Hotel Comfact

2.5 star property
Hotel with a rooftop terrace, near Sensoji Temple

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Photo gallery for Hotel Comfact

Down duvets, in-room safe, desk, blackout curtains
Restaurant
Exterior
Hallway
Restaurant
Hotel Comfact puts visitors in the heart of Tokyo's energy, with easy access to both Tokyo Skytree and historic Sensoji Temple. Guests head to the rooftop terrace for panoramic city views before enjoying flavorful dishes at the on-site restaurant.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room, Non Smoking

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Private bathroom
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

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About the area

Map
3-11, 1 Chome, Shitaya, Taito-ku, Tokyo, Tokyo, 110-0004

What's nearby

  • Ueno Park - 9 min walk - 0.8 km
  • Sensoji Temple - 18 min walk - 1.5 km
  • Tokyo Skytree - 4 min drive - 3.3 km
  • Tokyo Dome - 4 min drive - 3.7 km
  • Tokyo Imperial Palace - 5 min drive - 4.7 km

Getting around

  • Iriya Station - 4 min walk
  • Uguisudani Station - 7 min walk
  • Tokyo (HND-Haneda) - 39 min drive

Restaurants

  • ‪24会館 上野店 - ‬2 min walk
  • ‪ファイヤーチキン 上野入谷店 - ‬3 min walk
  • ‪麺処 晴 - ‬3 min walk
  • ‪北山珈琲店 - ‬1 min walk
  • ‪Craft Ramen BiT - ‬2 min walk

About this property

Hotel Comfact

Hotel near Sensoji Temple
Located close to Tokyo Skytree and Tokyo Dome, Hotel Comfact provides a rooftop terrace and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Self-service breakfast (surcharge), a front desk safe and a lift
  • 1 meeting room, a 24-hour front desk and luggage storage
Room features
All 88 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with bidets and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,000 per person
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-service breakfast: from approximately JPY 1000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Comfact Tokyo
Comfact Tokyo
Hotel Comfact Hotel
Hotel Comfact Tokyo
Hotel Comfact Hotel Tokyo

Frequently asked questions

Is Hotel Comfact pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Comfact?

Hotel Comfact doesn't offer parking.

What time is check-in at Hotel Comfact?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Comfact?

Checkout is at 11:00 AM.

Where is Hotel Comfact located?

Located in Taito, this hotel is 1 mi (1.6 km) from Sensoji Temple, and within 3 mi (5 km) of Tokyo Skytree and Tokyo Dome. Tokyo Imperial Palace and Tokyo Tower are also within 6 mi (10 km). Iriya Station is only a 4-minute walk and Inaricho Station is 12 minutes.

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Reviews

Hotel Comfact Reviews

7.0

Good

7.4

Cleanliness

7.2

Location

7.4

Staff & service

7.2

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 25 out of 122 reviews
Rating 8 - Good. 42 out of 122 reviews
Rating 6 - Okay. 32 out of 122 reviews
Rating 4 - Poor. 15 out of 122 reviews
Rating 2 - Terrible. 8 out of 122 reviews

Reviews

6/10 Okay

Kamer-Yasin

Liked: Staff & service, amenities
Disliked: Cleanliness
Das Zimmer war etwas staubig und hatte Flecken auf dem Stoffboden. Die Ausstattung des Zimmers an sich war zufrieden stellend. Die Lage ist Top. Bahnhof Ueno ist in 10 Minuten zu Fuß erreichbar.
Stayed 11 nights in May 2025

10/10 Excellent

Jhonatan isac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 2 nights in Apr 2025

4/10 Poor

Frances

Disliked: Property conditions & facilities
Double room was very small for two people with luggages.
Stayed 4 nights in Apr 2025

8/10 Good

ひろし

Liked: Cleanliness
上野公園に行くのにべんり
Stayed 1 night in Nov 2024

8/10 Good

Jmyr

Liked: Staff & service, amenities
Friendly and helpful staff
Stayed 2 nights in Oct 2024

8/10 Good

はるか

Liked: Cleanliness, amenities
洗面所の流れが悪かったのが気になりました。朝食をつけていたのですが終了間際だったせいかご飯もパンもなくて残念でした。もう少し余裕があるは配膳にしたほうが良いと思います。
Stayed 1 night in Mar 2025

