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Reviews of Astor York - Hostel

2 out of 5
Astor York - Hostel
124 Holgate Rd, York, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 98 reviews" "
Rating 8 - Good. 24 out of 98 reviews" "
Rating 6 - Okay. 9 out of 98 reviews" "
Rating 4 - Poor. 0 out of 98 reviews" "
Rating 2 - Terrible. 3 out of 98 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

nicko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well worth it indeed
The staff is doing extra mile- his name is Indu… greeting and welcoming such as professional- make me so home… welldone Astor… welldone Indu
Stayed 1 night in Dec 2023
Response from Astor York team. xx on 17 Feb,2024
Hi Nicko. You made my day. Thank you very much for your review. It's really nice to hear you enjoyed staying with us. We have really dedicated team of staff 24/7 for your convenient. They will go an extra mile to make sure everything is running smoothly to comfort the staying of people. Hope to see you again.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay reasonably priced for easy walking access to the main centre (close to Micklegate) and shopping.
Stayed 6 nights in Dec 2023

10/10 Excellent

Joanne Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Louise & the Astor York team on 24 Nov,2023
Hi Joanne, great to have you stay with us again. All the best & see you again soon.

8/10 Good

Joanne Alice

Stayed 1 night in Aug 2023
Response from The Astor York Team on 16 Aug,2023
Hi Joanne Alice, thanks for staying with us.Hope to see you again soon.Safe & happy travels.

8/10 Good

Srikanth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to stay
Staying in Astor is amazing And staff is very friendly
Stayed 4 nights in Aug 2023
Response from The Astor York Team on 12 Aug,2023
Thank you Srikanth, hope you can come back soon.

10/10 Excellent

Hoi Kiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Staff was very friendly and helpful. The kitchen is very spacious and they have everything I need. I loved the common areas as it’s very cozy and comfortable. Dorms are clean and neat. Met some new friends here and I would come back if I were to visit York again. Highly recommended!
Stayed 2 nights in May 2023
Response from The Astor York Team on 26 Jun,2023
Thank you for your amazing review! We're super happy to hear you enjoyed your stay with us. We have been trying that guests feel homely and warm while staying at our hostel :) We hope to see you again in the near future. Much love xxx Astor Fam

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, not far from train station or centre of York. Staff were friendly and helpful. Room was clean and quiet.
Stayed 1 night in May 2023
Response from The Astor York Team on 2 Jun,2023
Thank you for your fantastic review! We're super happy you enjoyed your stay. We have been trying to do our best that our guests feel welcome and happy while staying with us. We have spacious kitchen fully equipped with appliances. And we offer free coffee and tea in our kitchen. We hope to see you again in near future. Much love Astor Fam

10/10 Excellent

Nasrin

Stayed 1 night in May 2023
Response from The Astor York Team on 2 Jun,2023
Thank you for your review! We're so happy you enjoyed your stay. We have been trying to do our best that our guests feel welcome and happy while staying with us. We have spacious kitchen fully equipped with appliances. And we offer free coffee and tea in our kitchen. We hope to see you again in near future. Much love Astor Fam

10/10 Excellent

Ma. Glory Fel

Liked: Cleanliness, staff & service, amenities
Really had a great tims
Stayed 2 nights in Apr 2023
Response from The Astor York Team on 28 Apr,2023
Thank you for your amazing review! We're so happy to hear that you enjoyed your stay. We have beautiful facilities to cater for everyone. Also, we offer complimentary coffee and tea in our kitchen and you can enjoy having breakfast to only 3 :)

10/10 Excellent

Khoon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Apr 2023
Response from The Astor York Team on 28 Apr,2023
Thank you for your awesome review! We're so happy to hear that you enjoyed your stay with us. We have comfy common areas, and beautiful kitchen with fully equied kitchen appliances. We hope to see you again in the near future much love from the Astor Fam xxx

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 2nights stay in Astor while in York was amazing. Its just 15-20min walk from citycenter, and everything you need is avail there like bar, common kitchen and lounge. The bfast for 3£ was really good, you can have whatever you like. I stayed in 4bedroom female, on my 1st night we were only 3 and my last night I got to own the whole room. And it was clean. You just need to share the room and amenities with others but the price is just right if youre looking for a budget hostel or a trip with a tight budget and if its ok with you sharing with others. And you can meet other guests staying there, they are friendly and the staffs as well. You cant really have privacy inside the room since its sharing but good thing my roomates were nice. There's also some noise from other room late at night so be sure to have earplugs. Overall, my stay there was awesome!
Stayed 2 nights in Mar 2023
Response from The Astor York Team on 3 Apr,2023
Hi thank you so much for staying with us, we are super happy to hear you made good use of all our awesome facilities & met some new friends. Our friendly reception staff are always available should you need any thing at all. Hope to see you again soon. Safe & happy travels.

