This is the first time I've been to KL.
We arrived at the hotel about 6.00 - 7.00 PM.
We didn't expect the new airport (KL2) would be so far away from the city, however we were warned that it would be about 45 to 50 minutes away from our hotel. It was a nice trip through big spacious motorway with reasonable traffic.
We arrived at the hotel about 6.00 - 7.00 in the evening & it was only 20 minutes before we were shown to our rooms due to the fact that we had an extra family members to join us to stay at the hotel. No extra charges apart from daily breakfast to pay as we have 2 rooms booked for the original 3 of us.
Centre city of KL is a lively city, I'll go back there anytime.
"Nice hotel close to many eateries and a mega mall."
Stayed The Level room (17th floor) was relatively pleasant but making up of room and the air-condition of the room can be improved. Room was not make-up till 3.30pm and the air-con of the room was not really cold even it was set at level 3 @ 20deg.
The Level's Manager attended to me during my 2 nights stay was very friendly and approachable.
In conclusion, The Level room i stayed is relatively alright and strongly believe further improvement can made.
Difficult to find even taxi driver was not able to locate it initially. But check in was fast and the room was clean and modern with adequate amenities. A bit to walk to the main street. Pavilion is about 15 minutes walking and there are also many eateries around the hotel for convenience.
Generally, good short weekend trip in a fairly comfortable and very clean conveniently located hotel. It is conveniently located near to major shopping and good local food area, and even walking distance through the air-conditioned skywalk to KLCC.
Traveller from Singapore
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The staff were great with my toddler, always helped with luggage/buggy and anything else as I came and went each day. The room was cleaned well every day - and staff were happy to assist me if I needed further instructions in the apartment. The location is good and you can always get a taxi from outside on a daily basis. The facilities are good - although I didn't use the gym area. The facilities are very good - everything you would need in a kitchen - toaster, kettle, microwave etc. I had 2 TV's - both with a DVD player, very useful for a toddler with plenty of DVD's to watch. It was very quiet with no noise in the evenings. Wifi was excellent with no problems - even when connected to a variety of gadgets.