities as well as the service our staff provided to you. We hope your stay was enjoyable and we provided everything you needed. Thank you once again for staying with us. We look forward to welcoming you back to Morwing Hotel – Fairytale. Kind regards

10/10 Excellent

Hean Yoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy little hotel !
Good location. Room is nice and clean. Love the Japanese Toilet.
Stayed 2 nights in Nov 2019
Response from Daisy on 7 Nov,2019
Dear Hean Yoon Thank you for choosing to stay at Morwing Hotel -Fairytale We are pleased to hear that you thoroughly enjoyed our hotel facilities as well as the service our staff provided to you. We hope your stay was enjoyable and we provided everything you needed. Thank you once again for staying with us. We look forward to welcoming you back to Morwing Hotel – Fairytale. Kind regards.

8/10 Good

Courtney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite good and the staffs are kind, and there are a lot of local food streets around there. I highly recommend it!
Stayed 6 nights in Jun 2019
Response from 櫃檯 on 18 Jun,2019
Dear guest, Thank you for choosing to stay at Morwing Hotel -Fairytale We are pleased to hear that you thoroughly enjoyed our hotel facilities as well as the service our staff provided to you. We hope your stay was enjoyable and we provided everything you needed. Thank you once again for staying with us. We look forward to welcoming you back to Morwing Hotel – Fairytale. Kind regards,

8/10 Good

May

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and near Taipei main station, easy to go around Taipei and outbound.
Stayed 1 night in May 2019
Response from 櫃檯 on 20 May,2019
Thank you for choosing to stay at Morwing Hotel -Fairytale We are pleased to hear that you thoroughly enjoyed our hotel facilities as well as the service our staff provided to you. We hope your stay was enjoyable and we provided everything you needed. Thank you once again for staying with us. We look forward to welcoming you back to Morwing Hotel – Fairytale. Kind regards,

8/10 Good

Eve, kuching

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient located walking distance to Taipei Station/Ximending (8 minutes walk) Please take note that room is a bit small for 2 or more big luggage. Daily housekeeping of the room was good.
Stayed 3 nights in Apr 2019
Response from 櫃檯 on 9 May,2019
Dear guest, Thank you for your recent review on the Morwing Hotel -Fairytale I’m sorry you were not satisfied during your stay .The size of the room is displayed on the website. We hope your stay was enjoyable and we provided everything you needed. Thank you once again for staying with us. We look forward to welcoming you back to Morwing Hotel – Fairytale. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and near main station, Easy to find food or snack. Near 7/11 and minimart
Stayed 4 nights in Apr 2019
Response from 櫃台 on 2 May,2019
Dear guest, It's a pleasure to serve you in your journey, and thank you for your support and affirmation to us. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very handy location to Taipei Main Station. A little hard to find from the street. Triple room good, but a ours was little run down looking. Nice free fruit supplied in the room.
Stayed 1 night in Apr 2019
Response from 櫃檯 on 28 Apr,2019
Dear guest, Thank you for choosing to stay at Morwing Hotel -Fairytale We are pleased to hear that you thoroughly enjoyed our hotel facilities as well as the service our staff provided to you. We hope your stay was enjoyable and we provided everything you needed. Thank you once again for staying with us. We look forward to welcoming you back to Morwing Hotel – Fairytale. Kind regards

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2019
Response from 櫃檯 on 1 Feb,2019
親愛的貴賓您好， 很高興能在您本次旅程中為您服務，並感謝您對於清翼居童話館的支持與肯定。 未來我們會繼續努力，提供一個舒適的環境與貼心的服務給每個人， 並期待您下一次的蒞臨。 敬祝您平安 &快樂 !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2017
Response from 童話館櫃檯 on 17 Jan,2019
親愛的顧客您好 謝謝您分享您的住宿體驗以及對清翼居童話館的肯定，童話館全體服務人員都秉持著專業與熱忱，用心服務每ㄧ位遠道而來的貴賓，希望我們的體貼帶來如同回到家的溫暖感受。童話館全體服務人員也期盼再次為您服務!! 祝您有美好的每一天

