Thank you for taking the time to rate our hotel. We are committed to providing the best possible experience for all of our guests, and we appreciate your feedback, however since there was no remarks/comment in your rating we cannot identify the reason of your disappointment. If there were any challenges or issues that you faced during your stay that contributed to your rating, we would love to hear from you so that we can address these concerns and improve our service. Your satisfaction is our top priority, and we value your feedback as it helps us to provide an even better experience for our guests in the future. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back soon.

Dear Frederico,Thank you for sharing your feedback.We are sorry if you have faced some issue with the hotel water during your stay. Did you get the chance to communicate this with the team while you were at the hotel?We regret if you did not like the location. Were you attending an event at IMPACT? Our hotel is strategically located at the heart of the Exhibition and Convention Center, offering a covered connected skybridge with moving walkways for easy access. Many of our guests choose to stay with us precisely because of our convenient location in relation to IMPACT. While we do not promote our hotel as a tourist destination, we want to rectify any misconception and inform you that there are indeed many options within a kilometer or so from the hotel.Within close proximity, you can find a variety of restaurants offering international cuisines such as Chinese, Japanese, Italian, Indian, and more, as well as local bars and Thai street food with live music and bustling terraces. Additionally, there is a lakeside area with a wide selection of fresh seafood, a night market, shopping malls, outlet stores featuring renowned brands, massage shops, and more. Perhaps there was something specific you were looking for that we could have assisted you with?We hope this clarifies the offerings of our hotel and IMPACT Muang Thong Thani. We encourage everyone to visit our official websites for further information and to check references. If you have any more questions or require assistance, please let us know.Thank you.

Dear Mr. 'Mike', Thank you for sharing your feedback, we regret to read that your expectation were not met. Our hotel is a 3-Star economy with basic facilities. Our twin beds are standard size, and for double bed we have queen size as described on our websites. We sorry for the towel and if the minibar was not cool enough. Wi-fi is free within the hotel and in rooms. While you are at the hotel please do not hesitate to contact the team at the reception, we are available 24h and always ready to provide assistance. Our guests choose to stay with us for the unbeatable location, at the heart of IMPACT Exhibition and convention center. the price of the room vary greatly based on the events and dates you booked. You are welcome to check our sister property Novotel IMPACT on your next visit or should you wish to stay in town, there are indeed a great choice of Accor Hotels available to you. Nevertheless, we hope to welcome you in the future at either the ibis or Novotel should you have some business to attend at IMPACT. Best regards, Benjamin Dupont - Hotel Manager

Dear Dario Thank you for sharing your feedback after your stay. We are delighted to hear that you are satisfied with the hotel's location, Convenient and great staff. We, IBIS Smile Team, look forward to the opportunity to serve you again in near future. Best Regards,

Dear Khun Peerachote, Thank you for your rating after stay with us. We, IBIS Smile Team, look forward to the opportunity to serve you again soon. Best Regards,

Dear Lily Thank you for sharing your feedback. We at IBIS Smile team hope to have the opportunity to serve you again soon. Best regards

Thank you so much for your kind words, we appreciate your feedback and hope to welcome you again. Sincerly

Dear KULWADEE, Thank you for rating our hotel. We are sorry if we did not meet your expectation. Given that no comment where made, we would appreciate if you could further explain if you encounter any inconvenience during your visit? This would help us to analyze and work toward further improvement. IBIS is a 3-star international branded hotel and we strive to provide the best experience possible to every guest. Sincerely yours. Benjamin Dupont - Hotel Manager

Dear Jon on, Thank you for sharing your thoughts and we regret if we did not meet your expectation. As stated on our websites, we unfortunately do not have a swimming pool nor a gym. We may recommend for your next visit to IMPACT to look at our sister hotel NOVOTEL which provide those facilities being a 4-star hotel and also perfect location in the near the exhibition center. Thank you.

Thank you Jun Ho on for your feedback, we regret to hear that you found our bathroom too small, while IBIS is an international economy branded hotel we strive to provide the best experience at the affordable price. We hope to have the chance of welcoming you again. Best regards,

Thank you khun Panitta for rating our hotel.

Dear Guest, Thank you for sharing your experience, we are pleased to hear that your staying was comfortable and convenient. Best regards,

Thank you so much for the full rating score :)

Thank you so much for the full rating score :)

Thank you for staying with us. We look forward to welcome you back. Best Regards,