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Hermitage Hotel OCEANA COLLECTION

4.0 star property
Travelers gather around the cozy lobby fireplace, dine at two on-site restaurants, and access an outdoor pool while experiencing exceptional hospitality

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Located near Bournemouth Lower Gardens, the Hermitage Hotel OCEANA COLLECTION welcomes guests with a warm lobby fireplace, two restaurants, and a coffee shop. Visitors enjoy in-room WiFi, outdoor pool access, and consistently praise the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
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About this property

Hermitage Hotel OCEANA COLLECTION

  • Upscale family-friendly hotel near Bournemouth International Centre
  • Located close to Bournemouth Lower Gardens and Bournemouth Pavillion Theatre, Hermitage Hotel OCEANA COLLECTION provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar.
  • You'll also find perks such as:
    • Outdoor pool access nearby
    • Buffet breakfast (surcharge), self-parking (surcharge) and access to a nearby indoor pool
    • Wedding services, a TV in reception and a lift
    • Coffee/tea in reception, a front desk safe and concierge services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 76 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra amenities include:
    • Highchairs, children's dinnerware and art supplies
    • Shower/bath combinations, free toiletries and hairdryers
    • 32-inch LCD TVs with digital channels
    • Electric kettles, heating and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20, per pet, per night, plus a deposit of GBP 50 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 10 kg per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Cots (infant beds) are available for GBP 6.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
  • Self-parking fee: GBP 14.00 per day
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Frequently asked questions

Does Hermitage Hotel OCEANA COLLECTION have a pool?

Yes, this property has outdoor pool access.

Is Hermitage Hotel OCEANA COLLECTION pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of GBP 50 per stay and a fee of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hermitage Hotel OCEANA COLLECTION?

Self-parking is available for GBP 14.00 per day. Limited spots are available.

What time is check-in at Hermitage Hotel OCEANA COLLECTION?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hermitage Hotel OCEANA COLLECTION?

Checkout is at 11 AM.

Where is Hermitage Hotel OCEANA COLLECTION located?

This family-friendly Bournemouth hotel is located on the waterfront, steps away from Bournemouth International Centre, Bournemouth Lower Gardens and Bournemouth Pavillion Theatre. Bournemouth Beach and O2 Academy Bournemouth are also within 3 mi (5 km). Bournemouth Station is 23 minutes by foot.

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Reviews

Reviews

8.0

Very good

8.8

Cleanliness

9.2

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 392 out of 1000 reviews
Rating 8 - Good. 333 out of 1000 reviews
Rating 6 - Okay. 167 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

Reviews

Verified

6/10 Okay

David

Liked: Staff & service
Hotel is in a great position very close to the beach and shops
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Spotless clean warm room Best located hotel in Bournemouth
Stayed 1 night in Jan 2026
Verified

8/10 Good

Clare

Liked: Cleanliness, property conditions & facilities
Clean room and helpful chatty staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

J

Liked: Cleanliness, staff & service
Great room and reception staff. Breakfast was terrible though sadly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Great stay nice room good price nice breakfast ideal location for Bic we will be back
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely big room, good service, perfect spot opposite the BIC
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Great room. Connor especially was fantastic at check in.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

ROBERT

Liked: Cleanliness, amenities
Room was good warm and clean tea/coffee facilities and king size comfy bed.Parking on sit is £14 a day.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
Staff very helpful,food good and plentiful,room clean and comfortable
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Elin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff, lovely breakfast, quiet room. Clean - would recommend!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
The hotel is a bit tired looking but we couldn’t fault the cleanliness and the attitude of the staff. Will definitely return as the ideal location for the Pavilion theatre
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Lesley

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Like most of our seaside resorts and hotels this hotel is showing its age. for a four star hotel the food was ok but if you are going to offer a minimal menu then at least do it well. If you do not have ample parking for your guests you should at least consider offering parking elsewhere FOC or at a reduced rate and advising your guests clearly and specifically about the issues you have with parking so that they can time their arrival better. The staff where all pleasant and helpful and the hotel satisfied our requirements for the weekend we had planned. Thank you
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Darren

Liked: Cleanliness, amenities
Room was good, little dated but expected for an older hotel. Staff were fine and helpful. Only complaint is breakfast, the small buffet area was crowded and only one coffee machine meant it felt chaotic.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy and a superb location!
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hotel in great location for shopping and beaches
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in/out with friendly staff throughout. We’ve stayed several times previously and will definitely return again.
Stayed 1 night in May 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, rooms had very recently been redecorated so in great condition, Excellent location as very close to beech and peer.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities
Lovely comfortable room overlooking the sea. Everything we needed for an overnight theatre stay . Really well situated hotel opposite the beach 5 minutes to the BIC and Pavillion theatres and shops . Parking is a bit pricey on site nearly £15 per night but there is a car park a short walk away that charges £6.30 for 24hrs
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. The hotel is perfect for going to the beach,park and shops and eateries
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Diane

Very nearby to Bournemouth Beach. Good location..
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

This hotel is situated in the best place for everything you need. The staff are friendly and always there if needed. The breakfast was fabulous. We will be back.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and perfect location for BIC, beach and other bars and restaurants. Also got upgraded to a suite so very happy.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Helpful, friendly and chatty staff.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Josie

Liked: Cleanliness, staff & service, room comfort

Nice hotel

Nice hotel with lovely service. Breakfast is excellent. I wouldn’t rate this hotel 4star maybe 3 star and needs a little updating in places but overall a good hotel.
Stayed 1 night in May 2025
Verified

8/10 Good

Jacelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for one night lovely hotel lovely clean room close to BIC and the beach. Had a meal there but meat was very fatty but other than that the stay was positive. And definitely will be staying again.
Stayed 1 night in Mar 2025