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Batam Marriott Hotel Harbour Bay

5.0 star property
Luxury Batam hotel connected to a shopping centre, a quick walk to Harbour Bay Ferry Terminal

Choose dates to view prices

Photo gallery for Batam Marriott Hotel Harbour Bay

Exterior
Cocktail bar, ocean views, open daily
Executive lounge
Exterior
Cocktail bar, ocean views, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Gym
The current price is S$269
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Living room

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Sofa bed - double
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Sofa bed - double
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Garden view

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
  • 46 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Room, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Presidential Room, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
  • 168 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Sofa bed - double
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Sofa bed - double
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam, Batam Island, 29453

What's nearby

  • Harbour Bay Ferry Terminal - 5 min walk - 0.5 km
  • Nagoya Hill Mall - 2 min drive - 2.3 km
  • Grand Batam Mall - 3 min drive - 3.4 km
  • Batam Centre Ferry Terminal - 9 min drive - 9.7 km
  • Batam Centre - 9 min drive - 9.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 37 min drive

Restaurants

  • ‪Wey Wey Seafood - ‬3 min walk
  • ‪Morning Bakery Harbour Bay - ‬2 min walk
  • ‪Golden Palace - ‬11 min walk
  • ‪Starbucks - ‬2 min walk
  • Harbour Bay Seafood Restaurant

About this property

Batam Marriott Hotel Harbour Bay

Luxury hotel near Harbour Bay Ferry Terminal
Located close to Nagoya Hill Mall and Grand Batam Mall, Batam Marriott Hotel Harbour Bay provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Treat yourself to a body treatment or a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, dinner, children's meals, light fare and international cuisine. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, smoke-free property and luggage storage
  • A lift, a vegetable garden and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 216 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, bidets and hairdryers
  • 55-inch LED TVs with premium channels
  • Wardrobes/cupboards, free infant beds and free tea bags/instant coffee

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 8:00 PM
  • Onsite parking available only on request
  • Parking on site (IDR 70,000 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 302,500 for adults and IDR 151,250 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Altitude
  • Goji Kitchen+Bar
  • Jiang He
  • Mill&Co

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 665500 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 302500 for adults and from IDR 151250 for children
  • Airport shuttle fee: IDR 390000 per vehicle (one-way, maximum occupancy 0)
  • Self-parking fee: IDR 70000 per day
  • Rollaway bed fee: IDR 665500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Batam Marriott Harbour Batam
Batam Marriott Hotel Harbour Bay Hotel
Batam Marriott Hotel Harbour Bay Batam
Batam Marriott Hotel Harbour Bay Hotel Batam

Frequently asked questions

Does Batam Marriott Hotel Harbour Bay have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Batam Marriott Hotel Harbour Bay?

As of 14 Aug, 2025, prices found for a 1-night stay for 2 adults at Batam Marriott Hotel Harbour Bay on 1 Sept, 2025 start from S$268.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Batam Marriott Hotel Harbour Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Batam Marriott Hotel Harbour Bay?

Self-parking is available for IDR 70000 per day.

What time is check-in at Batam Marriott Hotel Harbour Bay?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Batam Marriott Hotel Harbour Bay?

Checkout is at noon.

Does Batam Marriott Hotel Harbour Bay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 390000 per vehicle applies.

Where is Batam Marriott Hotel Harbour Bay located?

Situated in the entertainment district, this luxury hotel is 0.2 mi (0.3 km) from Harbour Bay Ferry Terminal, and within 3 mi (5 km) of Nagoya Hill Mall and Grand Batam Mall. Maha Vihara Duta Maitreya Temple and Batam Centre are also within 6 mi (10 km).

