Outdoor pool, pool loungers
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Reviews of Amaranta Hotel

4 out of 5
Amaranta Hotel
2 Soi 5 Pracharatbumpen Rd., Huai Khwang, Bangkok, Bangkok

Reviews

8.6

Excellent

Rating 10 - Excellent. 357 out of 728 reviews" "
Rating 8 - Good. 273 out of 728 reviews" "
Rating 6 - Okay. 57 out of 728 reviews" "
Rating 4 - Poor. 29 out of 728 reviews" "
Rating 2 - Terrible. 12 out of 728 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Irwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

8/10 Good

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable!
Stayed 1 night in Apr 2024
Response from Atthapon P. on 16 Apr,2024
Dear Florence , Thank you for providing feedback on your recent experience at Amaranta Hotel. We take pride in providing a clean and comfortable room for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon. Best Regards, Atthapon PansriFront Office ManagerAmaranta Management Team

8/10 Good

Edrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms are spacious and clean. There are a number of streetfood options if you are adventurous enough to walk around the area. The staff was very helpful and accomodating. The breakfast buffet was adequate but I would highly suggest you walk around and use your Google Translate to buy from food places in the streets. It was awesome. The only thing I didn't like about our stay was the sound proofing of the rooms. I had trouble sleeping and staying asleep some nights cuz of the normal street noise. Wasn't too loud or anything but loud enough to affect sleep.
Stayed 5 nights in Mar 2024
Response from Atthapon P. on 2 Apr,2024
Dear Edrian, We appreciate your taking the time to leave a comment, and we apologize to hear about your experience with a noise. We hold ourselves to the highest standards and have addressed this issue. Please give us another chance to prove ourselves sometime soon. Best Regards, Atthapon Pansri Front Office Manager Amaranta Management

2/10 Terrible

Becky

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would urge anyone who thinks of booking this hotel to definitely look else where. This is not a 4 star hotel, we travel a lot and I have stayed in better 2 star hotels. 1. We booked as a discounted rate, due to have a vitality membership therefore money off. Our first hotel room was on the other side of the road from the main building. The room was dirty and smelt very damp. We also experienced water coming out of the toilet, and the sink, the water was bubbling then shooting out. We were ‘upgraded’ this room was also very dirty and had damage to the furniture. We were told there was no other rooms to be moved to until the next day. We was never moved. We were given an apology, fruit and a bottle of wine, this is kind but does not make up for the stay we experienced. 2. When I went to talk to staff for the second time about the second room, with pictures I was told that the room was cheap at a discounted rate and therefore this was an explanation for the poor conditions. I was also told that they were in the middle of refurbishing the rooms, please look at older reviews for the reply of the management they have said this before and there is no refurbishment happening here. 3. This is a very noisy place, there are motorbikes all through the night and lots of music, this place does not sleep. 4. The roof top pool is old and dated, broken flooring in places. Old nappy on the floor for our entire stay. Breakfast is ok. Gym is ok. 5. So far from everything.
Response from Atthapon P. on 2 Apr,2024
Dear Becky, Thank you for taking the time to review your stay with our hotel. We are very sorry to learn that your experience with Amaranta Hotel wasn't a memorable one. Kindly accept our sincere apologies for our room's conditions and trouble you had while you were staying with us. Our management team have already been advised to rectify this issue and ensure won't repeat in future. Further, I would like to ensure that our hotel staff is highly focused towards greater guest service to satisfy our guests needs , but on this occasion they were unable to live up to the standards. Once again, I would like to apologize for the unpleasant experience, and we sincerely hope to have an opportunity to welcome you back and serve you once again in the future with our more usual standard of excellence. If you should have further comments or feedback, please reach out to me directly at fom@amarantahotel.com.Best Regards, Atthapon PansriFront Office Manager Amaranta Management

6/10 Okay

Adrian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property was clean but very limited on staff availability. The whole hotel is not maintained. Pictures of hotel were probably from 10yrs ago. Had to request an iron everytime I needed one. Seemed like they only had one iron.
Stayed 2 nights in Mar 2024
Response from Atthapon P. on 29 Mar,2024
Dear Adrian, We appreciate your taking the time to leave a comment, and we apologize to hear about your experience with the staffs. We hold ourselves to the highest standards and have addressed this issue. Please give us another chance to prove ourselves sometime soon. Best Regards,Atthapon PansriFront Office Manager Amaranta Management

