Skip to main content
Entire apartment

VNAHOMES Serviced Apartment

4.0 star property

Choose dates to view prices

Close to West Lake, VNAHOMES Serviced Apartment provides a corner/local shop, dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is S$33
includes taxes & fees
25 May - 26 May
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About this property

VNAHOMES Serviced Apartment

  • Upscale apartment near Hoan Kiem Lake
  • Located close to West Lake, VNAHOMES Serviced Apartment provides a corner/local shop, dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Bike hire, a round-trip airport shuttle (surcharge) and multilingual staff
    • A lift, luggage storage and tour/ticket information
    • Coworking spaces, a front desk safe and a water dispenser
  • Room features
  • All guest rooms at VNAHOMES Serviced Apartment boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and memory foam beds
    • Hydromassage showers, designer toiletries and bidets
    • 40-inch TVs with premium channels
    • Wardrobes/cupboards, separate sitting areas and separate dining areas

Similar properties

Premium bedding, pillow-top beds, minibar, in-room safe
VNAHOMES APARTHOTEL
Tay Ho
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
9.2 out of 10, Wonderful, 87 reviews
The price is S$39
includes taxes & fees
26 May - 27 May
VNAHOMES APARTHOTEL
Compare similar properties

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: VND 100000

Minimum check-in age - 15

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: VND 100000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: VND 100000 (subject to availability)
  • Late check-out fee: VND 100000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Is VNAHOMES Serviced Apartment pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at VNAHOMES Serviced Apartment?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at VNAHOMES Serviced Apartment on 25 May, 2026 start from S$33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at VNAHOMES Serviced Apartment?

This property doesn't offer parking.

What time is check-in at VNAHOMES Serviced Apartment?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of VND 100000 (subject to availability).

What time is check-out at VNAHOMES Serviced Apartment?

Checkout is at noon. Late checkout is available for VND 100000 (subject to availability).

Does VNAHOMES Serviced Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 500000 per vehicle applies.

Where is VNAHOMES Serviced Apartment located?

Located in Tay Ho, this apartment building is within 2 miles (3 km) of West Lake, Museum of Ethnology and Embassy of Japan. Vietnam Museum of Ethnology and Lotte Center Hanoi are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

8.6

Property conditions & facilities
Rating 10 - Excellent. 26 out of 47 reviews
Rating 8 - Good. 15 out of 47 reviews
Rating 6 - Okay. 5 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

Reviews

Verified

10/10 Excellent

Gerald

Clean rooms and attentive staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Tsering

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and clean and quiet
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sapana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent customers service and nice and clean room and washing machine is plus and quite and nice at night time
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay here. Rooms were clean and well-equipped. Kitchenette was a nice to have, along with the washing machine. Great value for the price and lots of stuff within walking distance. Good for short or longer term stays.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, room comfort, communication

VNA Hotel

On this trip to Vietnam the VNA was one of the best apartments we stayed in. Staff were super friendly and efficient organising our taxi's and transfers. Large comfortable rooms close to restaurants and lake.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable room, good WiFi. Nice and professional staff. Good location, easy access to downtown and the airport.
Stayed 5 nights in Apr 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, amenities, communication
Front staff was excellent. Thanh was very helpful
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed at the VNAHomes apartment for three weeks in May and it was amazing. The staff are extremely friendly and the service provided is well worth the price. I would definitely recommend this property to other travelers.
Verified

10/10 Excellent

SAITO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staffs and smooth communication,
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Shawn

Liked: Cleanliness, amenities, communication
Old suit but good enough hot water to shower. Good Fesh clean towers. good Accessable to all favorites sight seeing places.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Ella

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was not as fancy as I initially thought but it still had everything we needed and had very nice beds and showers. The staff were EXTREMELY helpful and responsive-they made sure we always had everything we needed. I would totally stay here again if I returned to Hanoi
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Atsushi

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is located a little far from center of hanoi city, but there is many café located near west lake. And more than that, the all staff is greatly kindness. I was impressed by the staff.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, property conditions & facilities, communication
The apartment was spacious, clean, and with plenty of natural light. It is located one block from the largest lake in Hanoi, which is lined up with cafes and restaurants. The neighborhood is beautiful and much calmer than the Old Quarter. Additionally, the service personnel was always kind and helpful. I will certainly stay there in my next trip to Hanoi.
Verified

6/10 Okay

Adam

Liked: Amenities, property conditions & facilities, communication
the service was good and they deliver breakfast sandwiches to your door but the bed is not very comfortable and there’s no where to put shower gel in the shower besides the floor, we dropped the soap dispenser in the shower and the glass went everywhere and we had to pay for it. kind of annoying.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Li Nai

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was amazing here and they were so communicative. Although it was super loud location, u get a cafe right downstairs and 30min grab into old quarter. The breakfast isnt that good so i would just get food elsewhere tbh the meat in the pho was rotten tasting so after that i did not eat their breakfast. Overall the staff is really sweet and the location is nice
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

KI HUN

Liked: Cleanliness, room comfort, communication

Lovely Follow Ups

I found some problems in my room right after check in. A little bit depressed. I took photos and shared them with hotel. Wow! Amasing follow up. I felt hotel is serious with the complaints from the guests. When i check out, i delivered my thanks to the hotel. VnaHomes is Hanoi itself to me. Lovely smiles of the hotel staff are another beauty. Thanks again.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, check-in, communication, listing accuracy
Some area of the bed was dirty but everything else was good. Nice they had a washing machine and Netflix for you to use. Responsive. English speaking
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Shawn Hunter

Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed the location of the hotel, a lot of stuff in Hanoi wasn’t too far if I took a Grab.
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location near the lake! The apartment was nice and big. Very clean! Had a very nice stay.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, communication
Reception very helpful.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
We really enjoyed our stay here, and actually ended up extending it because we were so comfortable. We loved that it was so central, and a quick walk to the water. The room was spacious, the staff were so kind and incredibly helpful, and the kitchenette was perfect. Definitely worth the price, if not more.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Shoshanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was great. It was a great space, clean, and the staff were wonderful. Unfortunately the area was not good for tourists. There is not much to see in the area, no shops, lots of cafes but they don’t seem to serve food. There are quite a few seafood restaurants out on the busy main road by the lake, but limited English by the locals in this area so ordering is difficult, and options other than seafood are very limited.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

John

Liked: Cleanliness
Disliked: Amenities, communication
Decent self contained room. Communication and sevice from male staff terrible. No idea, lax, zero interest and care factor
Stayed 7 nights in Mar 2025
Verified

6/10 Okay

John

Disliked: Communication
Really bad communication and some staff would just nod and smile and have back again and again to finally they understood. Very frustrating. Its also too far out of the city and no decent restaurants close
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Slightly above average

The reception was acceptable. The front desk personnel were friendly. The hot water took a while to flow; the knobs were not label, therefore, it was difficult to adjust the water temperature. The breakfast was quite unacceptable. The vendor that catered to the hotel was unfriendly and the menu was very limited as well. The check out time was 12:00 noon; however, the housekeeping staff sort of pushed and rushed the tenants out of the room. This is why the rating for this location earned only 4 stars.
Stayed 3 nights in May 2024