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Reviews of Ballarat Tranquility Cottages

4 out of 5
Ballarat Tranquility Cottages
115-117 Winter St, Newington, VIC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 61 reviews" "
Rating 8 - Good. 17 out of 61 reviews" "
Rating 6 - Okay. 6 out of 61 reviews" "
Rating 4 - Poor. 2 out of 61 reviews" "
Rating 2 - Terrible. 0 out of 61 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, room comfort
A+
Great place to stay and relax excellent customer service
Stayed 2 nights in Nov 2021
Response from Jenny on 20 Nov,2021
Thankyou. We are trying to constantly update. New carpet throughout. Painting and next year a new spa shower unit. You are welcome back anytime and suggestions for more breakfast foods are appreciated.

10/10 Excellent

barry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The decor the food supplied, the shower, spa and bed were above and beyond and 5 out of 5. We are seasoned travelers and very impressed Barry and Irena
Stayed 3 nights in Nov 2021
Response from Jenny on 17 Nov,2021
So grateful to you. We are having new carpet put throughout and a new massage chair and a new sauna spa. Also adding more interesting breakfast foods all the time and welcome any suggestions.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, room comfort
Spacious little cottage great for a family stay
Lovely host and very spacious accommodation which is a nice change from a hotel room. Quiet area and close to town. Very clean, warm and cosy decor. We thoroughly enjoyed our stay.
Stayed 2 nights in Jul 2021
Response from Jenny on 28 Jul,2021
Thank you so much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed having my own spa and steam room
Stayed 7 nights in Jul 2021
Response from Jenny on 14 Jul,2021
Thank you so much for taking the time to do this. We want to give you the best we can and are continually trying to improve with little and big additions.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Christian

Liked: Cleanliness, room comfort
We will be back
Loved it, best service around and beautiful owners. We will be back.
Stayed 1 night in Aug 2020
Response from Jenny on 11 Jul,2021
Thank you so much. It is our daily life to make everything the best we can and your kind taking thee time to report, is encouraging after a rare damaging guest recently.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Great communication from management. Highly recommended
Stayed 2 nights in May 2020
Response from jenny on 25 May,2020
Thank you so much for taking the time to review. We try to attend to all the special little touches as well as massage chair and bed and sauna and spa and hotbreadmaker.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Apr 2020
Response from Jenny on 5 May,2020
Thank you so much for taking the time to review.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay at Ballarat Tranquility Cottages.Decor was outstanding,impeccable in cleanliness, charming & very relaxing.Lovely garden surrounds & everything you could wish for inside.Friendly owner who made time for a relaxing massage after a busy days travel.We recommend to everyone traveling to Ballarat to stay here,as this is truly is one of the best B & Bs we have ever stayed in & look forward to our next visit.
Stayed 1 night in Mar 2020
Response from Jenny on 1 May,2020
Thankyou so much!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at this lovely cottage. Breakfast provided, massage chair, aviary, Netflix. A lot of space for our family of 6. A very clean house, no dust in sight! Would highly recommend staying here :-)
Stayed 1 night in Jan 2020
Response from Jenny on 29 Jan,2020
Thank you for your kindness. Taking the time to do this is very much appreciated. Welcome back any time to your lovely family.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Jenny on 24 Jan,2020
Thankyou so much

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Was very welcoming, Fresh bread cooking in bread maker. Both had delightful sleeps. Plenty of room , very relaxing
Stayed 1 night in Nov 2019
Response from jenny on 4 Dec,2019
Thankyou for your kind comments and taking the time to do a review. It is our lifework to keep our accommodation the very best possible for your comfort.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint older style lace. Extremely quiet n well maintained
Stayed 1 night in Nov 2019
Response from jennifer on 26 Nov,2019
Thank you so much. We spend our lives trying to make things good for you.

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019
Response from jennifer on 26 Nov,2019
Thank you so much. We spend our lives trying to make things good for you.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm and cosy “Gingerbread” house
This was just the best find ever. Ornately decorated (not the steal and glass look), with gas fire, comfy chairs, full kitchen, courtyard with BBQ and lots of towels on the beds. WiF and Netflix included. The owner left us a continental breakfast for the first morning, but best of all was the smell of fresh baked bread as we opened the door. Yes a full loaf was sitting in the breadmaker and butter in the fridge. Would not bother booking anywhere else.
Stayed 3 nights in Aug 2019
Response from JENNIFER on 24 Jan,2020
Thank you

