Rosewood Hotels, Tianhe hotels

"I had go wait for 2 hours before my room was ready Hotel conditions especially shower head needs improvement /refurbishment My room number was 1601 "

"While the customer service was good and the room was spacious, the hotel itself, room interiors felt quite dated. Overall, the experience was slightly below expectations."

"Returnee .. this speaks all. "

"This property smelled of mould, musty and dampness. Clearly there is a major water issue. Also when checking in they wanted to take a “bond” of $2k (6 night stay) for the mini bar which maybe had a total of $100 of drinks and snacks in it. The lady checking us in was incredibly rude. Offered us an “upgrade” for more than double what we had originally paid for the accommodation. The whole experience was extremely off putting and we won’t be back."

"Excellent eveeythibg!"

"Clean room"

"Friendly staff and room is clean. "

"The room is fine and spacious. "

"Great location and nice city view. "