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from 櫃台客服部 on 30 Oct,2018
親愛的顧客您好， 很高興能在您本次旅程中為您服務，並感謝您對於清翼居童話管的支持與肯定。 未來我們會繼續努力，提供一個舒適的環境與貼心的服務給每個人， 並期待您下一次的蒞臨。 敬祝您平安 &快樂 !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable, comfortable stay at a well-run hotel
Another enjoyable, comfortable stay here. The rooms are not large but I think the hotel represents good value - everything works, plenty of electrical sockets and the hotel is well-run. I used ear plugs for a good night's sleep as I could hear running water at times; this is not a complaint, others might find this useful to know. I like the location - less than 10 minutes' walk either to Taipei Main Station or the Ximen shopping area.
Stayed 8 nights in Oct 2018
Response from 櫃台客服部 on 24 Oct,2018
Dear Sir, It's a pleasure to serve you in your journey, and thank you for your support and affirmation to us. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Thank you so much.

8/10 Good

bell, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the train station, many eateries, above 7-11 and opposite family mart. Will be even better if the room is slightly bigger.
Stayed 6 nights in Oct 2018
Response from 櫃台客服部 on 18 Oct,2018
Dear guest, It's a pleasure to serve you in your journey ,and thank you for your suggestion to morwing hotel. we are sorry that the room fall short of your expectations but all the information was written on the website(ex.room size,price...). In the future we will continue to work hard to provide a comfortable environment and caring service to each person. Best Regards.

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessible, cosy hotel
Location was accessible at taipei main station, gateway to many other transport options (exit Z10). Food option aplenty although room was small but comfortable. Themed levels.
Stayed 2 nights in Aug 2018
Response from Receptionist on 21 Aug,2018
Dear Sir, Thank you for your praise. It's our pleasure that our service impressed you so much. Thank you for your suggestion, we will reflect the it to the supervisor.:) We will continue to maintain a good service and provide a clean and comfortable environment for everyone. And we are looking forward to seeing you soon. Best Regards. :)

10/10 Excellent

Mei Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel - must try
easy location for access, friendly staff
Stayed 5 nights in Jul 2018
Response from 櫃台客服部 on 15 Aug,2018
Dear Sir, Thank you for your praise. It's our pleasure that our service impressed youso much. Thank you for your suggestion, we will reflect the it to the supervisor.:) We will continue to maintain a good service and provide a clean and comfortable environment for everyone. And we are looking forward to seeing you soon. Best Regards. :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Receptionist on 13 Aug,2018
親愛的貴賓您好，謝謝您對清翼居童話館的肯定，很開心您在本次旅程中有個愉快美好的回憶。我們會繼續保持良好的服務及提供乾淨舒適的環境給每個人，也期待未來還有機會與您相見。 敬祝您平安&快樂 ! Dear Sir, It's a pleasure to serve you in your journey, and thank you for your support and affirmation to us. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards.

8/10 Good

Adel, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
It’s a cute little hotel. Room is clean with clean towels and disposable slippers. The room is small but ok for me as I book a double single for myself. Staffs are friendly and helpful. Location is quite near to the main station and there are many nice eateries nearby. Hmm... one little thing that is not so good is I got bitten by some insects, maybe mosquitoes. Mostly on the ankles and a bit of the calf. Maybe the hotel can look into getting those plug-in bugs or mosquitoes repellent, then it’s perfect. I will still stay at this hotel if I visit Taiwan again. :)
Stayed 4 nights in Jun 2018
Response from Receptionist on 15 Jun,2018
Dear Sir, Thank you for your praise. It's our pleasure that our service impressed youso much. Thank you for your suggestion, we will reflect the it to the supervisor.:) We will continue to maintain a good service and provide a clean and comfortable environment for everyone. And we are looking forward to seeing you soon. Best Regards. :)

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Ok
Room is too small to properly open up luggage. Service crew is friendly. Location is convenient.
Stayed 2 nights in May 2018
Response from Receptionist on 11 Jun,2018
Dear Sir, It's a pleasure to serve you in your journey ,and thank you for your suggestion to morwing hotel. we are sorry that the room fall short of your expectations . In the future we will continue to work hard to provide a comfortable environment and caring service to each person. :) Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay in a good location. Nice snacks and water left each day. Good free coffee available in reception where there are also guide books in several languages. No charge for use of the washing machine and dryer. Even the washing powder is included. Nicely decorated rooms and helpful staff. very good shower.
Stayed 6 nights in Apr 2018
Response from Receptionist on 24 May,2018
Dear Sir, It's a pleasure to serve you in your journey, and thank you for your support and affirmation to us. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Thank you so much:) Best Regards.