8/10 Good

Carrus, Newington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely to walk into with the smell of fresh bread cooking and the place was warm. A very cosy retreat in a quiet part of Ballarat. Breakfast left a lot to be desired. Don’t get me wrong, toast, muffins, eggs, apple juice, were supplied but I don’t drink apple juice. I like to have cereal and orange juice with toast. I could not get water to boil on the hot plates on the microwave oven to cook the eggs, hence I had a very light breakfast. I did feel the grouting in the shower needed a clean. It was still a lovely place to stay and I felt very secure.
Stayed 1 night in Jul 2019
Response from jen on 3 Aug,2019
We send a message daily to see if there is anything you need. The hotplates require the underneath microwave on. A phone call and we would have told you or been straight over, as I was with another toaster when you thought the toaster didn't work, but was just not plugged in.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing stay
Jenny was a good host , provided many options for breakfast, home made bread, crumpets, cereal, place was clean and inviting although we weren't able to access Netflix. Massage chair was relaxing in the lounge room with the comfort of a fireplace.
Stayed 2 nights in May 2019
Response from jen on 15 May,2019
Thank you for taking the time to respond. And thank you for alerting us to the 'drop out' of the WiFi. A new booster access point has been added and a new 50" SMART TV that allows for easier access to Netflix, have been installed thanks to you.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is wonderfully furnished, located in a beautiful and quiet area and still close to amenities.
Stayed 3 nights in Apr 2019
Response from Jenny on 17 Apr,2019
We are so grateful to you for taking the time to write this and also appreciation your acknowledging how hard we try to take care of our guests. Bless you.

10/10 Excellent

Dee, Bne QLD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Jenny on 27 Mar,2019
Thank you for staying here, leaving everything so clean, and taking the time to give a positive review. It is our life work to make your stay the best possible experience. kind regards, Jenny

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a charming cottage. For the same price as a 'regular' motel room I get space, outdoor areas, full kitchen and regularly furnished house. It has two bedrooms so it would sleep two couples of a family quite readily.
Stayed 1 night in Mar 2019
Response from Jenny on 27 Mar,2019
Dear Geoffrey, We appreciate your time and detailed review. Thank you. Jenny

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place so peaceful amazing hosts the fresh bread in the bread maker was such a nice touch. Definitely will be back soon
Stayed 1 night in Feb 2019
Response from jen on 19 Feb,2019
I am so grateful for you taking the time to do this. Our lives are spent keeping these cottages clean, attractive, unique, tidy etc including the gardens and providing the Day Spa.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous would recommend, clean, quiet and fantastic communication
Stayed 1 night in Jan 2019
Response from jen on 30 Jan,2019
Thankyou. We appreciate your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from jen on 30 Jan,2019
Thankyou. We appreciate your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely and comfortable
Was a lovely relaxing stay, better than a motel! Will be returning
Stayed 1 night in Aug 2018
Response from jen on 5 Sept,2018
Thankyou for taking the time to do this.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet cosy little cottage, friendly owner who was able to be contacted at any time if we had any concerns, spa was nice.
Stayed 2 nights in Aug 2018
Response from jen on 5 Sept,2018
Was a lovely relaxing stay, better than a motel! Will be returning

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need to relax
Our son loved the spa/shower. Only a few minutes to the Ballarat Centre, right opposite a georgious park.
Stayed 2 nights in Jun 2018
Response from jen on 20 Jun,2018
Thank you for taking the time to respond. We try to please with as many little extras as we can think of.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful ambiance and very lovely hosts. The heater and lights were on for us and a fresh warm loaf of bread in the bread maker! The aqua massage is a must for all visitors. Definitely the place to stay when visiting Ballarat.
Stayed 3 nights in Jun 2018
Response from jen on 20 Jun,2018
Thank you for making the time to respond. We try to make everything warm and inviting for your arrival and appreciate lovely guests like you!

8/10 Good

Lauren, Brisbane

Liked: Cleanliness, staff & service, room comfort
Lovely personal touches
It was a lovely surprise to be welcomed with freshly baked bread. Very clean and comfortable and vintage charm.
Stayed 2 nights in Mar 2018
Response from Jen on 10 Apr,2018
Dear Lauren, Thank you so much for taking the time to leave a comment. Much appreciated. Jenny

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem.
Very comfortable unit, with ample parking. Breakfast provided was substantial, with bread maker providing fresh bread. Nice touch. A very comfortable stay.
Stayed 2 nights in Mar 2018
Response from Jen on 10 Apr,2018
Dear Pamela, Thank you so much for taking the time to leave a comment as we put a great deal of thought and effort into your comfort and cleanliness. Much appreciated. Jenny

10/10 Excellent

Rotha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home
Very relaxing, not modern, lovely and quiet,just what we needed. Jenny was so helpful and couldn't do enough to help us relax and unwind. Would revisit.
Stayed 5 nights in Oct 2017

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2017
Thank you for taking your time to comment. The heated massage chairs, the sauna, the heated floors, the bird aviary, the hot breadmaker and the vibrating niagra beds - we put all these things in for your comfort and try to make your stay away from home, a happy one.

