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Reviews of BATIQA Hotel Cirebon

3 out of 5
BATIQA Hotel Cirebon
JL. Dr. Cipto Mangunkusumo, Kesambi, West Cirebon, West Java

Reviews

8.2

Very good

Rating 10 - Excellent. 6 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

kim kheng william

Liked: Staff & service
Stayed 3 nights in Jul 2023
Response from Agustina Herliyanti on 3 Aug,2023
Dear Mr. Kim Kheng William Warm greetings from Batiqa Hotel Cirebon, Thank you for staying at Batiqa Hotel Cirebon and sharing your experience with us. Glad to know that Mr. Kim Kheng William had a positive overall experience. We are happy to look forward to welcoming Mr. Kim Kheng William back at Batiqa Hotel Cirebon on the next opportunity. Warm regards, Agustina Herliyanti Sales & Marketing Manager

10/10 Excellent

Daniel

Stayed 1 night in Jun 2022
Response from Syahril on 8 Nov,2022
Bapak Daniel yang terhormat,Terima kasih telah memilih Batiqa Hotel Cirebon dan telah meluangkan waktu untuk memberikan rating bintang serta komen positive untuk hotel kami melalui Hotels.com.Kami sangat senang fasilitas dan pelayanan yang kami berikan sesuai dengan yang di harapkan, komen positive ini telah kami bagikan bersama team sebagai motivasi kami untuk selalu memberikan pelayanan terbaik kami.Kedatangan berikutnya di Batiqa Hotel Cirebon akan sangat kami nantikan kembali dan tetap jaga kesehatan.Salam,Syahril SyafrialdiFront Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable quite breakfast is ok standard friendly staff
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thing I like is the hot water and cleanliness of the room. The thing I dont quire like is the AC not strong enough during noon time
Stayed 1 night in Jun 2019

8/10 Good

Ferry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ferry family
Standard Breakfast, not equal with room rate/hotel rate.
Stayed 1 night in Jun 2019

10/10 Excellent

ARNOLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thank you all
The room was good and so is the hotel, however there was not enough for a car park
Stayed 1 night in Dec 2018

6/10 Okay

Michel

Business trip
Hotel is good for the price, small but cosy. Rooms are quite small, but comfortable. Breakfast area, needs to be improved, not much variety if you are not used to eat indonesian warm food for breakfast. Sitting area also very small, if you come during normal busy hours, there might be difficulties to get seating. Parking area is too small too. Good point, staff is friendly and have a very pleasant approach.

4/10 Poor

Masayuki

Business traveller
チェックイン時、フロントにスタッフが他にいるのに1組のお客様にのみ対応していて、だいぶ待たされた。レストランのスタッフは皆さん良い対応で夕食もおいしかった。
Stayed 1 night in Apr 2024

10/10 Excellent

Lili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Agustina on 28 Jan,2024
Dear Mrs. Lili,Thank you for choosing Batiqa Hotel Cirebon and for taking the time to provide a star rating for our hotel . We are very happy that the facilities and services we provide are as expected. We are happy to provide good service during Mrs. Lili stay at the Batiqa Hotel Cirebon. We will look forward to your next arrival at Batiqa Hotel Cirebon and stay healthy.Regards,Agustina HerliyantiSales Marketing Manager

10/10 Excellent

Lili

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Agustina on 9 Oct,2023
Dear Mrs/Mr Lili, Thank you for choosing Batiqa Hotel Cirebon and for taking the time to provide a star rating for our hotel via Google. We are very happy that the facilities and services we provide are as expected. We will look forward to your next arrival at Batiqa Hotel Cirebon and stay healthy. Regards, Agustina Herliyanti Sales Marketing Manager

8/10 Good

raiho

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
깨끗하고 식당괜찮음
방도 깨끗하고 룸써비스노 24시간이라 매우 편리하였습시다. 다만, 방에 safety box, hair dryer가 없어서 다소 아쉬웠음. 일단 추천드립니다.
Stayed 2 nights in Apr 2021

10/10 Excellent

ILHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 3 nights in Jan 2020

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Aug 2018

8/10 Good

Toni, Jakarta

Liked: Cleanliness, staff & service, room comfort
Parkir yg kurang daya tampung
Daya tampung parkir tidak seimbang dengan jumlah tamu atau kamar. Walaupun ada fasilitas valet parking dengan pelayanan yg ramah, tetap membuat tamu menunggu, dengan mememaksakan parkir paralel membuat sirkulasi kendaraan sedikit terhambat.
Stayed 2 nights in Jun 2017

8/10 Good

yanthy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort