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The staff were very friendly and helpful when I had questions.
The room was clean and there was everything I needed such as phone and battery chargers and coin laundry.
The place was quiet and I had no problem sleeping in the night.
I will definitely use this hotel again.
Bruce
Stayed 4 nights in Apr 2024
Response from フロントデスク on 23 Apr,2024
Thank you very much for using Meitetsu Inn Hamamatsucho.All of our staff members are very happy to receive your compliments for our staff. We would be honored if we were able to help you have a comfortable stay.Although it is located in the city center as you said, it is very quiet at night. We look forward to seeing you again when you come to Tokyo. Thank you for your review.
This place is situated close to Metro and Jr lines. It was easy to get around town and even to the airport. Monorail only took 30 min to Haneda airport. There are coffee shops and restaurants nearby. Staff was amazing and always greeted you as you walked in. There is also a Family mart attached to the building which was great!
Cuong
Stayed 5 nights in Apr 2024
Response from フロントデスク on 17 Apr,2024
Thank you very much for choosing Meitetsu Inn Hamamatsucho.The hotel is close to the train station and there is a convenience store inside the hotel, which has been well received by our guests.We look forward to serving you again when you visit Tokyo.
6/10 Okay
Betty
11 Apr,2024
Liked: Staff & service
Overall it’s a decent place to stay for two nights. Check in was smooth and the customer service was very nice. The property is easy walking distance from Hamamatsucho station and many restaurants. The areas requiring improvements is the cleanliness of the mattress pad - I found many long hairs and some yellow stains. It’s obvious this is is not cleaned regularly. The building itself is dated but adequate. It’s ok for a short trip.
Betty
Stayed 2 nights in Apr 2024
Response from Meitetsu Inn Hamamatsucho FrontDesk on 11 Apr,2024
Thank you very much for choosing Meitetsu Inn Hamamatsucho.We would also like to thank you again for taking time out of your busy schedule to write this message.Thank you for the many compliments regarding our location and services.However, we are very sorry to hear that the mattress pad of your bed caused you some discomfort.We are very sorry for the smell in the unit bath, and we would like to express our sincere apologies.We will share your comments with our cleaning staff and review our cleaning methods.We would also like to express our deepest apologies from the entire staff.We are very sorry for your inconvenience.If you have any concerns, please feel free to contact the front desk at any time, even after you have entered your room.Please feel free to inform the front desk at any time, even after you have entered your room.We will take care of it immediately.We would like to continue to improve the comfort of our guests based on the opinions and words of our guests.We will continue to make every effort to make your stay with us even more comfortable and enjoyable.We hope that you will visit Meitetsu Inn Hamamatsucho again when you are in the neighborhood.All of us at Meitetsu Inn Hamamatsucho look forward to serving you.
Response from Meitetsu Inn Hamamatsucho Front Desk on 13 Mar,2024
Thank you very much for choosing Meitetsu Inn Hamamatsucho. We would also like to thank you again for taking time out of your busy schedule to write us. Please feel free to stay at the Meitetsu Inn Hamamatsucho again when you are in the neighborhood. All of us at Meitetsu Inn Hamamatsucho look forward to serving you.
4/10 Poor
Tan
11 Mar,2024
Disliked: Cleanliness, amenities
Cleanliness is below average for Japan’s standards. Can easily find another hotel of the same price range that is cleaner and gives better service.
Tan
Stayed 2 nights in Mar 2024
Response from Meitetsu Inn Hamamatsucho Front Desk on 11 Mar,2024
Thank you very much for choosing Meitetsu Inn Hamamatsucho.We would also like to thank you again for taking time out of your busy schedule to write this message.We are very sorry that you had an unpleasant experience with the cleaning and cleanliness of your room.We are very sorry for the smell in the unit bath.We will share your comments with our cleaning staff and review our cleaning methods.We would also like to express our deepest apologies from the entire staff.We are very sorry for your inconvenience.If you have any concerns, please feel free to contact the front desk at any time, even after you have entered your room.Please feel free to inform the front desk at any time, even after you have entered your room.We will take care of it immediately.We will continue to improve our guest services based on your opinions and words.We will continue to make every effort to make your stay with us even more comfortable and enjoyable.We hope that you will visit Meitetsu Inn Hamamatsucho again when you are in the neighborhood.All of us at Meitetsu Inn Hamamatsucho look forward to serving you.
Response from Meitetsu Inn Hamamatsucho Front Desk on 25 Jan,2024
hank you very much for staying with us. We are pleased to receive your compliments.We hope you will visit Tsuma again when you are in the area, and all of our staff look forward to serving you.
It was very convenient to all the places we planned including Yokohama and there are a few lines that we can choose from. There are many eateries around but can be quite crowded at times especially during weekdays. The front desk staff were friendly and helpful. The cleanliness of the room can be improved though.
Pamela
Stayed 10 nights in Jan 2024
Response from Meitetsu Inn Hamamatsucho Front Desk on 21 Jan,2024
Thank you very much for choosing Meitetsu Inn Hamamatsucho.We would also like to thank you again for taking time out of your busy schedule to write this message.As you mentioned, our hotel is located in a very convenient location with easy access to JR, Monorail, and subway stations. We have also received favorable comments from other guests about the convenience store, which can be used without going outside.We are very happy to receive many compliments from our staff.However, we are very sorry to hear that the cleaning of the rooms needs to be improved and that you were made to feel uncomfortable.We will share this information with our cleaning staff as soon as possible, and we will review the cleaning method and other aspects of the room again, and make every effort to improve it.We sincerely look forward to serving you again when you are in the neighborhood.
8/10 Good
Roland M Watanabe
17 Jan,2024
Roland M Watanabe
Stayed 2 nights in Jan 2024
Response from Meitetsu Inn Hamamatsucho Front Desk on 21 Jan,2024
Thank you for your interest. Thank you for your feedback.
Response from Meitetsu Inn Hamamatsucho Front Desk on 6 Jan,2024
Thank you very much for choosing Meitetsu Inn Hamamatsucho.We would also like to thank you again for taking time out of your busy schedule to write this message.We are very pleased to receive your compliments on our staff.We will continue to make every effort to make your stay with us as pleasant as possible, encouraged by your words.We look forward to serving you again when you come back to our neighborhood.
There is a convenience store in the lobby and the staff is always courteous and helpful!
Michael
Stayed 1 night in Dec 2023
Response from Meitetsu Inn Hamamatsucho Frontdesk on 12 Dec,2023
Thank you for your staying at Meitetsu inn Hamamatsucho.Thank you again for taking the time out of your busy schedule to post.We are so pleased that you were able to relax during your stay with us.We look forward to welcoming you to Meitetsu Inn Hamamatsucho again.
Great location from which to explore Tokyo. The rooms might be smaller than what Americans are used to, but if you’re looking for something close to the airport, a short distance from the subway, this is it. It’s very clean and the staff is friendly and helpful.
The hotel is clean and quiet. Close to train station. People are very nice
keya
Stayed 1 night in Oct 2023
Response from Meitetsu Inn Hamamatsucho Front Desk on 27 Oct,2023
Thank you for choosing Meitetsu Inn Hamamatsucho.Thank you again for taking the time out of your busy schedule to post.As our customers have said, our hotel is located a few minutes walk from JR/monorail Hamamatsucho Station and subway Daimon Station, making it very convenient for traveling to various parts of Tokyo. It has been well received.We are very happy to hear that you enjoyed your stay.Encouraged by the words of our customers, we will continue to work hard every day to ensure that everyone has a comfortable stay.Please be sure to use Meitetsu Inn Hamamatsucho again when you are in the area.All the staff are looking forward to seeing you.
The property is in a nice neighborhood with easy access to transportation. However, the room has moldy smell with black mold on bathroom door. My throat and nose were very irritated after one night, wouldn’t recommend unless the issue is fixed
Jiawei
Response from Meitutsu Inn Front desk on 18 Oct,2023
Thank you for using Meitetsu Inn Hamamatsucho.We would like to apologize for the inconvenience regarding the cleaning of your guest room.We are very sorry. Deeply apologize.Based on the opinions we received, we will continue to provide further guidance to our cleaning staff.We will do our best to prevent it from happening again.Thank you for posting your review.
Everything was nice except that the rooms were just a little small.
The staff was very helpful.
Parke
Stayed 1 night in Oct 2023
Response from Meitetsu Inn Hamamatsucho Front Desk on 16 Oct,2023
Thank you very much for choosing Meitetsu Inn Hamamatsucho.We would also like to thank you again for taking time out of your busy schedule to write this message.We understand that you may feel cramped in our rooms because they are compact in size.We have made every effort to make your stay more comfortable and relaxing in the limited space, while emphasizing functionality in spite of the compactness of the room.Based on the opinions and words of our guests, we will continue to strive to make the hotel even more comfortable for our guests.We will continue to make every effort to make your stay with us more comfortable and enjoyable.We hope that you will visit Meitetsu Inn Hamamatsucho again when you are in the neighborhood.All of us at Meitetsu Inn Hamamatsucho look forward to serving you.