4/10 Poor

Layonel

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sadly I wouldnt recommend the Suite. A/C wasnt stable, toilet bursting water making noise all night. Broken jacuzzi, tv auto turned on with an alarm at midnight. No noise cancellation, heard the streets all night. Staff were excellent and so was breakfast
Stayed 1 night in Dec 2023
Response from Atthapon P. on 20 Dec,2023
Dear Layonel, We appreciate your taking the time to leave a comment, and we apologize to hear about your experience with the room's condition. We hold ourselves to the highest standards and have addressed this issue. Please give us another chance to prove ourselves sometime soon. Best Regards,Amaranta Management Team

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Atthapon P. on 19 Dec,2023
Dear May, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Amaranta Management Team

8/10 Good

May

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Atthapon P. on 19 Dec,2023
Dear May, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Amaranta Management Team

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Friendly Hotel with slightly tired interiors
The reception was excellent and friendly. Staff was helpful. However the interiors was in poor condition. The bedside table was stretched aand also the door closing the bathroom was screeching and could ot be properly closed. The pool was very nice although it was unmanned. Also there was water trailing on the side of the baths. Bathroom by swimming pool okay.
Stayed 1 night in Dec 2023
Response from Atthapon P. on 19 Dec,2023
Dear valued guest, We appreciate your taking the time to leave a comment, and we apologize to hear about your experience with a member of our staff. We hold ourselves to the highest standards and have addressed this issue. Please give us another chance to prove ourselves sometime soon. Best Regards,Amaranta Management Team

10/10 Excellent

wu

Stayed 3 nights in Dec 2023
Response from Atthapon P. on 17 Dec,2023
Dear Wu, Thank you for sharing a review of your recent experience. Our team here at Amaranta Hotel is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Best Regards, Amaranta Management Team

8/10 Good

darunee

Stayed 2 nights in Dec 2023
Response from Atthapon P. on 13 Dec,2023
Dear valued guest, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room and friendly staff
Stayed 3 nights in Nov 2023
Response from Atthapon P. on 6 Dec,2023
Dear Michael, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Amaranta Management Team

8/10 Good

Vili

Stayed 2 nights in Nov 2023
Response from Atthapon P. on 6 Dec,2023
Dear Vili, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Amaranta Management Team

8/10 Good

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Atthapon P. on 1 Dec,2023
Dear A, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Amaranta Management Team

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly
Stayed 2 nights in Nov 2023
Response from Atthapon P. on 29 Nov,2023
Dear Mr. Jorge, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Amaranta Management Team

8/10 Good

Choo

Liked: Cleanliness, staff & service, property conditions & facilities
Worth a try
About 7min walk from MRT and walking distant from Huai Khwang night market. Room lighting, aircon and curtains fully panel control. The only thing that upset me was the bed. I believed the Q size bed is joint by 2 single bed and the worst part when lying in the middle, you can feel your whole body sink in. Which make you feel so uncomfortable.
Stayed 3 nights in Nov 2023
Response from Atthapon P. on 15 Nov,2023
Dear Mr. Choo, Thank you for taking the time to write a review. I appreciate your comments and regret to hear that you were disappointed with the value of our priced. We aim to provide all of our guests with a high-quality experience, and we hope to see you again in the near future. Best Regards, Amaranta Management Team

8/10 Good

EDUARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Atthapon P. on 29 Sept,2023
Dear Mr. Eduard, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and good hotel. I had no complaints.
Stayed 6 nights in Sep 2023
Response from Atthapon P. on 18 Sept,2023
Dear Kelvin, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager

8/10 Good

YEW BENG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Atthapon P. on 14 Sept,2023
Dear YEW BENG, Thank you for taking a moment to rate your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager

10/10 Excellent

ORNANONG

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Arty on 12 Sept,2023
Dear Khun Ornanong, Thank you for taking a moment to rating your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager

10/10 Excellent

Gary

Stayed 4 nights in Aug 2023
Response from Arty on 31 Aug,2023
Dear Gary, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager

10/10 Excellent

Willaim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great, and the room we had was huge. Hotel rooftop bar was awesome at night time and the bartender was so kind.
Response from Arty on 11 Aug,2023
Dear Mr. Willaim, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff and helpful. Breakfast buffet good.
Stayed 3 nights in Jul 2023
Response from Arty on 1 Aug,2023
Dear Kevin, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager

10/10 Excellent

KENRICK

Stayed 2 nights in Jul 2023
Response from Arty on 18 Jul,2023
Dear KENRICK , Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager

10/10 Excellent

Kam Wah Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Arty on 10 Jul,2023
Dear Kam Wah Katherine, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager