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Batam Marriott Hotel Harbour Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 76 out of 103 reviews
Rating 8 - Good. 15 out of 103 reviews
Rating 6 - Okay. 7 out of 103 reviews
Rating 4 - Poor. 2 out of 103 reviews
Rating 2 - Terrible. 3 out of 103 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Siew Chng Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and staff. They are friendly and very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Ashemul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Given its 5 star status lives up to expectation.
Stayed 2 nights in May 2025

10/10 Excellent

Sharif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff + welcome smile
Stayed 1 night in May 2025

10/10 Excellent

HSING I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in the deluxe twin ocean view room. Very beautiful hotel . Would stay longer next round. Must swim in their pool. Infinity pool without the heavy price tag.
Stayed 1 night in Jun 2025

10/10 Excellent

Susiayanto Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Everything was great from the time you step in.although there are some hiccups, their service recovery was excellent!
Stayed 2 nights in Jun 2025

10/10 Excellent

MICHIO

Liked: Cleanliness, property conditions & facilities
The room was clean, and the staff spoke to me casually. It was a very satisfying stay.
Stayed 2 nights in May 2025

8/10 Good

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 3-night stay at the Marriott Hotel Batam! The breakfast was absolutely fantastic—so many options and everything was fresh and delicious. The staff were extremely friendly and helpful, always greeting us with a smile and making us feel welcome. The location is also excellent, convenient and close to everything we needed. The price was not cheap, but affordable. Only two reasons I’m giving 4 out of 5 stars is because the room style felt a bit dated and the faulty keyless room entrance. They promised to send an engineer to fix the issue (we almost requested to re-program the card 3-4 times every day) but they didn’t —a refresh would make this place perfect. Still, overall a very enjoyable stay and would definitely come back!
Stayed 3 nights in Aug 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early in the morning will hear the ferries. Served good breakfast.
Stayed 2 nights in May 2025

8/10 Good

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Marriott at Harbour Bay to celebrate our wedding anniversary. The team went above and beyond by decorating our room beautifully and even surprised us with a complimentary cake. The thoughtful gestures made our celebration extra special. Truly appreciate the warm hospitality and excellent service—thank you for making our anniversary memorable! JJ
Stayed 1 night in Jun 2025

10/10 Excellent

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a few great days here, staffs were very friendly and helpful. My wife celebrated her birthday and the staffs were enthusiastically making her stay wonderful and memorable. Good for a quiet getaway of relaxation and rest.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kartik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check and in service staff excelled but the restaurant staff specially the pool bar a d the roof top bar both need to up their game
Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent nothing else I can say. Special the fact that all staff greet you by your name gives it a special touch
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a Getaway

Our room was upgraded to the club room and it was a surprise! Love the room (just ask for a room away from the elevator, if possible). The roof top bar is must-go for sunset. Drinks were fabulous! We also went for the ESKA spa and suggest to book in advance to avoid disappointment. Will definitely come back again.
Stayed 1 night in Mar 2025

10/10 Excellent

Abu Bakar

Liked: Cleanliness, staff & service, property conditions & facilities
All staffs are very friendly, courteous and very helpful. Me, my wife feels so good.
Stayed 3 nights in Jan 2025

10/10 Excellent

KATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff from reception, concierge, cafe and housekeeping are very polite. Ferry terminal just beside the hotel. Very convenient.
Stayed 2 nights in Dec 2024

2/10 Terrible

J

Disliked: Cleanliness
Dirty. Not clean properly. Food was bad.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mkaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service and massage i have ever had in a long time.
Stayed 2 nights in Sep 2024

10/10 Excellent

y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all staff kindly support.
Stayed 1 night in Dec 2024

10/10 Excellent

Tow Choon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All hotel staff are very friendly and helpful. We enjoyed the stay a lot.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jingxuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service are great. Rooms are big and clean. Will stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy one nite stay at Marriott hotel; spa at Aska ; seafood restaurants and pubs nearby 😊👍
Stayed 1 night in May 2023

10/10 Excellent

Matthew

Liked: Amenities
The Batam Marriott Hotel was amazing from the staff, breakfast, cleanliness, the room and especially the view to the sea.
Stayed 1 night in Sep 2023

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean, surrounding area can be a bit loud in night time
Stayed 1 night in Sep 2024

10/10 Excellent

Yin Peng

Liked: Cleanliness, staff & service
It is a nice and comfortable stay at Marriott Hotel. Staff were warm and courteous. Will definitely come back for the next holiday.
Stayed 2 nights in Jun 2023