8/10 Good

Suet Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and cute room
This is a very cute hotel. Nicely design. Close to airport train station and main station. This hotel is very close to exit Z10 but there's no elevator or lift only steps. Take lift at exit Z4 and walk from there. I'm surprise that this hotel provide us little snacks everyday and also some welcome fruits. Space wise is very small. If you are planing to bring a lot of luggage for shipping. This will not suitable for you. Only 1 large luggage will fits in the room. This hotel is on a side street. Overall I enjoy my stay with my little boy. ^^
Response from Receptionist on 29 Apr,2018
Dear Sir, It's a pleasure to serve you in your journey, and thank you for your support and affirmation to us. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Thank you so much:) Best Regards.

8/10 Good

TaipeiVisitor, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well run hotel offering good value
Enjoyable, comfortable stay in a convenient location. Rooms are not huge but represent good value and are clean and the beds are comfortable.
Stayed 7 nights in Apr 2018
Response from Receptionist on 20 Apr,2018
Dear Sir, It's a pleasure to serve you in your journey ,and thank you for your suggestion to morwing hotel-fairy tale. sorry about the noise,we'll try to improve it. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards.

6/10 Okay

harold

Liked: Cleanliness, staff & service, room comfort
Response from 櫃台客服部 on 13 Apr,2018
您好,感謝您入住清翼居童話館，同時也想請您不吝提出您的意見，讓我們知道哪裡可以做得更好，以提供旅客更好的住宿環境以及服務。 謝謝您，祝您平安順利。

6/10 Okay

Mr Chong K H, Singaore

Good Budget hotel
Gd location foodie ard 15mins walk to ximen tin n 10min walk to Taipei station at z10 exit if u he big luggage use the z4 elevator follow skm signage. Is a small hotel for one 28’’ luggage only room sound proff need to improve noise fm the main road middle of the night can wash yr clothing foc using the machine at 3/7 floor but got timing restriction use can drink coffee at the 3 level lobby after 9pm the main glass door will lock u need to use the rm key to scan . Overall happy staying will recommend n cm back too .
Stayed 3 nights in Mar 2018
Response from Receptionist on 7 Apr,2018
Dear Sir, It's a pleasure to serve you in your journey ,and thank you for your suggestion to morwing hotel-fairy tale. sorry about the noise,because the room is next to the road.Inevitably,cars still passed it even at the midnight. We provide 24 hours front desk service, if you need any help,just tell us and we'll try our best to help you. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Got a mosquitoes bite before prewedding shooting
Found some small mosquitoes and got a bite next to eyelid in the night before the pre-wedding shooting which my eyelid swollen for half a day :(
Response from Receptionist on 7 Apr,2018
Dear guest, It's a pleasure to serve you in your journey ,and thank you for your suggestion to morwing hotel. we are so sorry to hear that.:( The rooms are regularly disinfected,and we'll pay more attention to check the rooms. In the future we will continue to work hard to provide a comfortable environment and caring service to each person. Best Regards.:)

8/10 Good

Danny, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Price reasonable short stay hotel
Sound proofing need to improve overall good location, food around walking distance to xinmie tin and Taipei station.
Stayed 6 nights in Mar 2018
Response from Receptionist on 7 Apr,2018
Dear Sir, It's a pleasure to serve you in your journey, and thank you for your support and affirmation to us. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Thank you so much:) Best Regards.

8/10 Good

Lysiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little room
We only stay one night in the hotel. The room was small but clean. The decoration is cute. The shower was really nice. The hotel was calm and they offer free coffee in the morning. As the room is small, I wouldn't recommand it for 2 people to stay a long time as there is not much place to open your luggage, but for a short stay, 1-2 days or for someone travelling alone, it's perfect.
Stayed 1 night in Mar 2018
Response from Receptionist on 13 Mar,2018
Dear Sir, It's a pleasure to serve you in your journey, and thank you for your support and affirmation to us. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Thank you so much:) Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Response from Receptionist on 11 Apr,2018
親愛的貴賓您好，謝謝您對清翼居童話館的肯定，很開心您在本次旅程中有個愉快美好的回憶。我們會繼續保持良好的服務及提供乾淨舒適的環境給每個人，也期待未來還有機會與您相見。 敬祝您平安&快樂 ! Dear Sir, It's a pleasure to serve you in your journey, and thank you for your support and affirmation to us. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards.

