Ascott, Ancol hotels

"This was our second stay here dueing our travels, actually could of stayed at another hotel at companies expense but chose Anara based on experiences of past stay. Staff is far superior than mist area hotels, they try hard to please you and to make sure your stay is 5 star. Arrived around midnight with 7 very large and heavy luggage, as soon as they saw us approaching they came up and started to assist by taking luggage and placing in storage and asking about connecting flights, which we were switching to donestic and another terminal 10 minute drive away, luggage was over 300 lbs total. Hotel staff arranged hotel shuttle to transport us next day along with picking up luggage and taking to shuttle to make it so eaay, costs were cheaper than hire of taxi! (Too much to take on shuttle bus or train). Now the breakfast buffet is the best, food and service is 5 star and it opens at 2:00AM for those early flights. Can't go wrong with Anara Hotels. "

"Staff was very friendly and helpful. Free shuttle to and from airport, departs every half almost at almost all times of the day and night."

"I love the hotel for its aesthetic and charm of asian culture and is situated in the center of the city where you can go to Grand indonesia. The staff there were friendly and I appreciate them for welcoming me to stay. I would gladly stay for another night if I could. "

"convenient area"

"Gym is FABULOUS"

"Yati the Pastry Chef was exceptional. He always greeted us and spent time recommending various foods."

"The rooms were spacious and clean and facilities top notch. The pool and lounge services at Level 26 were great. Staff was very friendly and food was excellent. "

"Bitten by bed bugs "

"Excellent stay — great hotel, super helpful staff, especially Saskia who was very cooperative and helpful."