Hard Rock Hotels, Tancah hotels

"Excellent customer service !!! Food was delicious, a lot of options to choose from. Would definitely stay here again. "

"Thank you so much.😄"

"Excellent "

"Went with my best friend, it was a blast. Service and entertainment staff were awesome. Will be back!! "

"Love the property, 2nd time..staff, good, amenities the best!"

"The resort is truly one of the most beautiful places I’ve ever stayed in Tulum. From the moment we arrived, the staff went above and beyond to ensure our stay was relaxing and completely stress-free. Their kindness, warmth, and professionalism made a lasting impression on me. Every interaction was filled with genuine smiles and a willingness to help—no request ever felt like too much. This experience opened my eyes to what a real vacation should feel like. It was peaceful, rejuvenating, and full of joyful moments. Because of this unforgettable trip, I’ve already decided to return next June—with my kids this time—so they can experience this slice of paradise too. A huge thank you to the amazing staff for turning this into my dream vacation. Your honesty, hospitality, and dedication do not go unnoticed. You’ve earned a lifelong guest. "

"Great location, friendly staff and awesome accommodations and activities"

"Highly Recommended.."

"The rooms were spacious and clean. The staff were excellent and attended to our needs. "