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Reviews of Shangri-La Far Eastern, Taipei

5 out of 5
Shangri-La Far Eastern, Taipei
201 Tun Hwa South Road, Section 2, Taipei

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1001 reviews" "
Rating 8 - Good. 223 out of 1001 reviews" "
Rating 6 - Okay. 51 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Liked: Cleanliness, amenities
Room is very comfortable. Roof top swimming pool and spa centre are quite nice. Service is excellent!
Stayed 4 nights in Apr 2024

10/10 Excellent

Yasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for a good price.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeanne, Rancho Palos Verdes

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 8 nights at the Plaza King and had a wonderful experience. Excellent customer service from every level, especially the Horizon check-in service. My children and I really enjoyed the breakfast buffet. They had a good variety of delicious things to eat. Lastl, we were also delighted there was a bus stop just outside of the hotel that takes you to the airport.
Stayed 8 nights in Mar 2024

10/10 Excellent

Jingzhao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is easily the best hotel I ever stayed with so far. We really enjoyed our stay there.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peng

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We forgot our bag in our taxi back to the hotel without any information of the driver. The staffs are so nice to help us find the taxi by camera recording and we are so lucky to have our bag back.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Staff & service, amenities, property conditions & facilities
Staff were fantastic and friendly. Location is great and is central to many popular areas and pool/gym was fantastic and made it all worth it. I would note that the room could have been cleaner. Overall, great experience.
Stayed 4 nights in Apr 2024

6/10 Okay

William

Travelled with family and small children
Liked: Cleanliness
Stayed here during the 7.4 earthquake. Difficult to evaluate the hotel without that skewing the perspective. The good: the rooms were spacious, the hotel was quiet, it is a 10 minute walk to the nearest MRT, and around 15 minutes to Daan Park, could walk to Taipei 101 in roughly 30 minutes, several convenience stores and fast foods options nearby. The bad: I don't feel the hotel provided enough information to guests in the immediate aftermath of the earthquake. We received one letter telling us that there had been an earthquake - we knew!! - and that the rooftop pool was closed as it had been damaged. The earthquake hit on the Wednesday and we could still feel the building shaking when we left on the Saturday morning; so much so that my children requested to leave our room - on the 23rd floor - on the Friday night. There were more than 700 aftershocks following the earthquake and, in retrospect, I feel the hotel should have done more to inform us on what we should do and what we should expect in the aftermath, and to reassure us on the building's stability, given it is an older building, having been built in 1994.
Stayed 7 nights in Mar 2024

10/10 Excellent

Letian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great. The top swimming pool is my favorites as great top-view to watch the whole Taipei.
Stayed 6 nights in Mar 2024

10/10 Excellent

Ma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size and the hospitality of staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Florie

Travelled with partner
Liked: Amenities
Property is not within the city.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
True five stars hotel!
Stayed 1 night in Mar 2024

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We paid for an upgrade and got a beautiful suite. We had so much room and the kids were so happy to be able to move and play.
Stayed 1 night in Mar 2024

10/10 Excellent

ROHIT, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shangri la continues to maintain high standards at the Far Eastern Hotel. I have been a regular here for many years and there is the same excellent experience as always
Stayed 3 nights in Mar 2024

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Hyuk Joo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best and experience service
Stayed 5 nights in Feb 2024

10/10 Excellent

Weiyang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Feb 2024

10/10 Excellent

Amer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and very attentive to your care
Stayed 5 nights in Feb 2024

10/10 Excellent

Weiyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 3 nights in Feb 2024

10/10 Excellent

Kwan Ho Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Naresh, Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location to stay in downtown Taipei, it is has the MRT nearby and taxis are easy to get. The property is excellent and we had a great breakfast. Staff is very polite and service is on point. The rooms are quite large and well appointed. Will be staying here again on our next visit.
Stayed 1 night in Jan 2024

8/10 Good

Chiachi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Donovan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great staff and very helpful for foreigners.
Stayed 8 nights in Jan 2024

8/10 Good

Azadeh

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024

10/10 Excellent

Monique Lin Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jan 2024

10/10 Excellent

Paul, Woodbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of Taipei 101 and a wonderful staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Louai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic

10/10 Excellent

Frank Kuo-Fang

Stayed 3 nights in Jan 2024

10/10 Excellent

Michael

Excellent staff & location !
Stayed 2 nights in Jan 2024

10/10 Excellent

Russell Jake

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay at the shangri-la and will continue to use them during my future visits to Taipei. All the staff were polite and provided excellent service.The hotel rooms were large and had good amneties. The hotel is not centrally situated but it has a train station nearby around 5 to 10 minutes walk. All in all, worth the stay however there is one feedback which I will not deduct a star for as it is relatively minor. Please shangri-la, get better hair dryers.
Stayed 4 nights in Jan 2024

8/10 Good

Nicholas

Stayed 6 nights in Jan 2024

10/10 Excellent

Ivy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room design, staff, and the hotel facilities are impeccable. I will definitely recommend and visit this hotel if I am in Taipei again in the future. The concierge staff are very helpful and friendly which is impressive. Great job, Shangri-La!
Stayed 5 nights in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old
Stayed 1 night in Jan 2024

10/10 Excellent

Ellen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautifully maintained, incredible food, and the most helpful and courteous staff made our last few days in Taiwan a dream!
Stayed 3 nights in Dec 2023

10/10 Excellent

Ze-wen

Stayed 1 night in Dec 2023

10/10 Excellent

rem

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

tak wing

Stayed 2 nights in Dec 2023

10/10 Excellent

Wayne

Stayed 1 night in Dec 2023

10/10 Excellent

Yew Huat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Ka Wing Rianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Thomas, Manly

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas vacation
We stayed there for Christmas. Great experience! The service was first rate, the amenities were great, and we had an excellent view of 101. The hotel had events to celebrate Christmas, and the housekeeping staff was very accommodating to my babies, loaning us two strollers and providing us diapers in a pinch. The hotel was pretty centrally located, but still a bit of a walk to the red line. Taxis were super easy to get and very affordable and convenient to get around. Will definitely consider staying here again next time.
Stayed 5 nights in Dec 2023

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2023

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Chieh-lung

Stayed 1 night in Dec 2023

10/10 Excellent

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, attentive staff, great food. The kids loved the rooftop pool. Good location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Yuan

Stayed 1 night in Dec 2023

6/10 Okay

huei

Travelled with family
front desk service efficient. room spacious and comfortable even with 3 people and a roll-away bed. room servicing and cleaning was a little sloppy unfortunately.
Stayed 4 nights in Dec 2023