8/10 Good

rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice little home away from home
very comfortable stay ,feels like home with a homely feel.really enjoyed the massage chair ,it was a real hit with all the family as well as the spa ,beds were very comfy .
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Old world charm but a bit dated
We were happy to stay there but the massage chair with its large "feet" took up too much room in the lounge and the layout of the single living space meant each section of it was a bit "crowded"

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retro and loved it!
It was freezing cold and could have picked a better place! Gas fire, massage chair, spa and sauna.. highly recommend.. this place is actually really unique and pretty cool!

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxed and quiet opposite good parkland
We enjoyed our stay at tranquility and found the location very relaxing and peaceful. Being opposite Vic Park provided us with many hours of walking and Lake Wendoree is also very easy walking distance. Owner, Jennifer, was easily accessible if required..not that we needed to. Well recommended for relaxed quiet get away

10/10 Excellent

Deborah, Lilydale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quite relaxing Place.
We where in a beautiful Cottage with Red Velvet furniture, a massage chair in the lounge room, very good massage too. Then we had a sauna and spa in our room as well as a vibrating bed in the master bedroom It was a most relaxing experience.
Spa Sauna
Dining table
Master Bedroom
Our Gold panning effort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for Sovereign Hill and the city
Quiet and homely. Dog friendly with parklands opposite. It was a lovely touch to have bread baking in the bread maker when we arrived and it was delicious.

8/10 Good

Yvonne, Geelong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint little place. Fresh bread baking as we checked in, nice touch
Response from General Manager on 3 Sept,2016
Thankyou for taking the time to respond and for being appreciative of our efforts to make your happy.

10/10 Excellent

John, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil is right.
Stayed overnight at Tranquility - close to the Trotting Club Bistro, which is good for a meal.
Response from jennifer on 3 Sept,2016
Thankyou for taking the time to respond and for being appreciative of our efforts to make your happy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice way to relax and great management
Jenny was more than helpful when I arrived and had no problem with being contacted . It was so nice to walk in and smell the fresh bread cooking and have breakfast in the fridge for all of us . would be happy to stay there again . thanks Jenny
Response from jennifer on 3 Sept,2016
Thankyou for taking the time to respond and for being appreciative of our efforts to make your happy.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Oasis
Nice escape from world outside. Lovely smell of fresh bread cooking on arrival. Staff bent over backwards to ensure we were happy and had everything we needed. Not modern but very homely and comfortable.
Response from jennifer on 3 Sept,2016
Thankyou for taking the time to respond and for being appreciative of our efforts to make your happy.

6/10 Okay

Xiao

Liked: Cleanliness

10/10 Excellent

Kate, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very quiet and relaxing stay. Family friendly. Jennifer was fabulous, making sure that we had everything we need. Will definitely be coming back.
Response from jennifer on 3 Sept,2016
Thankyou for taking the time to respond and for being appreciative of our efforts to make your happy.

10/10 Excellent

George, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet place, very relaxing with everything
The moment we arrived and opened the door to the smell of fresh bread cooking, after unpacking car the next thing we did was have a massage in the massage chair to unwind absolutely awesome. Then met the host Jenny who couldn't do enough for us and felt as though nothing was to much trouble, that night I had a spa which was so relaxing, the gas log fire was definitely enough to keep you warm and cosy on the cold nights would recommend to anyone hard to beat.
Response from jennifer on 3 Sept,2016
Thankyou for taking the time to respond and for being appreciative of our efforts to make your happy.

10/10 Excellent

Lea, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Faultless, Pleasant; Great park opposite for bike riders

4/10 Poor

John, Australia - VIC - Regional VIC

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Tired, Old; Value: Over-priced, Costly; Service: Sloppy, Bad; Cleanliness: Dirty, Lacking;

4/10 Poor

Dianne, Australia - VIC - Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Rubbish left in room; Value: Unreasonable; Service: Sloppy; Cleanliness: Rubbish left in room; Not enough food for three people, bread in bread maker not cooked

6/10 Okay

Michelle, Australia - SA - Regional SA

Disliked: Property conditions & facilities
nice parklands across the road

10/10 Excellent

Sharon, Australia - VIC - Geelong

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Distinctive, charming; Value: Amazing; Service: Courteous; Cleanliness: Faultless;

8/10 Good

Cliff, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service
Facilities: Everyday; Value: Average price; Service: Courteous; Cleanliness: Pristine;