Desk, free WiFi, bed sheets, wheelchair access

Reviews of Des Res Hotel and Residence

3 out of 5
Des Res Hotel and Residence
898 Soi Bearing 19, Sukhumvit 107 Road, Samrong Nuea, Samut Prakan

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 4 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 11 nights in Dec 2023
Response from Tassnee on 1 Jan,2024
Dear Peter , Thank you very much for the positive review which is so encouraging to all of us at Des Res .It's been our pleasure serving you and look forward to your next visit at Des Res again soon

8/10 Good

Steven

Liked: Cleanliness, room comfort
Weekend Stsy
Convenient place to stay for me, but a little bit far away from BTS Bearing.
Stayed 2 nights in Jun 2020
Response from Des Res Team on 4 Jul,2020
Dear Steven, Thank you for taking the time to review your recent stay. I do hope we have the opportunity to serve you again in the future. Best regards, Des Res Team

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will come back !
I stayed in Des Res Serviced Apartments for 7 nights. Friendly lady at reception upon arrival arranged check in quickly and her English is excellent. Very clean apartment , spatious enough with big fridge, water kettle and microwave. We enjoyed the New year fireworks in Bangkok from our balcony ! Many possibilities to eat in the neighbourhood, even a new Villa Market accompanied with many other restaurants on 500 m. Only weak point: relatively far from bts, but songthaew, taxo or moto taxi available for very cheap price.
Stayed 4 nights in Dec 2018
Response from Des Res on 7 Jan,2019
Dear Patrick, Thank you for taking the time to share your recent experience. It is always a pleasure to receive positive feedback from our guest. I do hope we have the opportunity to serve you again in the future. Best regards, Des Res Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb place to stay and even suitable for family as well.
Stayed 3 nights in Oct 2017
Response from Management of Des Res Serviced Apartment on 23 Oct,2017
Thank you very much for your stay and highly appreciated your kind review which encourage all of us at Des Res Looking forward to hosting your stay again soon

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Just a normal 3 star apartment
The apartment is new,the advertise picture is far from the actual room.
Response from Des Res on 19 Apr,2017
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
there are many restaurants as good delicious
this rest is good hotel and clean as especially host hotel is very nice.
Response from Tassnee on 13 Mar,2017
Thank you for your kind complimentary ! It's been our pleasure to have you stay with us . Look forward to seeing you again soon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 12 Mar,2017
It would be good to get complete review together with the name of guest. The poor review from anonymous is no value for all of us to investigate what happen and how to improve it.

8/10 Good

Keigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
It was a nice place, room was clean and comfortable. Only thing is check out time had to be arranged as there isn't always someone at the desk. But it wasn't a problem for us so it was a good stay.
Response from General Manager on 25 Feb,2017
Dear Keigo, It's been our pleasure to have you stay with us . Thank you very much for your kind review ,it's very encouraging to all of us at Des Res .Greatly appreciated it and wish to host your stay again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New clean room
ขอบคุณมากค่ะ ที่ให้เกียรติเป็นลูกค้าท่านแรกที่จองมากับ Expedia คำรีวิวของท่านถือเป็นกำลังใจอย่างสูงสำหรับพวกเราที่ เดส เรส ทุกคน หวังว่าจะได้ต้อนรับท่านอีกนะคะ

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Very uncomfortable beds, not nice smell in the room,, bugs, terrible breakfast.
Stayed 1 night in Oct 2017
Response from MD on 16 Oct,2017
There should be mistake for this review as the comment could not mean for our property : 1 We never have breakfast served, we don't have restaurant in our property 2 We also don't have this color of tile in our building , not at all so this picture is not taken in our building

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
การแก้ปัญหาการจองผิดพลาดมีความล่าช้า ไม่มีห้องให้สำหรับแขกรอการแก้ปัญหา และไม่มีพนักงานอำนวยความสะดวกด้านอื่นๆ เช่น การเรียก Taxi การสั่งอาหาร ต้องให้แขกของโรงแรมดำเนินการเอง เพราะบุคคลากรชองโรงแรมน้อยเกินไป
Stayed 1 night in Jul 2017
Response from เดส เรส on 8 Sept,2017
เรียนคุณ Anonymous ??? 1. ทางเราได้เช็คดู ไม่มีแขกที่จองมากับ expedia มาพักกับเราเลยในเดือนสิงหาคม และระบบไม่มีการบันทึกการแก้ไขการจองใดๆทั้งสิ้น ห้องที่แขกจองมากับระบบ มีห้องเสมอ 2 . เรามีพนักงาน ให้ความช่วยเหลือ แขก เรื่อง การจอง taxi และสั่งอาหารให้ แขกตลอด 24 ชม แม้จะเป็น รปภ กะกลางคืนก็ให้ความช่วยเหลือแขกเสมอ เรื่องทั้งหมด ที่ แจ้งมา ไม่แน่ใจว่าเป็นการเข้าใจผิดหรือตั้งใจให้ข้อมูลที่เจตนาต้องการกลั่นแกล้ง หากต้องการให้เราทราบข้อเท็จจริง กรุณาระบุชื่อและวันเข้าพักเพื่อให้เรา ยืนยันได้ว่าข้อมูลของคุณเป็นจริง

8/10 Good

camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High Value hotel but best if you have a car
We attended a conference in Bangna towers and had a trip to Mega Bangna/IKEA and the location was perfect, since we had a car. High value for the price you pay.
Response from General Manager on 19 Feb,2017
Thank you very mmuch for your kind review , it's been our pleasure to have you staying with us and wish to welcome you again soon!

4/10 Poor

Verified traveller

Disliked: Staff & service
wifi not work for muti-users not enough hot water

10/10 Excellent

Sumeth, bangkok/thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good night
good
Response from General Manager on 20 Oct,2016
Thank you very much for the complimentary review . It 's been our pleasure hosting your stay and look forward to seeing you again soon

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Just ok for few hours stay!
Check in ดึกและต้องตื่นเช้าไปทำธุระ แต่ไฟดับในห้อง ตื่นมาร้อนมาก หมอนแบนมาก สบู่เหลวมีก้นขวด ตู้เย็นถอดปลั๊กเปิดทิ้งไว้ I arrived late night and need to check out early next day for some business. Woke up in the next morning sweating because no electricity. Took hours to fix - terrible! Very flat pillow, leftover bathgel in the container, unplugged frigde!!!
Response from Des Res on 19 Jun,2016
We are very sorry to hear that your stay was compromised by some technical problem. On the early morning of that night , the electricity was black out of the whole area in Soi Bearing from heavy rain causing metropolitan transformer exploded and that it took several hours to fix it , We do apologize for the inconvenience caused to you by the unplug of fridge and the no refill of bath gel . Thank you for your kind valuable feed back which we will take it to develop for the better service. Sincerely, Management of Des Res Serviced Apartment

10/10 Excellent

Dariya, กรุงเทพ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่พักดี สะอาด กว้างขวาง
ที่พักสะอาด ใหม่ กว้างขวาง ที่จอดรถดีปลอดภัย ห้องแยกเป็นสัดส่วนตกแต่งดี wifi ใช้งานดี
ขอบคุณมากค่าที่มาพักกับเราและกรุณาให้ รีวิวที่ดี เป็นเกียรติที่ได้มีโอกาศต้อนรับทาน และหวังว่าจะได้มีโอกาศต้อนรับท่านอีกในเร็วๆนี้นนะคะ