6/10 Okay

FEI WAH

Disliked: Room comfort
Experience cold weather, no heater can't sleep for whole night.
Stayed 1 night in Jan 2018
Response from Receptionist on 21 Jan,2018
Dear Sir, It's a pleasure to serve you in your journey, and thank you for your support and affirmation to us. Sorry about the bad experience,and thank you for your reply. Maybe we will follow your advice and add one more comforter in the cold day. We provide 24 hours front desk service, if you have any problem just tell us and we'll handle it for you. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards.

8/10 Good

Belle, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Taipei Main station
Room was quite small with not much leg room size, not to say lay our baggage. But room was sufficient enough for a few nights stay. Comfortable bed, warm showers, great movie choices. Check-in was smooth, and staff were very friendly.
Stayed 1 night in Dec 2017
Response from Receptionist on 9 Jan,2018
Dear Sir, It's a pleasure to serve you in your journey, and thank you for your support and affirmation to us. Sorry for the television signal and we'll try to improve it. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards.

10/10 Excellent

Bee, Bangkok Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying here
Fairly close to the last exit of Taipei Main MRT station. This is the second time we stay here, and we werent disappointed. Though the staffs was polite and informative, they could be more smiley to make the check in more pleasant. The room was clean and water's hot. We will stay here again.
Stayed 2 nights in Dec 2017
Response from Receptionist on 27 Dec,2017
Dear Sir, It's a pleasure to serve you in your journey, and thank you for your support and affirmation to us. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards.

8/10 Good

YOKE TENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Small but cozy. Smart toilet was a plus.
Stayed 2 nights in Dec 2017
Response from Receptionist on 23 Dec,2017
Dear Sir, It's a pleasure to serve you in your journey, and thank you for your support and affirmation to us. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Convenient location, nice staffs, good security and fare price but the room is not very clean
Stayed 3 nights in Dec 2017
Response from Receptionist on 25 Dec,2017
Dear Sir, It's a pleasure to serve you in your journey, and thank you for your reply. we provide 24 hours front desk service, if you have any problem just tell us and we'll handle it for you. In the future we will continue to work hard to provide a comfortable environment and look forward to your next visit. Best Regards.

10/10 Excellent

Jasper, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, compact, has all the necessary facilities we needed. Bed was comfortable and toilet bowl was excellent. Would recommend this hotel for sure.
Stayed 3 nights in Dec 2017
Response from Receptionist on 12 Dec,2017
Dear Sir, It's a pleasure to serve you in your journey, and thank you for your support and affirmation to us. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards.

6/10 Okay

Fong

Liked: Staff & service, property conditions & facilities
Convenient location.
Great location nearby Taipei main station.
Stayed 5 nights in Dec 2017
Response from Receptionist on 13 Dec,2017
Dear Sir, It's a pleasure to serve you in your journey, and thank you for your support and affirmation to us. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from Receptionist on 8 Dec,2017
親愛的貴賓您好，謝謝您對清翼居童話館的肯定，很開心您在本次旅程中有個愉快美好的回憶。我們會繼續保持良好的服務及提供乾淨舒適的環境給每個人，也期待未來還有機會與您相見。 敬祝您平安&快樂 ! Dear Sir, It's a pleasure to serve you in your journey, and thank you for your support and affirmation to us. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is simple but good enough for sleep
We just stayed for a night and wanted to take the KuoKuang Bus in the next morning. In general, it is good except the room is small.
Stayed 1 night in Dec 2017
Response from Receptionist on 6 Dec,2017
Dear Sir, It's a pleasure to serve you in your journey, and thank you for your reply. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards.

8/10 Good

Wei Qi

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty okay stay
Overall a pretty nice stay; you get what you pay for. I stayed in the Luxury Room (Twin), and there was a small area to open up our 2 luggage. If going by train/metro with your luggage, walk through the Station Front Underground Mall and look for the Shin Kong Mitsukoshi Exit as there is a lift. Most of the other exits require taking the stairs. + Accessible to Ximending and Taipei Main Station within a 10-15min walk. The area has a lot of hotels, and is brightly lit. + We mostly navigated by bus via 2 of the bus stops around. + We reached slightly earlier and the staff helped to hold our luggage for us until we went back to check in later in the night. + They provided free snacks and bottled water daily. There's a coffee machine and water dispenser in the main lobby. - The mattresses and pillows were a little too soft for my liking. - You have to dispose of toilet paper in a separate bin because of the plumbing, but a bidet is installed. - The bathroom exhaust fan was not very strong, as small articles of clothes (e.g. socks) took 3 days to dry. They do provide paid laundry services though. - Only 1 lift serves the guests. But we didn't use it at popular hours, so we didn't have to wait long for the lift.
Stayed 4 nights in Nov 2017
Response from Receptionist on 29 Nov,2017
Dear Sir, It's a pleasure to serve you in your journey, and thank you for your support and affirmation to us. Our laundry service is for free and we also provide dryer ,you don't need to pay. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards.