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay with some great amenities. The short walk to the centre of york made it perfect for exploring the sites. The staff were lovely and gave us super recommendations for things to see. Would definitely recommend a stay here.
Stayed 2 nights in Feb 2023
Response from The Astor York Team on 13 Apr,2023
Hey Emily, thank you so much for staying with us, happy you had a good time with us & enjoyed the beautiful city.Safe & happy travels.

2/10 Terrible

Dinesh Bhaurao

Kitchen is not 24 hours open. Property is too far and when you come late ..they will not let you use the kitchen. Terrible
Stayed 7 nights in Jan 2023
Response from Reception on 25 Jan,2023
Thank you for your feedback

8/10 Good

Simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly and welcoming. Would definitely recommended for a few nights local to all sights
Stayed 2 nights in Jan 2023
Response from The Astor York Team on 11 Jan,2023
Hey Simone, thanks so much for staying with us, hope to see you again soon, safe & happy travels.

10/10 Excellent

Gary

Stayed 2 nights in Nov 2022
Response from The Astor York Team on 23 Nov,2022
Hey Gary, super happy you enjoyed your stay with us, thanks so much for the 10/10 it really means a lot.Happy travels & hope to see you again soon.

10/10 Excellent

Magi

Stayed 1 night in Oct 2022
Response from The Astor York Team on 9 Nov,2022
Thank you for your review! We are happy to hear you had a good time staying with us :)

10/10 Excellent

Carolien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room
Stayed with a friend. Paid £5 for parking my car. I stayed in a clean single en-suite room. Clean sheets and a towel. It even had a tv. The room was on the top floor and had a lovely cosy appearance. Private shower and toilet. Toilet had minor issue with the flush button but nothing mayor.
Stayed 2 nights in Oct 2022
Response from The Astor York Team on 5 Oct,2022
Hi Carolien, thank you so so much for your lovely review and the feedback! We are so happy to hear that you had such a wonderful time staying with us. We loved having you here and hope to welcome you back one day soon. Till then, much love and have the best of times,

10/10 Excellent

Claire

Stayed 2 nights in Sep 2022
Response from The Astor York Team on 20 Sept,2022
Thank you Claire for your review! We are super happy to hear that you had such a great time staying with us. Much love,

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from The Astor York Team on 18 Sept,2022
thankyou so much!take care and all the best :)))

10/10 Excellent

Georgios

Stayed 1 night in Sep 2022

2/10 Terrible

Kevin

Stayed 1 night in Aug 2022
Response from The Astor York Team on 18 Sept,2022
cheers Kevin :)appreciate you taking time to review us!happy travels :)

8/10 Good

miss emily m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didnt have high hopes cause of the fact its a hostel. But it was clean, comfy, staff were lovely, room was nice. Would defiantly book again. Only issue is the ensuite is on the smaller side but that didnt affect me to much
Stayed 2 nights in Aug 2022
Response from The Astor York Team on 30 Aug,2022
Thankyou so much :) its great to know you had a great time here and would visit us again :) Hostels are the place place to stay when travelling! We appreciate you and hope to see you again!

10/10 Excellent

Yoko

Stayed 1 night in Aug 2022
Response from The Astor York Team on 23 Aug,2022
Thank you so much Yoko, great to meet you, come back soon to beautiful York.

8/10 Good

ZICHONG

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2022
Response from The Astor York Team on 10 Aug,2022
Hi, thanks for staying with us, hope you enjoyed your stay in beautiful York, come back soon.

10/10 Excellent

Susan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very accommodating. this is a hostel but we were two families with teenagers and had a great time. Nice environment.
Stayed 1 night in Jul 2022
Response from The Astor York Team on 10 Aug,2022
Hi Susan, thanks so much for staying with us, happy to hear the family had a great time, hope to see you again soon.

6/10 Okay

SANDRA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very basic
Glad it was only one night. Staff were helpful and friendly but room was very tired, small and basic. Clean but very shabby furnishings.
Stayed 1 night in Aug 2022
Response from Reception on 10 Aug,2022
Hi Susan, We constantly try to improve so thanks for your feedback. Safe & happy travels from here.

