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Hotel New Otani Osaka

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Opulent escape with castle views

Elegant and opulent, this hotel offers stunning views of Osaka Castle and a serene park setting. Enjoy spacious rooms, impeccable service, and a variety of dining options, all conveniently located near transport and city attractions.

Popular amenities

  • Pool
  • Air-conditioning
  • Gym
The current price is S$151
9 Jun - 10 Jun

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About this property

Hotel New Otani Osaka

  • Luxury hotel near Osaka-jō Hall
  • Located close to Osaka Castle and Dotonbori Glico Sign, Hotel New Otani Osaka provides an art gallery on-site, a shopping centre on-site and a coffee shop/cafe. Indulge in a facial, a manicure/pedicure and a body scrub at the on-site spa. At the 11 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • An indoor pool, along with a lifeguard on site
    • Limo/town car service, buffet breakfast (surcharge) and 2 outdoor tennis courts
    • Self-parking (surcharge), babysitting (surcharge) and a lift
    • Multilingual staff, wedding services and a porter/bellboy
    • Guest reviews give top marks for the helpful staff and proximity to public transport
  • Room features
  • All 525 rooms include comforts such as air conditioning, as well as perks such as late-night room service and free Internet. Guest reviews speak positively of the cleanliness, size rooms at the property.
  • More conveniences in all rooms include:
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • 43-inch Smart TVs with digital channels
    • Wardrobes/cupboards, LED light bulbs and fridges

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 5520 for adults and from JPY 3105 for children
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Covered self-parking fee: JPY 2000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 6000 per night
  • Facilities fee: JPY 3850 per person and includes use of: sauna; hot tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The optional pool fee varies from JPY 5,000 - 6,000 per person, per entry. The listed optional pool fee applies to guest ages 13 and older for access to the pool. The pool fee for children ages 4-12 is JPY 2,000 per person, per entry. Children ages 0-3 can access at no charge. Please contact property for more details.
For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
This property requires children 0-3 years old to wear waterproof pants in the pool.
Access to the night pool 6:30-10 PM is available for guests ages 18 and older by reservation only.

We should mention

Pool access available from noon to 6:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel New Otani Osaka have a pool?

Yes, this property has an indoor pool. Pool access is from noon to 6:00 PM.

How much does it cost to stay at Hotel New Otani Osaka?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Osaka on 9 Jun, 2026 start from S$151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel New Otani Osaka pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel New Otani Osaka?

Self-parking is available for JPY 2000 per night.

What time is check-in at Hotel New Otani Osaka?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel New Otani Osaka?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel New Otani Osaka provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-5:00 PM at scheduled times. A fee of JPY 1800 per person applies.

Where is Hotel New Otani Osaka located?

Located in Chuo, this luxury hotel is within a 15-minute walk of Osaka-jō Hall and Osaka Castle. Dotonbori Glico Sign and Umeda Sky Building are also within 6 mi (10 km). Osaka Business Park Station is only a 4-minute walk and Osakajo-koen Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1889 out of 2553 reviews
Rating 8 - Good. 460 out of 2553 reviews
Rating 6 - Okay. 133 out of 2553 reviews
Rating 4 - Poor. 35 out of 2553 reviews
Rating 2 - Terrible. 36 out of 2553 reviews

Reviews

Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service
Hotel was amazing, the staff are wonderful. It’s located right across the street from the castle which was a huge plus.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property at a great location, staff was exceptional.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Hyeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great view, great location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of castle from room. Staff were amazing, food was excellent, hotel was awesome.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel. Great service and friendly staff. Great views of the castle - take a castle view room!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great views, great room!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Tammy

Liked: Cleanliness
The lobby bis beautiful but the rooms are a little old looking bit they were very cleannn
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The room was spacious and immaculate. The staff were great it was hard to fault the hotel in any way
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean room with a great view.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

ABRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel. The room was exccellent and the property was outstanding. Most importantly the staff was wonderful. Well located between two metro stations, I WOULD STAY THERE AGAIN DEFINITELY.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with wonderful, helpful staff. Great location. Beautiful room with a nice gym. Would highly recommend this hotel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice castle view from the room. Staff were very helpful.
Stayed 11 nights in Mar 2026
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. The hote amenities and hospitality was first class.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice. Hotel is HUGE and quite fancy. Located very close to Osaka Castle.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the fantastic selection to breakfast, to the impeccable cleanliness and helpful staff, I can't recommend this hotel enough. Truly superb.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Choonsyk

Liked: Cleanliness, staff & service, amenities
super clean room, kind staff, good breakfast, close to park, etc, definetly will reserve again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Wonderful and welcoming staff, amazing views from the room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities
Great property and location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rama

Liked: Cleanliness, staff & service
Clean room and spacious
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious for a Japanese hotel. I didn't realize I booked a Castle View room until I looked out the window at night and saw the specular view of the Castle. Wow!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with views of the Castle and the area with the river and a beautiful park. All the people who work at the hotel are simply beautiful and courteous, and the restaurants have a variety of delicious Japanese food. I recommend this hotel 100% per cent
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant day at the New Otani Osaka. Staff were exceptional and while the hotel is a bit older, it is well maintained. There is a real sense of curated to care for guests.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Maria van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got an upgrade due to my status which was nice. Hotel staff was helpful. Only downside that I didn't know was that with tattoos I was not allowed to use the pool.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staffs are very helpful and friendly.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Mário

Liked: Cleanliness, staff & service, amenities
Clean, great staff, excellent location
Stayed 2 nights in Nov 2025