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Tokyu Stay Shibuya

3.0 star property
Travelers can explore Shinjuku Gyoen National Garden's serene landscapes or dive into Tokyo's electric atmosphere near the iconic Shibuya Crossing

Choose dates to view prices

Tokyu Stay Shibuya offers a refreshing haven near Shibuya Crossing. Guests enjoy city views from the rooftop terrace and free in-room WiFi. The hotel's multilingual staff and convenient luggage storage make it ideal for urban explorers.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
  • 24/7 front desk
The current price is S$239
7 Jun - 8 Jun

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About this property

Tokyu Stay Shibuya

  • Hotel remodelled in 2023 and located near Shibuya Crossing
  • Located close to Shibuya Saunas and Mori Art Museum, Tokyu Stay Shibuya provides a rooftop terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Breakfast (surcharge), a computer station and a lift
    • Luggage storage, a 24-hour front desk and a front desk safe
    • A vending machine and multilingual staff
    • Guest reviews say great things about the helpful staff, first-rate property condition and location
  • Room features
  • All 126 rooms include comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with deep-soaking baths and bidets
    • LCD TVs with digital channels
    • Kitchenettes, fridges and microwaves

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  • Air-conditioning
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM

Contactless check-in and check-out are available

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately JPY 1320 per person
  • Cleaning/housekeeping/linen fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tokyu Stay Shibuya pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Tokyu Stay Shibuya?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on 7 Jun, 2026 start from S$239, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tokyu Stay Shibuya?

This hotel doesn't offer parking.

What time is check-in at Tokyu Stay Shibuya?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Tokyu Stay Shibuya?

Checkout is at 11 AM.

Where is Tokyu Stay Shibuya located?

Located in Shibuya, this hotel is within a 15-minute walk of Shibuya Saunas and Shibuya Crossing. Mori Art Museum and Shinjuku Gyoen National Garden are also within 3 mi (5 km). Shinsen Station is only a 3-minute walk and Shibuya Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 708 out of 1004 reviews
Rating 8 - Good. 219 out of 1004 reviews
Rating 6 - Okay. 56 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 4 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Steve Alpizar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size and really clean, the staff is friendly and helpful 💕
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room, excellent hotel staff, great location
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location away from the crowds, convenient 711 a short walk away. Would stay here again.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Rosielin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Comfortable Bed, large room for Japanese standards, great location for restaurants.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, attentive staff and good service. Lots of ammenities and locations to eat at around the area.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Tahlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay would 100% come back, in a perfect location!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Spurthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to have an in-unit washer/dryer (though it took our one cycle 4.5 hours to complete and the clothes were still not fully dry). Room itself was great — clean and spacious enough. Staff were super friendly and helpful too! Would recommend this place.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Serene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of food and shopping - all within walking distance.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy & helpful staff and delicious coffee downstairs :)
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation with great location. Walking distance to the crossing. Lots of amenities, restaurants and 7-11 just down the road.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, Helpful staff, very pleasant stay
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable added bonus of a washer in the room , small cafe in the lobby area
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good Wi-Fi, air worked well and staff was great.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, loved the laundry. Great location!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly good location. 10min walk to station. Lots of restaurants near it.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Nishii

Liked: Cleanliness, amenities, property conditions & facilities
The room size, cleanliness, staff, and location were all excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff. Close to everything
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Yui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the clean room with washer & dryer, also Refa amenity and shower head was the best !!! Definitely comeback !
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice layout of room. Staff was very nice and helpful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ramanpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly. Room had all amenities a tourist would need. Shower was perfect. Room was clean. I used the in-room laundry machine often during my 4 night stay.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect location, quite enough when you needed it. About a 10 to 15 minute walk to Metro. Staff was super friendly, room was super clean. Incredible bathroom! Amazing high-quality blow dryer and soft robes provided. Loved having a mini kitchenette!
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

La Verne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff and property were just what we were hoping for. Our room had plenty of space and the bathroom amenities were excellent. Since we were only there 1 night, we can't wait to come back and stay on our next visit.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

PEIYI

Liked: Cleanliness, staff & service, amenities
Yes love the location The staff was very kind and helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Shibuya and not far from the station. Washing machine in the room was useful to clean clothes. Reception staff helped with luggage transfer and made the process very easy.
Stayed 4 nights in Mar 2026