10/10 Excellent

Jon

Stayed 1 night in Aug 2022
Response from The Astor York Crew on 5 Aug,2022
Thank you so much, hope to see you again soon.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome to York! Great vibe.
Stayed here with my family and what a great introduction to hosteling. Very cool vibe, nice outdoor space and they let the kids choose Spiderman for movie night. Staff was super cool and friendly. Not too far from the City Centre or the train station. We had two bunkbeds and a private bath.
Stayed 2 nights in Jul 2022
Response from The Astor York Crew on 25 Jul,2022
Hey John, thanks for the 10/10, we were really happy to have you & the family here, glad you made good use of all our awesome facilities & got to see the beautiful city of York. Come back any time. Love from all the "super cool" Astor York team

10/10 Excellent

dave

Stayed 1 night in Jul 2022
Response from The Astor York Crew on 25 Jul,2022
Hi Dave, Thank you so much for this 10/10 it really means a lot. Glad you enjoyed your stay with us & hope to see you back here very soon.

10/10 Excellent

Malaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy hostel
Arrived near midnight after a delayed train and still received a very warm and friendly welcome! The 4 bed female dorm was compact and clean with a comfy bed, and a clean bathroom. I enjoyed a free coffee in the well stocked kitchen and pretty dining area, and received tourist advice at reception too. The whole place looked cosy and inviting, and I’ll definitely stay here again! Plus it is only a 10-15min walk to the main city centre so it’s ideal!plus I felt safe travelling as a single female which is always a plus.
Stayed 1 night in May 2022
Response from The Astor York Team on 16 Jun,2022
Hi Malaka, thank you so much for staying with us, happy you got to make use of all our great facilities & meet the friendly team. Can't wait to have you stay with us again. Safe & happy travels.

8/10 Good

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from The Astor York Crew on 19 May,2022
Hey Elliot, thanks for staying with us. Thanks for reviewing, hope to see you back soon. Safe & happy travels.

10/10 Excellent

Dianne, ringwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness, value for money, communal rooms to read/chill, kitchen to create, friendliness of other guests, birds in garden
Stayed 1 night in Apr 2022
Response from The Astor York Crew on 26 Apr,2022
Hey Dianne, thanks for your review, happy to hear you had a chilled out stay & made full use of our facilities. We are so lucky to have the garden space to share with the wildlife & relax in. Come back soon.

10/10 Excellent

Jatin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from The Astor York Crew on 27 Apr,2022
Hey, thanks so much for staying with us, come back soon. Safe travels.

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2022
Response from The Astor York Crew on 29 Apr,2022
Thank you so much for staying with us, come back soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, hope to see more plug
Think there should be more Socket Plug in the room. As I can remember, in all the hostels I've ever been around the world, there would always be at least one plug(or USB) near each bed and a small reading light. Also please remember to bring your own hair drier, there's none in the room. The kitchen is large, however I'd suggest implementing a vent fan in the kitchen. There're free coffee and tea in the kitchen. Also the beds are very solid which means when you climb up the bed you won't make much noise and wake up others.
Stayed 2 nights in Apr 2022
Response from The Astor York Crew on 26 Apr,2022
Hey, thanks for staying with us & taking time to review. Our awesome reception staff are her for you 24/7 if there's anything you should need, extension leads, adapters hairdryers, we've got it all :) our modern, fully equipped kitchen is open all day & has everything you need from making a quick cuppa to a full on roast dinner. Hope to see you again soon. Safe & happy travels.

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to lay your head whilst enjoying the sights of York
Stayed 1 night in Apr 2022
Response from The Astor York Crew on 17 Apr,2022
Thank you so much Natalie! We loved having you here with us and hope you come visit us again in beautiful York one day :) All the best

10/10 Excellent

Paul, Broughty Ferry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation if you are looking for somewhere to stay on a budget. A 10-15 walk from the train station and York city centre and also on the main bus route.
Stayed 3 nights in Apr 2022
Response from The Astor York Crew on 6 Apr,2022
Thank you so much Paul for the review! We are super happy to hear you had such a grant time with us. Much love, your Astor @ York Team :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from The Astor York Crew on 8 Feb,2022
Hi, thank you so much for this, it really means a lot. Hope to see you again soon.

