Outdoor pool

Reviews of Pelangi Hotel & Resort

3.5 out of 5
Pelangi Hotel & Resort
Jl. D.I Panjaitan Km. 6, Tanjungpinang, Melayu Kota Piring, Tanjung Pinang, Bintan

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 21 reviews" "
Rating 8 - Good. 9 out of 21 reviews" "
Rating 6 - Okay. 5 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 2 out of 21 reviews" "

6.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

MUTHUKKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Nazri

Travelled with partner
Liked: Staff & service
Very old hotel with not much amenity
Stayed 2 nights in Nov 2023

10/10 Excellent

Rashid Bin

Stayed 2 nights in May 2023

2/10 Terrible

Seah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy old hotel. Breakfast was bad
Stayed 3 nights in Apr 2023

2/10 Terrible

Seah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy hotel
Old hotel and breakfast was bad.
Stayed 3 nights in Apr 2023

8/10 Good

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful n memorable
Stayed 2 nights in May 2022

8/10 Good

HASBALELA

Stayed 3 nights in Jul 2022

8/10 Good

azizhassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very regular guest to the resort
Stayed 1 night in Mar 2020
Response from WILLY on 25 Mar,2020
Thank you Pak Aziz, come again..

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from WILLY on 25 Mar,2020
Thank you, come again

6/10 Okay

MAY

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff service is good. Free ferry transport to and fro hotel is very convenient. Hotel toilets need refurbish. Restaurant's food is excellent! Overall value for money.
Stayed 2 nights in Dec 2019

8/10 Good

azizhassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its like our home
its our regular hotel and its like a family hotel. Its easy to get things done and we are looked after always very well
Stayed 3 nights in Feb 2019

6/10 Okay

Aw

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stay 20th Jan
Room aircon not strong and make the room stuffy. Lift have smell due to dirty carpet.
Stayed 1 night in Jan 2019

6/10 Okay

PL

Free Shuttle Not Arranged
The hotel supposed to arrange free shuttle from ferry terminal but was not in time upon arrival. So they arranged a taxi to send us instead.
Stayed 1 night in Dec 2018

8/10 Good

LEOW SHEAU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious room
Value for money budget family hotel
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Overall is acceptable, but individual room there is no menu book for restorent. And no hair dryer.
Stayed 2 nights in Apr 2018

4/10 Poor

Roland, SINGAPORE

Disliked: Cleanliness, property conditions & facilities, room comfort
I book family room bed very small and just put one mattress on the floor without bed frame
Stayed 2 nights in Feb 2018

4/10 Poor

jimmy, singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No
The staff is nice they help you what you need but the hotel to old but is nice place to stay
Stayed 2 nights in Dec 2017

10/10 Excellent

BELINDA, SINGAPORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, thoughtful, helpful staff. Make one's stay comfortable and relaxing. The best service is providing shuttle transfer from jetty to hotel and to any places within their marked circumference. The photos on the webs is what you get; no misleading photos. The restaurant food is fresh and price very reasonable. The hotel provides some gesture which touch each customer, e.g. upon checking out, the hotel will give each room a small token eg few pieces of "kuay" so that we can eat on the ferry as our journey back home is 2 hours. Would book this hotel if go to Tg Pinang . In fact, I had start recommending to friends and colleague.
Stayed 2 nights in Dec 2017

6/10 Okay

Shiqin, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great customer service but bad hotel condition
They provide free car service to go places in the city area only. Customer service is really great but disappointed with the overall condition of the hotel. They didnt take care of it cleanliness properly. Food wasn't not bad at the hotel restaurant. Cannot expect much since it seems like an old hotel.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 4 nights in Mar 2019