Trowle Common Hotels from S$74

"The customer service was outstanding. The best I've received in years. It started with a warm and friendly welcome when I checked in after a long journey. The gentleman on reception greeted me with a genuone smile, the process was speedy and I liked that he advised me my room number was written in the keycard, rather than saying it out loud as is usually the case. As a woman travelling alone, I appreciated this. The room was clean, spacious and the bed and pullows were comfortable. The shower had good pressure, though I wasn't impressed with the bath. The plug hole in the middle of the bath was awkward and when you stand on it the bath filled up, which was also right under the showerhead. The bath was also quite high to get into for someone who isn't that tall. Breakfast was hot and fresh, and It was nice that someone visoted the table to make sure everything was ok, and ask if there was anything else they could offer. Dinner in the restaurant was lovely and fresh.Every member of staff I met greeted me with a smile, and asked if I'd had a good day. That small detail means a lot when you travel lots for work. In summary, quite simply excellent. The customer service is outstanding!"

"Our stay at the hotel was so enjoyable, we stayed two nights and it had all the amenities we needed for our stay and there are a few things really added to our experience that I want to praise: - Holding bags before checking in was extremely easy, you get given tickets correlating to your bags and made it very easy to keep them on hold whilst we explored pre- checkin - We chose to not have our room cleaned the first night of our stay, it was easy to hang the usual sign on our door but what was really lovely was that we came back to an extra loo roll and two more bottles of water in a bag on our door left by house-keeping. It's extra touches like these that really add to a stay! - Finally, my partner and I typically struggle with sleeping in hotel beds, we're both very much people that don't typically enjoy being away from our own however the beds we had in our room were second to none and both of us had a great night's sleep. The pillows in particular were amazing and really added to the comfort of the bed. Overall the stay was brilliant, and we'll definitely recommend Clayton to any friends that stay in Bristol, and will now look out for their hotels elsewhere from how positive this experience was!"

"Great service, no early check-in tariff, top floor request noted and delivered. Would stay again!"

"Room was very comfortable "

"Staff were all helpful the hotel was very clean our room was spotless and breakfast was superb. Very close to the train station and a short walk to the city centre. Great hotel "

"Everything was great. The staff were EXTREMELY helpful. "

"Fantastic hotel in a great location, Friendly staff and great facilities."

"The staff were especially helpful and accommodating especially Bethany and Richard. The friendly manner and smiling faces of the staff were more than enough to make up for a wet windy day. Richard was especially accommodating in allowing me to store my luggage closer to my departure time ( which was quite late into the night). "

"Great location from which to explore the city, plenty of places to eat nearby and lots of good pubs. Room was clean and well appointed with everything we needed for our stay. Breakfast was excellent with a great choice which catered for all."