4/10 Poor

Barry, HONG KONG,CHINA

Liked: Cleanliness
Disliked: Staff & service, room comfort
No service for guest
I will choose the other one, did not comment to my friend
Stayed 3 nights in Nov 2017
Response from Receptionist on 1 Dec,2017
Dear guest, sorry , our hotel fell short of your expectation. we provide 24 hours front desk service, if you have any problem just tell us and we'll handle it for you. In the future we will continue to work hard to provide a comfortable environment and caring service to each person. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was pretty good, clean and pretty interior deco. But the downside is that one of the hotel staffs was not so polite and the room space was abit small.
Stayed 3 nights in Nov 2017
Response from Receptionist on 22 Nov,2017
Dear Sir, It's a pleasure to serve you in your journey, and thank you for you feedback. We'll enhance our employee training to prevent it happening again, we are so sorry about that. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards.

6/10 Okay

JUN

Liked: Cleanliness, staff & service
small room
Room is very small, you even cant open your luggage on floor
Stayed 2 nights in Nov 2017
Response from Receptionist on 22 Nov,2017
Dear Sir, It's a pleasure to serve you in your journey ,and thank you for your suggestion to morwing hotel. we are sorry that the room fall short of your expectations but all the information was written on the website(ex.room size,price...). In the future we will continue to work hard to provide a comfortable environment and caring service to each person. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay with Morwing
Much better that what I have expected. There is not much space in the room but since I have only 1 hand-carry luggage with me, it’s all good. The room itself is clean and comfortable. Theme for the room is random.
Stayed 2 nights in Nov 2017
Response from Receptionist on 17 Nov,2017
Dear Sir, It's a pleasure to serve you in your journey, and thank you for your support and affirmation to us. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards.

8/10 Good

Kaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is very good
Stayed 3 nights in Nov 2017
Response from Receptionist on 14 Nov,2017
Dear Sir, It's a pleasure to serve you in your journey ,and thank you for your suggestion to morwing hotel.We will try our best to improve our service and keep it up. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Response from Receptionist on 11 Nov,2017
親愛的貴賓您好，謝謝您對清翼居童話館的肯定，很開心您在本次旅程中有個愉快美好的回憶。我們會繼續保持良好的服務及提供乾淨舒適的環境給每個人，也期待未來還有機會與您相見。 敬祝您平安&快樂 ! Dear Sir, It's a pleasure to serve you in your journey, and thank you for your support and affirmation to us. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards.

6/10 Okay

Solo Traveller

Liked: Staff & service
Disliked: Cleanliness
7S6N Stay
Definitely a short walking distance from taipei main station but expect to take few flight of stairs. Not recommended for those with big or many luggages as the room is quite squeezy. Disappointed with the cleanliness of the windows as you can see dust all over and even stain on the curtains. Wake up in the middle of night quite often due to insect bites. Staffs wise, they are quite helpful. There is a power failure during my stay but was quickly resolves. Like the hotel creative themes. For book lovers, there are 2 bookstores just around the hotel vicinity.
Stayed 6 nights in Oct 2017
Response from Receptionist on 9 Nov,2017
Thank you for your feedback . We periodically clean and disinfect for all rooms . As for your opinion ,we would go through and try to improve it if any.

8/10 Good

Futuremeet, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good value
Comfortable stay in an up-to-date room. The hotel is well-run, the front desk staff are straightforward, pleasant and efficient.
Stayed 4 nights in Oct 2017
Response from Receptionist on 23 Oct,2017
Dear Sir, It's a pleasure to serve you in your journey ,and thank you for your suggestion to morwing hotel. We will try our best to improve our service and keep it up. In the future we will continue to work hard to provide a comfortable environment and caring service to each person, and look forward to your next visit. Best Regards.