10/10 Excellent

Yen-Ju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The suite was spacious and clean, the staff was friendly and helpful. The buffet breakfast was also quite nice.
Stayed 1 night in Jul 2023
Response from Arty on 6 Jul,2023
Dear Yen-Ju, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and comfortable and the staff very friendly and helpful. Not a lot to do in the area but the train platform is nearby and will take you where you want to go. I would definitely comeback.
Stayed 3 nights in Jun 2023
Response from Arty on 3 Jul,2023
Dear Mr.Robert, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jun 2023
Response from Arty on 3 Jul,2023
Dear, Thank you for taking a moment to share your review score at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager

10/10 Excellent

FENG MING

Stayed 1 night in Jun 2023
Response from Arty on 3 Jul,2023
Dear FENG MING, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager

6/10 Okay

Nicolas

Stayed 3 nights in Jun 2023
Response from Arty on 13 Jun,2023
Dear Mr. Nicolas, Thank you for taking the time to give us a review. I am regret to hear that you rate us 6 out of 10. Please tell us more regarding your stay experience with us. We aim to provide all of our guests with a high-quality experience, and we hope to see you again in the near future. Best Regards, Atthapon Pansri / Front Office Manager

10/10 Excellent

Kim Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in May 2023
Response from Arty on 10 May,2023
Dear Kim Yong, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager

10/10 Excellent

Zhang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023
Response from Arty on 8 May,2023
Dear Zhang, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear you like our hotel. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager

6/10 Okay

Nkechi

Stayed 6 nights in Apr 2023
Response from Arty on 22 May,2023
Dear Mr.Nkechi, Thank you for providing feedback on your recent experience at Amaranta Hotel. Further assistant or any problem please do not hesitate to let us know. We look forward to seeing you again soon. Best Regards, Atthapon Pansri / Front Office Manager

10/10 Excellent

Pawel, Cathedral City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was afraid, I've made mistake booking suite in this hotel, when I saw the outside look on google street view. But I was totally wrong. The place is unique, very close to modern part of the City, super close to subway station, and is surrunded by true feel of Thailand, its people, colours and smells. I truly did enjoy staying in Amaranta Hotel. Can't wait to go back.
Stayed 4 nights in Mar 2023
Response from Arty on 16 Mar,2023
Dear Mr.Pawel, Thank you for sharing a review of your recent experience. Our team here at Amaranta Hotel is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Best Regards, Atthapon Pansri / Front Office Manager

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Enjoyed our stay. However, they no longer have the lounge chairs in the water at the pool as pictured. That was one of the selling points and main reason I selected this hotel. It's in the Chinatown district of Bangkok and almost everything nearby is catering to Chinese. Nice rooftop bar with awesome view of Bangkok and great cocktails!
Stayed 2 nights in Mar 2023
Response from Arty on 15 Mar,2023
Dear Christopher, We appreciate your taking the time to leave a comment, and we apologize to hear about your experience with the lounge chairs at the pool. We hold ourselves to the highest standards and have addressed this issue. Please give us another chance to prove ourselves sometime soon. Best Regards,Atthapon Pansri / Front Office Manager

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, the bed was comfy, the room was very modern, we enjoyed the area, lots of places for massage! The rooftop pool was really nice! More attention to detail could've made it a 5; two lights in our room didn't work (burnt out bulbs?), I mentioned it to maintenance but it was never fixed. The bathroom door lock was falling off (they did fix this right away after i raised it). Every other day cleaning service would remove hand towels and not replace them, we only seemed to have hand towels every second day! The pool bar is supposed to be open all day, but we never saw anyone ever working there. But overall we really did enjoy staying here!!
Stayed 7 nights in Feb 2023
Response from Arty on 27 Feb,2023
Dear Mr. Patrick,Thank you for taking the time to write a review. I appreciate your comments and apologies regarding the light in the room didn't work and towels replacement. We aim to provide all of our guests with a high-quality experience. Please give us a change to provide you the better service again in the near future. Best Regards, Atthapon Pansri / Front Office Manager

10/10 Excellent

Shan qian

Stayed 2 nights in Feb 2023
Response from Arty on 13 Feb,2023
Dear Shan Qian,Thank you for sharing a review of your recent experience. Our team here at Amaranta Hotel is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Best Regards, Atthapon Pansri / Front Office Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location , a bit run down over the years
Stayed many times in different type of rooms. Notice most rooms are a bit run down, toilet flooding occurs . Furniture are quite old . Location is good that’s why I stayed . Now no more free mini bar, and they charge for ice even though I stayed through in executive club room. They should be more flexible.
Stayed 2 nights in Nov 2022
Response from Narout Chamnong; General Manager on 7 Dec,2022
Dear Mr. Goh,Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty and continued trust in our service. Our entire team here at Amaranta Hotel works hard to deserve your loyalty.I'm really sorry to hear that my staff charged for the ice. After I investigated my team, they're new member to joined the hotel. I wish you will give us another try in the future.Best Regards,