I stayed at Meitetsu Inn Hamamatsucho for two nights. The hotel is located next to great transport and there are a handful of small restaurants in the area for lunch or dinner. As a solo female traveller, I felt comfortable walking from the train to the hotel at night. My room was clean and comfortable. The curtains kept out the light out in the very early morning so I was able to get sleep. For a single room, the bed was bigger than expected. There were extra pillows and pyjamas available. The front desk staff were courtesy and detail-oriented. One gentleman noticed I needed an umbrella and lent me one from the hotel which was much appreciated. I would definitely stay again.
Jessica
Stayed 2 nights in Oct 2023
Response from Meitetsu Inn Hamamatsucho Frontdesk Izumi on 7 Oct,2023
Thank you for staying at our hotel.We are so glad you to have a nice time in Tokyo.We hope to see you again!
Property was great! Location was amazing and within a short walk from 2 tube stations.
Very close to Tokyo Tower. Would definitely stay here again with my 2 teenagers
Rishona Melanie
Stayed 12 nights in Aug 2023
Response from Meitutsu Inn Front desk on 25 Aug,2023
Thank you so much for staying here,and taking time to send this message for us.We hape you had a good time in Tokyo.And all of us are looking forward to see you again.Thank you.
It is at a great location and the staff were friendly. Very convenient to get to and from Haneda Airport - with several subway options without transfers. Good for solo travelers as well. Lots of dining options near the hotel.
MJ
Response from Frontdesk staff on 30 Jul,2023
Thank you very much for choosing Meitetsu Inn Hamamatsucho.We would also like to thank you again for taking time out of your busy schedule to write this message.As you mentioned, our hotel is located within a few minutes' walk from JR/Monorail Hamamatsucho Station and Daimon Subway Station, making it very convenient for travelers to various parts of Tokyo, and we have received favorable comments from many guests regarding our location.We are delighted that you enjoyed your stay with us.We are encouraged by your kind words and will continue to make every effort to make your stay as comfortable as possible.We hope you will visit Meitetsu Inn Hamamatsucho again when you are in the neighborhood.All of us at Meitetsu Inn Hamamatsucho look forward to serving you.
Very friendly reception even though their english is limited but they are super friendly and always willing to help you. Hotel is clean and quiet yet near to 2 subway stations, so it is very convenient. Lots of eatary and restaurants nearby and walking distant to Zojoji temple. Stayed twice and will come back again.
SOK HOON
Stayed 7 nights in Apr 2023
Response from Frontdesk staff on 24 Apr,2023
Thank you for staying with us.We are looking forward to seeing you again.thank you very much.
Convenient location to Hamamatsucho monorail and JR station. World Trade centre development works makes North exit access to monorail a bit more inconvenient. Lots of eating places nearby but check opening times. No major shopping streets or department stores, only convenient stores.
Lily
Stayed 1 night in Mar 2023
Response from Frontdesk on 18 Apr,2023
Thank you for staying at Meitetsu Inn Hamamatsucho.
Meitetsu Inn has always been a favorite for us because of its easy accessibility to major transportation hubs in Tokyo, lots of dining options and most especially the great service rendered by the hotel staff.
florence
Stayed 1 night in Mar 2023
Response from Frontdesk on 18 Apr,2023
Thank you for staying at Meitetsu Inn Hamamatsucho.We are looking forward to seeing you.
Super
Friendly staff and a very clean although quite small room. I can never figure out how to unpack my back in small rooms like this but otherwise it is so worth the value of a clean safe and convenient stay.
Great location near train station and lots of various restaurants.
Spotlessly clean, new fittings and soooo comfy.
It’s a cozy room fitted with everything you need.
Staff were just perfect. Check in smooth and fast. Highly recommended
Great staff! Hotel was very clean. There’s a Family Mart right next door which is very convenient. The train to most favorite areas in Japan is a 5 min walk from the hotel. Would recommend and stay again.
It’s right next to the Hamamatsuchho station and it’s close to great restaurants. Convenient to go to the airport. Well managed property. Friendly and helpful staff. I would like to stay here again and I highly recommend it to anybody.