Bagan Jermal Resorts

"All the staff were very polite, friendly & helpful. A huge call out to Navi (night manager) who provided calm support & guidance when required. Really thankful & appreciate his assistance & outstanding service, while so grateful for the kindness & consideration provided"

"Toilet tank had a little trouble refilling, but that was easily fixed by adjusting the water control taps behind the toilets. Otherwise - everything perfect."

"Wonderful room, very spacious, staff were all amazing. Breakfast excellent, so many options and we went to the evening buffet which was so good and excellent value "

"Gorgeous hotel and beautiful room for a very good price. Prob the best hotel on our Malaysian travels. Amazing rooftop swimming pool (with crazy see through bottom) and rooftop bar with stunning views. Downside was no breakfast available at hotel but they offered a free morning bus service into town and suggested food places for breakfast. 5 stars and would definitely recommend xx"

"Extremely glad that we chose this hotel on this trip to Penang. Room was very nice clean and with lovely sea view. All the staff especially at the club were extremely nice, warm, helpful and very friendly thus made our stay welcoming. There is one staff in particular that stands out is Mr Samson from the club lounge. Thank you. Breakfast and cocktail food and drinks were very good clean and very well presented. "

"Perfection at every level. Only one suggestion, the room door should be soundproof to complete the pferection."

"Generally clean room though old"

"Facility is 4.5 or 5 star. Management questionable. No real how water for the showers. Could not use pool for two days due to poor water clarity. No signs on this either! "

"Clean room"