10/10 Excellent

Patrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

For a person that is there to just sleep and get up and travel. Then come back to sleep. This is the place.
Stayed 2 nights in Oct 2024

6/10 Okay

えんどうみき

前日に宿泊した人の靴下が、ベッド下に転がっていた。スキンケアなどのアメニティなどは一切なく…残念でした。
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean
Stayed 2 nights in May 2024

6/10 Okay

リサ

上の階やとなりの音がうるさかった
Stayed 1 night in Feb 2025

8/10 Good

NAKAGAWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適ですが、移動時間は考慮しておいた方がいいです。

新しいホテルなので綺麗で清潔です。ベットも大きくて快適でした。最寄りの駅は地下鉄の入谷駅で、上野駅から歩くと10分以上かかるので、移動時間は注意ください。
Stayed 1 night in Jan 2019

4/10 Poor

Michel

Liked: Cleanliness, room comfort
Disliked: Staff & service
Pas de service de chambre — petit déjeuner décevant - hôtel propre et bien placé
Stayed 4 nights in Oct 2023

8/10 Good

Hee jae

Liked: Staff & service, amenities
Disliked: Cleanliness
ロケーションもよく、スタッフ一同とても親切でしたが、部屋の中のカーペットに埃が溜まってました。一か所ではなく壁に沿って隅に溜まっていたので、掃除が至ってないと思います。
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗한편입니다.
Stayed 2 nights in Jan 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
離上野站有點遠,接待lobby小,不過房間滿新的
Stayed 1 night in Jan 2019

8/10 Good

Terumi

Liked: Cleanliness, staff & service
駅から結構遠かったです。
Stayed 1 night in Jun 2024

6/10 Okay

Yongmin

Liked: Staff & service
너무좁아요..가격대비 적정 수준이에요..
Stayed 4 nights in May 2024

8/10 Good

Keanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The room was very neat and nice. Very comfortable. The door must be a little thin, though, because it is a bit easy to hear the noise from outside. The breakfast lounge is lovely and cozy.
Stayed 2 nights in Feb 2019

8/10 Good

ゆい

Liked: Cleanliness, amenities, property conditions & facilities
サービス自体はとても良かったです。施設も駅近でした。部屋もコンパクトではあるものの動線がよく過ごしやすかったです。 ただ名前を間違えられたり、支払い済みにも関わらず支払いを求められたり等のトラブルがありました。
Stayed 1 night in Dec 2023

2/10 Terrible

warod

Liked: Amenities
Disliked: Cleanliness
My room is on 10th floor. There is a sound problem from restuarant on 11th floor. And room floor has a lot of dust.
Stayed 7 nights in Nov 2024

4/10 Poor

Jonathan

Disliked: Cleanliness, amenities
Room smelled strange. Bathroom smelled of mildew entire three days of my stay. Left the fan on to make sure it exhausted out of the room and not into the bedroom area. Took a photo where it was growing in the area behind the basin
Stayed 3 nights in Oct 2024

2/10 Terrible

けいたろう

Disliked: Staff & service
中国人観光客の巣窟と化していました。 扉を開け廊下で大声で立ち話をされ、耐えられずに、一時間程でチェックアウトしました。 しかし、フロントは短時間チェックアウトに怪訝な顔もせず…。

4/10 Poor

Verified traveller

駅から少し遠く遊び疲れてホテルに向かうには向いてなかった。 客に対しての配慮が行き届いていない訳ではないがもう少しといった感じ。
Stayed 3 nights in Feb 2020

6/10 Okay

まいこ

朝、タオル交換してもらうのにドア前にバスマットとタオルをまとめて置いておいた。夜、戻ってくると袋にタオルは入っていたが、バスマットがなく、お風呂上がり大変だった。バスマットの交換がないのであれば、その旨を明記しておいてほしかった。
Stayed 2 nights in Sep 2024

4/10 Poor

SATOSHI

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

再訪はないかも

ホテルの規模と比較し、フロントが1人しかおらず、待たされることが多い。 朝食はバイキング形式だが、品数が少なく食べるものがあまりない。 エレベーターが現在どのフロアにあるのかわからないため、エレベーター前での待ちが長い。 たまたまかもしれないが、客層は圧倒的に中国の方が多数を占める。 ユニットバスはかなり狭い
Stayed 1 night in Jan 2019