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Best Western Greater London Hotel

3.0 star property
Hotel in Ilford with 24-hour business centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Greater London Hotel

Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Indoor wedding
Reception
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Business services
The current price is S$104
includes taxes & fees
13 Aug - 14 Aug

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking

Combined shower/bathtub, free toiletries, towels

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Desk
Wardrobe
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Balcony

Highlights

Heating
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Desk
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Combined shower/bathtub, free toiletries, towels

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Desk
Wardrobe
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Combined shower/bathtub, free toiletries, towels

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Desk
  • 13 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Desk
  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Desk
Wardrobe
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Highlights

Heating
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Desk
  • City view
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Bathroom

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

Family Room

  • Sleeps 4

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Exterior

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17 Aug - 18 Aug
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About the area

Map
60 Cranbrook Road, Ilford, England, IG1 4NH

What's nearby

  • Queen Elizabeth Olympic Park - 9 min drive - 8.6 km
  • ExCeL Exhibition Centre - 9 min drive - 8.9 km
  • Westfield Stratford City - 12 min drive - 10.2 km
  • London Stadium - 12 min drive - 10.6 km
  • O2 Arena - 13 min drive - 12.9 km

Getting around

  • Gants Hill Underground Station - 2 min drive
  • Ilford Station - 3 min walk
  • London (LCY-London City) - 19 min drive

Restaurants

  • ‪Costa Coffee - ‬3 min walk
  • ‪Roosters Piri Piri - ‬2 min walk
  • ‪The Great Spoon of Ilford - ‬1 min walk
  • ‪Jono's Free House - ‬2 min walk
  • ‪Wazir - ‬2 min walk

About this property

Best Western Greater London Hotel

Hotel near ExCeL Exhibition Centre
Best Western Greater London Hotel provides amenities, such as a coffee shop/cafe and a 24-hour business centre. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Breakfast (surcharge), express check-out and coffee/tea in reception
  • A banquet hall, a lift and luggage storage
  • Smoke-free property, a 24-hour front desk and a TV in reception
Room features
All guest rooms at Best Western Greater London Hotel offer amenities, such as free WiFi.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Electric kettles, heating and housekeeping

Languages

English, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Ukranian, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7 for adults and GBP 7 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (431 square foot of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay
  • Breakage deposit: GBP 100 per stay
  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately GBP 7 for adults and from GBP 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Greater
Best Western Greater London
Best Western Greater London Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Ilford
BEST WESTERN Greater London Hotel Ilford, Essex
Greater London Hotel Ilford
Best Western Greater London Hotel Hotel
Best Western Greater London Hotel Ilford
Best Western Greater London Hotel Hotel Ilford

Frequently asked questions

Is Best Western Greater London Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Greater London Hotel?

As of 9 Aug, 2025, prices found for a 1-night stay for 2 adults at Best Western Greater London Hotel on 13 Aug, 2025 start from S$103.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Greater London Hotel?

Best Western Greater London Hotel doesn't offer parking.

What time is check-in at Best Western Greater London Hotel?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Greater London Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Greater London Hotel located?

Located in Valentines, this hotel is within 6 miles (10 km) of Thames River, ExCeL Exhibition Centre and Westfield Stratford City. Queen Elizabeth Olympic Park and London Stadium are also within 6 miles (10 km). Ilford Station is only a 3-minute walk and Gants Hill Underground Station is 25 minutes.

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Best Western Greater London Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 66 out of 293 reviews
Rating 8 - Good. 101 out of 293 reviews
Rating 6 - Okay. 59 out of 293 reviews
Rating 4 - Poor. 30 out of 293 reviews
Rating 2 - Terrible. 37 out of 293 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 2 nights in Jul 2025

8/10 Good

Finlo

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Elizabeth line 100m and a great Weatherspoons 100m the other way. Very good shopping all round
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Looked to have been recently refurbished. Good breakfast. Pleasant room.
Stayed 3 nights in Jul 2025

8/10 Good

Steve

Exactly what I we booked and very good value for money 💰
Stayed 2 nights in May 2025

10/10 Excellent

Ben

Liked: Staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean room at a great price.
Stayed 2 nights in May 2025

8/10 Good

angela

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was delicious and all the staff was friendly and kind. The location has shopping , grocery and lots of great food. The only downside was my room was so hot if felt like a furnace. They do not have air conditioning and very rough for July summer.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Staff very pleasant, friendly and helpfull. Family room small but adequate and it was well maintained. Breakfast was very reasonably priced and was good. There was no parking at this hotel but was provided with parking just round the corner at their sister hotel. On the whole a nice hotel that I would definitely stay at again if in the area.
Stayed 1 night in Jun 2025

8/10 Good

Padma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Helpful staff.
Stayed 1 night in Apr 2025

2/10 Terrible

Nicholas

Disliked: Cleanliness
Place has no AC. Difficult to get water or ice. Bedding had hair all in it
Stayed 5 nights in Jun 2025

2/10 Terrible

Radi

Rude staff, arrogant , not willing to help in any way, won’t recommend
Stayed 1 night in Jun 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities at this hotel is far below standard and hence I could not stay , the surrounding was dirty,&noisy The photo on the Expedia website is not as the same as the outside of the hotel .Please provide a refund
Stayed 2 nights in May 2025