8/10 Good

Choo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Presence Stay
Very friendly and attentive front deck staff, room are very well clean by room maid throughout my stay. Other than the sliding door that separates the room and bath tub having some problem closing (need to apply some oil or grease), as it get jam and I'm worried by force the whole glass will topling on me. And the bed, instead of double bed. It was joint by 2 single, one side of the bed is definitely worn out. You can feel your body sink in when lying down. As for location, is not far from the huai khwang mrt and the main attraction area. About 10min walk away, you can have some entertainment and lots of food choices. If you are too lazy, hotel do have some nice food to offer and a chill roof top bar for a drink.
Stayed 2 nights in Nov 2022
Response from Narout Chamnong; General Manager on 17 Nov,2022
Dear Mr. Choo,Thank you for taking the time to provide valuable feedback about our service's equipment. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. At Amaranta Hotel, we work hard to offer high-quality service to every guest. We made sure to share this feedback with our staff to give them the recognition that they deserve. They were delighted to hear your feedback.Best Regards,

10/10 Excellent

ANG WEI

Stayed 2 nights in Sep 2022
Response from Arty on 13 Feb,2023
Dear Ang Wei, Thank you for sharing a review of your recent experience. Our team here at Amaranta Hotel is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Best Regards, Atthapon Pansri / Front Office Manager

8/10 Good

Rong Xian

Travelled with group
Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2022
Response from Narout Chamnong; General Manager on 16 Aug,2022
Dear Xian, Thank you for leaving a review. We’re so glad you were able to visit us at Amaranta Hotel. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon. Best Regards,

8/10 Good

darunee

Stayed 2 nights in Jun 2022
Response from Arty on 13 Feb,2023
Dear Khun Darunee, Thank you for sharing a review of your recent experience. Our team here at Amaranta Hotel is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Best Regards, Atthapon Pansri / Front Office Manager

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Narout Chamnong; General Manager on 31 May,2022
Dear Our Value Guest, Our team here at Amaranta Hotel is committed to providing high-quality customer service. We hope you’ll visit us again soon.

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Oct 2020
Response from Narout Chamnong; General Manager on 31 May,2022
Dear Our Value Guest, Our team here at Amaranta Hotel is committed to providing high-quality customer service. We hope you’ll visit us again soon.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Narout Chamnong; General Manager on 31 May,2022
Dear Our Value Guest, Our team here at Amaranta Hotel is committed to providing high-quality customer service. We hope you’ll visit us again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Narout Chamnong; General Manager on 31 May,2022
Dear Our Value Guest, Our team here at Amaranta Hotel is committed to providing high-quality customer service. We hope you’ll visit us again soon.

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service
I have to say that I do not appreciate the staff attitude and behaviour such as being unfriendly and cold. They seemed not to like me sit at the lounge area for some while. I only admire the decoration. Checking out, I smiled at them but they did not acknowledge it. I do not know what was happening to them. They seem to be very tired.
Stayed 2 nights in Jan 2020
Response from Narout Chamnong; General Manager on 31 May,2022
Dear Our Value Guest, We appreciate your taking the time to leave a comment, and we apologize to hear about your experience with a member of our staff. We hold ourselves to the highest standards and have addressed this issue. Please give us another chance to prove ourselves sometime soon.

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The room was fantastic. The people were very nice and helpful.
Stayed 1 night in Feb 2020
Response from Narout Chamnong; General Manager on 31 May,2022
Dear Brett, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear you found fantastic room and friendly staff to your liking. We look forward to welcoming you back again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve been here three years ago, the room was new, clean and with a good size. But the junior suite that we stayed this time was compact and some part of ceiling and tables were cracked. But other are fine, the staff was friendly and helpful. This hotel is close to Metro station, so it’s convenient.
Stayed 2 nights in Feb 2020
Response from Narout Chamnong; General Manager on 31 May,2022
Dear Our Value Guest, Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty and continued trust in our room and service Our entire team here at Amaranta Hotel works hard to deserve your loyalty.

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Narout Chamnong; General Manager on 31 May,2022
Dear Our Value Guest, Our team here at Amaranta Hotel is committed to providing high-quality customer service. We hope you’ll visit us again soon.