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable, great location
Nice private room in the hostel, well placed a 20-30 min walk into York, on site parking very helpful. Not a 5* hotel, but bathroom recently done, clean and comfortable, everything we needed. Staff were very friendly, and gave us a tour when we arrived. Lots of shared amenities downstairs for socialising if that’s your sort of thing. No noise from other guests heard in the room, could hear the road a little, but very easy to tune out if you’re used to it. Would happily stay again, thank you!
Stayed 2 nights in Dec 2021
Response from The Astor York Team on 14 Jan,2022
Hi Gemma, thank you so much for your lovely review and the feedback! We are so happy to hear that you had such a good time staying with us and we would love to host you again some day. Till then, have the best of times, your Astor @ York Team :)

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Staff are very efficient and helpful
Stayed 5 nights in Dec 2021
Response from The Astor York Crew on 29 Dec,2021
Hi Thank you for your review! We are happy to hear that you had a good time staying with us and that our staff helped make your stay even better. All the best, the Astor @ York Team :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely Recommended
My stay was very comfortable and the stuff very polite and helpful! Definitely recommended!
Stayed 3 nights in Dec 2021
Response from The Astor York Crew on 17 Dec,2021
Thank you for your review and the feedback! We are happy to hear that you had a good time staying with us and hope to welcome you back one day :) Till then, have the best of times, the Astor @ York Crew :)

8/10 Good

Dd

Liked: Cleanliness, property conditions & facilities, room comfort
Good value
The room was fine, decent value for the area
Stayed 2 nights in Dec 2021
Response from The Astor York Team on 12 Dec,2021
Thank you for your review! We are happy to hear that you had a good time staying with us, and hope to welcome you back one day. All the best the Astor @ York Crew :)

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed for the weekend to go and explore York’s weekend markets. 10 minute walk to the shops and found a fantastic Indian restaurant on Friday night. Quick cab into town after a nice hot shower on Saturday. Long day and back to rest for the night. Room was a good size, bed was ok. Only 2 down points - 1 lights were taped constantly on for the bathroom so at night you got the halo of hell. The other was the windows rattling like a swing gate due to the high winds. But staff were lovely, the radiator was toastie warm, I’d go back again 😁
Stayed 2 nights in Dec 2021
Response from The Astor York Crew on 7 Dec,2021
Hi James, thanks for reviewing us, happy to hear you had a good time in here in York & enjoyed your stay at Astor. Come back again soon & we promise to switch off all lights & the wind too ;)

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice quiet area, cheerful team
Relaxed placed. Team was welcoming & helpful. Double room was clean and good space. However, public areas need a bit more care and airing, some lick of paint would be also welcoming for whole property. Windows are in need either double glazing or fixing them up as they were rattling whole night.
Stayed 1 night in Nov 2021
Response from Reception on 3 Dec,2021
Hi, thank you for your review and the feedback. We are happy to hear that you had a good time staying with us and that our staff was able to make your stay such a pleasant one. We are lucky to be located in a Grade 2 historic building, which comes with its own little quirks, however, we are always updating our hostel and happy for feedback so we can continue to make everyone's experience with us the best ever. All the best, the Astor @ York Team :)

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Nov 2021
Response from The Astor York Crew on 12 Nov,2021
Hi David, thanks for staying with us, hope to see you back here soon, safe & happy travels.

10/10 Excellent

Tony

Liked: Cleanliness
Good size room staff helpful no problems
Stayed 2 nights in Nov 2021
Response from The Astor York Crew on 8 Nov,2021
Thanks Tony, happy to help, enjoy your stay.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from The Astor York Team on 28 Sept,2021
Thankyou so much! it was our pleasure having you over :) welcome back anytime :))))

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from The Astor York Crew on 15 Jul,2021
Thanks for staying with us, safe & happy travels.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place lovely staff
Great place and lovely staff. Everything was just so relaxed and the staff were really helpful.
Stayed 1 night in Jun 2021
Response from The Astor York Crew on 30 Jun,2021
Hi Wendy, thanks for the amazing review, really happy you had a relaxing stay here, we can't wait to see you again.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Really Disappointed no lifed !! Afternoon 5 pm call taxis £9 to the red lion hotel then return £16 in evening so different price?? Lovely area!
Stayed 2 nights in Jun 2021
Response from The Astor York Crew on 8 Jun,2021
Thanks for your feedback, it's true this is a lovely area & only 15 minutes walk from the center. Our awesome building is over 170 years old & grade II listed, therefore a lift simply isn't possible. We are always happy to help with luggage. The bus service was maybe a better option, only a few pounds & goes from right outside the hostel.