4/10 Poor

Muhammad

Disliked: Cleanliness, amenities, property conditions & facilities
The stay was terrible, I did not wanted to stay in the hotel at all and regretted my decision. Giving it 2 star only because of the customer service, the hotel staff were very nice and accommodating. The rooms were extremely sub standard, and we had to change two rooms. The previous rooms did not have working lamps and had a bad smell. Breakfast was not worth having due to very limited options and even the food was not fresh and felt like tinned food. This hotel should not be associated with Best Western in my opinion or rectify their hotel star rating to 2 star.
Stayed 1 night in Jun 2025

4/10 Poor

A

Disliked: Cleanliness, amenities, property conditions & facilities
My booking made via Expedia was cancelled and I was not notified, but the manager on duty was helpful. However I had to pay a £100 deposit which was not part of my original booking. Lets just say do not expect much from the hotel a lot work needs to be done and the cleanliness is extremely poor, lots of dead bugs in the corners and the room carpet was disgusting.
Stayed 1 night in May 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service
Mattress was old and uncomfortable, sink plug leaked,
Stayed 1 night in Apr 2025

6/10 Okay

Talat

Liked: Cleanliness, property conditions & facilities
On arrival i was told there was no parking for my car. When challenged, parking was found at a different location. When i arrived at the hotel to check in i was told to pay £100 deposit, which i was not aware of. At 1:30am the fire alarm went off and again at 7:30am, the fire alarm went off again. This disturbed me and my childrens sleep.
Stayed 2 nights in May 2025

8/10 Good

Khia

Liked: Staff & service, amenities
Manager is efficient and fair with dealing with issues. For example, I’d asked for someone to remove a dirty old pair of underwear that was on the landing outside my window which was dealt with swiftly! I was also considering furthering my stay and he explained options clearly. On Expedia it did say “access to a nearby indoor pool” this was not the case and disappointed my 13 year old son somewhat as he loves to swim! I did not like the breakfast I’d brought from the cafe. Enjoyed the fresh orange juice. However the buffet breakfast which I saw in the morning did look nice. I really loved the placement and some of the designs of the mirrors around the hotel. Also, there were other design elements I liked. Overall decent stay. Thanks
Stayed 1 night in May 2025

2/10 Terrible

Ashlee

Disliked: Staff & service

Was charged twice for the room

The hotel itself was fine however they claimed they were not able to process our credit card. They insisted on cash which we had to pay then when we reviewed our credit card statement saw that they have also charged our card so we’re scammed for two payments
Stayed 1 night in Apr 2025

6/10 Okay

Calixte

Disliked: Staff & service, amenities
it's ok but sleeping light for room must be added. also don't make money by using and keeping your customers deposit for 3 to 5 working days. I checked out on the 10th May 2025 but till now, 14th May 2025, I check my bank account the money(£100) has not been given back to me. What a shame.
Stayed 1 night in May 2025

6/10 Okay

Lewis

Was double charged
Stayed 1 night in Apr 2025

8/10 Good

Mez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a pleasant stay
Stayed 1 night in Sep 2022

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great location for local shops and train station
Stayed 2 nights in Sep 2022

8/10 Good

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities
This is a character-limited review. My family recently stayed in room 204 at the Best Western Greater London, from July 7-11. You could miss it, as it blends in so easily with its neighbourhood. Its frontage is combined with neighbouring shops. Having mostly traveled in Canada and the US, the room was small compared to our "usual" (but fully as-described). We managed with the available space. No matter the time of day, the friendly staff was ready to help with needs like keeping items cool or frozen for us (the rooms don't have mini fridge/freezers). One of the team (a manager?), Gonzalo, even personally came to handle a couple of small problems with the Wi-Fi and an unexpected odour from the toilet. They also stored our bags on our last day, so we could tour unencumbered. A small issue notable in the room is that quite a few plastic screw covers have been broken, but not replaced. I hope they'll fix that soon. It's mostly an aesthetic issue, but clean, smooth surfaces tend to look nicer than broken caps, covers, etc. More inconvenient is the lack of sufficient shelf space in the washroom. I kept my toiletries bag on the window ledge, but was constantly worried it would fall out of the downward-facing window. This was also the first time I had ever experienced a hotel without air conditioning. Once again, we knew this when we booked. Overall, BW Greater London was nothing MORE, nor less than I would expect from the Best Western nameplate. I can easily recommend it.
Stayed 4 nights in Jul 2025

8/10 Good

Petr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a strong wifi signal. Located in a nice area and surrounded by stores and cafes, couple of great pubs nearby. The only minus - breakfast isn’t worth £7 at all.
Stayed 4 nights in Sep 2022

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good comfortable and friendly hotel.

Use this hotel whenever I am in the area. There was a slight problem with a very noisy snorer in an adjacent room, which meant I had little sleep. But this won’t put me off staying here again.
Stayed 2 nights in Jan 2019

8/10 Good

Amaechi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anonymous

Great place but no good WiFi Clean and quiet. Facilities up to date. Good customer service Rooms are in good condition. Relaxing.
Stayed 1 night in Sep 2022